Hempstead Ford Lincoln

purchased many new cars My last purchase was a little over a month ago and my experience was a wonderful one. I always deal with Karen Hesdra, Dina Vella, and the GM Doug Cur My last purchase was a little over a month ago and my experience was a wonderful one. I always deal with Karen Hesdra, Dina Vella, and the GM Doug Curtis. They are courteous and pull no punches. They are extremely helpful and Karen never pushes me into a more expensive car. Even when she could possibly make money off of me, she still does whats best for the customer. I have, and will continue to recommend my friends and family to her. She is pleasant and extremely knowledgeable. All in all this is by far the best all around dealer I have ever dealt with and will continue to give them my business. More

Integrity & Class My wife leased an MKZ in December 2014 and I leased an MKC in February 2015. Working with both Karen and Evan was a complete pleasure. The vehicles we My wife leased an MKZ in December 2014 and I leased an MKC in February 2015. Working with both Karen and Evan was a complete pleasure. The vehicles were delivered as promised and there were no last minute "Wait! We forgot to add ... " garbage. My wife and I both left the dealership feeling as though we were taken care of by professionals. As for the vehicles ... fantastic!! I am a Lincoln lifer! More

Hempstead Ford Gained A Customer For Life My family and I were well taken care of by the staff of Hempstead Ford. They did a great job filling my wish list for my new truck. The have definitel My family and I were well taken care of by the staff of Hempstead Ford. They did a great job filling my wish list for my new truck. The have definitely gained a customer for life. I look forward to getting my Mustang one day from them. More

proud owner of a 2015 ford fusion!!! i was very please with the help i received from grace. i was referred by kimesha richards and im so happy that i took the leap of faith. i was very please with the help i received from grace. i was referred by kimesha richards and im so happy that i took the leap of faith. More

John Tault s professionalism makes buying a car fun and not a chore!!! we will be returning to buy another one in the future.. Thank y ou John s professionalism makes buying a car fun and not a chore!!! we will be returning to buy another one in the future.. Thank y ou John More

Excellent !! This is the fourth car I purchased from this dealer ship within the last year, for personal and company use. When I entered this dealer ship Mr. Tony This is the fourth car I purchased from this dealer ship within the last year, for personal and company use. When I entered this dealer ship Mr. Tony Balsamo and John Smisek were honest and had great attitudes, I wanted to buy the cars from them. I just got approvals to purchase 2 more cars, so guess what, I’ll will be going back. Great Job, Cheers! William Lugo Operations Manager Allied Aviation More

Overall Experience at the Hempstead Ford Dealership I had a wonderful experience with Doug and Grace. Very efficient, knowledgeable, patient and explained about the vehicle along with answering any ques I had a wonderful experience with Doug and Grace. Very efficient, knowledgeable, patient and explained about the vehicle along with answering any questions I had. More

Bought my ford greatly due to salesperson Great experience buying a car from Hempstead Ford because of salesperson. No pressure to buy and there was not a hard sell like most sales people. Great experience buying a car from Hempstead Ford because of salesperson. No pressure to buy and there was not a hard sell like most sales people. More

New Ford Focus SE The personal sales approach by John Berto is totally professional. He is a pleasure to deal with, a straight shooter. He presented all the available v The personal sales approach by John Berto is totally professional. He is a pleasure to deal with, a straight shooter. He presented all the available vehicles in my price range and made my choice an easy one. In fact, everyone at HFL is a friendly and knowledgeable automotive professional. More

Does such professionalism exist even in this millennium? In this era of substandard customer care taken for granted, this was really an a unique experience. Though I was fixated on another model, they pointe In this era of substandard customer care taken for granted, this was really an a unique experience. Though I was fixated on another model, they pointed out the various promotions and better offers they had for the same payments or lower. They patiently "suffered" my endless questions for two hours as I tried to compare the various offers, even writing down the various scenarios side by side for me to see. Even went back and forth to consult their bosses as I pressed for more concessions. Finally, they could tailor an offer with a better car for my budget! That was a lesson for me in extreme level of patience from them. At no time I felt pressured to make a decision, though I wasted lot of their time (six hours), still no show any impatience on their part. Highly professional dealings with customers, an American value we are missing in many businesses in our neighborhoods now-a-days. No wonder they have been around for decades at the same location, though this is the first time I stepped in there. As for Grace Dellarata of Sales and Leasing, I can vouch for all the good things other customers have already written about her here - in fact she deserves every one of those. I feel fortunate that she was there when I went there. She is really an asset to the company. It was also a pleasant experience watching her coordinating with Frank Damato of Finance, in fact another lesson for me about staff co-operating to effect a sale, not seen in present times in many workplaces, especially where incentives are performance based. With such seasoned employees around, no wonder Ford @Hempstead is a survivor. I not only came back with a car but also with some valuable insights on people skills. Great. More