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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,067 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,067 reviews

February 19, 2016

Professional, prompt, courteous! I brought my car in for a minor repair. I was given an appointment for the very next day, at the time I requested. Although I arrived a bit early, i More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we strive for 100% customer satisfaction and we are so pleased our service staff could be so accommodating and go above and beyond to make your experience with us unforgettable! We greatly appreciate your kind review and we look forward to your return!

February 17, 2016

Greatest experience Ever of my eight years of living in NY. I live in Queens New York, and I purchased a Lincoln MKX from out of state, and of course i wanted to extablish a relationship with a local reputable More

by Gloria14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Charlie
Feb 23, 2016 -

Hempstead Ford Lincoln responded

We are so glad you find our service so reliable, efficient and honest. We strive for %100 customer satisfaction and so happy your experience with us was such a positive one! Thank you so much for your kind review and we look forward to working with you again in the future!

February 17, 2016

Great Service The employees at this dealership are very friendly and helpful. The work on my 2005 Ford Mustang got done in a very timely fashion! Jonathan Bennett h More

by cwmustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your business and feedback! John is an outstanding part of our team and we are so glad you enjoyed him just as much as we do. We will be sure to pass along your kind words to our staff and look forward to your next visit!

February 16, 2016

Everything you want This is my first new car, and while I didn't buy it here, it is the service center I go to each time for service on my 2012 Ford Focus. Each time I br More

by Xontic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Our service department does an amazing job and we are so lucky to have such an attentive and committed staff. We are so grateful that we have your trust in servicing your vehicle and we look forward to serving you again in the future!

February 16, 2016

Best Experience This is the first new car I have ever owned. My experience with the sales department was incredible. Kim was so great. She listened to every concern I More

by Joeyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Feb 23, 2016 -

Hempstead Ford Lincoln responded

First, we would love to congratulate you on your first ownership of a brand new car! We are so pleased to hear Kim could make you feel so comfortable and confident in purchasing a car with us! We hope you are loving your new vehicle and we will be sure to pass along your praises to Kim!

February 15, 2016

service timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall need More

by anthony001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Anthony and Andrea are both amazing members of our team, they always put the customers first and we are so pleased they were able to make your visit with us a pleasant one. We will be sure to pass along your praises to them and we greatly appreciate your business and feedback!

February 15, 2016

Car buying isn't hard here! Had a wonderfuil experience and bought my first Ford car in years. Very satisfied with my sales rep and teh entire staff there! I would highly recom More

by Robsdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smisek
Feb 23, 2016 -

Hempstead Ford Lincoln responded

We are so pleased to here you had such a wonderful experience with us! We hope you are loving your new Ford and look forward to doing business with you again in the future!

February 13, 2016

Outstanding Service Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because More

by farrarout
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we take great pride in our service in both the Sales Department and Service Department, both departments go above and beyond for our customers and we are so lucky to have such an amazing staff! We are so pleased you had another amazing experience with us and we will be sure to pass along your praises to all. Thank you so much for your business and feedback and we look forward to your next visit!

February 11, 2016

Great service Grace was very helpful, friendly, and made me fall in love with my 2016 Escape!! She helped me in all aspects of this process, as it was my first time More

by Nicole7688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your business and feedback! We are so glad you had such a positive experience with Grace and that she made the leasing process smooth and pleasant for you. We will be sure to pass along your kind words to Grace and we look forward to working with you again in the future!

February 10, 2016

Felt like family My sales person at Ford was Kim Valente. She was amazing. I felt so comfortable with her. Kim answered all of my questions, she was not pushy like a l More

by gootygirl7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Valente
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Kim does is an outstanding member of our sales team, she is very knowledgeable, professional, accommodating, and represents the image we strive for as a dealership! We are so pleased you enjoyed her service and that she was able to guide you through the buying process. We hope you are loving your new car and we look forward to doing business with you again in the future!

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