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Hempstead Ford Lincoln
Hempstead, NY
2,067 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,067 reviews
February 07, 2016
Best Car-Buying Experience By Far! We just leased a 2016 Lincoln MKC from this dealership and our experience was completely outstanding! Evan Boucaud, our salesman was fantastic! He was We just leased a 2016 Lincoln MKC from this dealership and our experience was completely outstanding! Evan Boucaud, our salesman was fantastic! He was kind, patient, thorough and professional. Each of the salespeople and staff members - reception etc., were friendly and helpful. From the moment we walked in the door, we were made to feel as if our business was important. The vehicle is amazing too. We honestly could not be happier with the entire transaction. We would (and will) highly recommend HFL to anyone looking for a new car or truck. More
by L&EC
Employees Worked With
Evan Boucaud
February 06, 2016
The Best Ever. Hempstead Ford Lincoln is the best. Hands down. From Sales to Service and beyond, They stop at nothing to give you the best deal and make you feel lik Hempstead Ford Lincoln is the best. Hands down. From Sales to Service and beyond, They stop at nothing to give you the best deal and make you feel like family. I am so happy I found Kim in Sales and Maria in service. Do yourself a favor and go to Hempstead Ford. You will not be disappointed! More
by Mav123
Employees Worked With
Kim Valente Maria Almeida
February 05, 2016
Generally okay but did have several unpleasant experience. I have used this place to service my fleet vehicle for 2 years now, used to like it a lot, but recently experienced some off experience. The always I have used this place to service my fleet vehicle for 2 years now, used to like it a lot, but recently experienced some off experience. The always good: Staff are friendly, Nice waiting area. Easy to make appointment The not so good: There was one time that the service report says checked and topped all fluids, but just one week later, I got a alert saying window wash fluids empty, I had to stop by some autopart stores and fill it myself. The alert disappeared and never showed up again after refilling so I knew it was not due to leaking. Apparently they didn't check it but they said they did, which made me wonder what else on that multipoint inspection list or other service items that they hadn't done but claimed that they did. There were some other times that they brought the wrong vehicle and made me wait for at least 30 minutes after service. I understand that they could be busy, but some times for small stuff like oil change plus state inspection plus replacing the plastic piece in the trunk door, they had me rent a car for two days as they couldn't finish it same day! Then I had my USB audio system not working, they also made me rent a car as their electrician was not on side and would not be back that day!?!? They don't cover loaner car as my car is a fleet. But that Enterprises car rental is a nightmare!!! They are constantly on the phone and ignoring customers on the counter, EVERY single times I was there I had to wait for at least 2 hours including pick up time before I can finally drive the rental car out. Had this dealership been more efficient, I could have saved all this trouble. More
by Xg5q
Employees Worked With
Charles
January 26, 2016
So Far So Good This was our first Ford purchase & first time visiting this Dealership. Everyone was pleasant, courteous and professional. J.C. Crescenzo did not wast This was our first Ford purchase & first time visiting this Dealership. Everyone was pleasant, courteous and professional. J.C. Crescenzo did not waste our time. He was efficient & responded to our questions knowledgeably. He was a pleasure to deal with. More
by Carlyn B
Employees Worked With
J.C. Crescenzo
January 23, 2016
Excellent Service It's a pleasure being a customer of Hempstead Ford Lincoln. I don't even feel like a customer. I feel like a family member. John Berto took real good It's a pleasure being a customer of Hempstead Ford Lincoln. I don't even feel like a customer. I feel like a family member. John Berto took real good care of me when I first leased my vehicle. When it was time for a new lease he went far and beyond to accommodate me. The whole process was so smooth. It almost felt like we weren't even conducting business and were just catching up on current events and new cars. Whenever I'm there for a scheduled maintenance I make sure to pop up in the show room to say hello. Excellent service! More
by MD1000
Employees Worked With
John Berto, Evan
January 05, 2016
My third time purchasing from this dealership. Not the most convenient location for me but it was well worth the trip for the third time to get another great deal and to be so well treated before, Not the most convenient location for me but it was well worth the trip for the third time to get another great deal and to be so well treated before, during, and after purchase. Bravo! More
by LI Bob
Employees Worked With
JC Crescenzo
January 03, 2016
No Stress Experience I just obtained my first Ford Vehicle and had a stress free experience with Lowell and the other staff members at the dealership. My salesman, Lowell I just obtained my first Ford Vehicle and had a stress free experience with Lowell and the other staff members at the dealership. My salesman, Lowell, was very responsive to my questions, easy to communicate with, professional and friendly, I would recommend to anyone considering a Ford vehicle to speak with him. More
by regularguy
Employees Worked With
Lowell Foreman
December 31, 2015
THIRD CAR BOUGHT This is our third Ford bought through this dealership. Grace Dellaratta is wonderful. Knowledgeable, helpful, not pushy at all. She is always lookin This is our third Ford bought through this dealership. Grace Dellaratta is wonderful. Knowledgeable, helpful, not pushy at all. She is always looking out for the customer and figuring out the best deal that can be made. Frank, from the financial office, as usual, was extremely helpful. We will be back in June to buy our new Explorer from Grace and Frank. More
by Ina4455
Employees Worked With
Grace Dellaratta and Frank(Financial)
December 29, 2015
Helpful and professional. The Manager and sales staff were professional and honest. the price negotiation was easy because their starting point was not inflated. The atmosphere The Manager and sales staff were professional and honest. the price negotiation was easy because their starting point was not inflated. The atmosphere was easy to take no high pressure tactics, no annoying email campaign, no hounding over the phone. By the way Ford was not Bailed out as too big to fail the way some of the competition was. More
by Tom Mc
Employees Worked With
John Simick
December 20, 2015
THIRD FORD We have just brought home our third Ford Fusion. John BERTO was very helpful and we have bought all three Fords from him. We use to drive Audis b We have just brought home our third Ford Fusion. John BERTO was very helpful and we have bought all three Fords from him. We use to drive Audis but we love our Fusions. More
by third ford
Employees Worked With
John Berto
