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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,057 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,057 reviews

December 20, 2014

Mario#1 i called to get the price by phone and when I go there, the price was 2000 dollars different. I don't recommend this dealer to nobody More

by Mario Mali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tomas
Dec 23, 2014 -

Hempstead Ford Lincoln responded

Thank you for your review. At Hempstead Ford Lincoln, we are very grateful for all the positive feedback we receive, but we pay extra-close attention to these opportunities for growth and improvement. Unfortunately Mr. Mali, we have no record of your inquiry or visit. Please contact our Sales Manager, John Smisek, at (516) 483-7200 so we can rectify this situation immediately.

December 06, 2014

Outstanding experience I just wanted to take this opportunity to leave a review to say that I had an excellent experience at this car dealership, after coming from another d More

by Melissa4235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Jan 21, 2015 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to review us! We are pleased that your visit was pleasurable, and we will certainly pass your praises along to Frank! We are 100% committed to placing each of our customers in their own perfect vehicle, and we are so glad that Frank was able to find you yours! We sincerely hope you enjoy your new vehicle and we look forward to seeing you again soon!

December 05, 2014

Excellent Salesmanship by Grace Dellaratta Buying a car can be difficult. The term car salesman usually has a negative tone. Well in two words my experince in buying a car has been a wonderful More

by danrh71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Jan 21, 2015 -

Hempstead Ford Lincoln responded

Daniel, thank you for driving out the of the way to do business with us and for then providing us with such wonderful feedback! Grace will be so pleased to read this wonderful review. We are so happy to learn that you had a satisfying and pleasurable visit, and we sincerely hope that you are enjoying your new vehicle! We look forward to seeing you again soon!

December 04, 2014

I love my new Ford Greeted right away. I was dealt with as a peer and potential buyer, but not pressured. Grace is the best! Made the deal that suited all my needs. I l More

by benhagendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta, Peter Viskoc
Dec 05, 2014 -

Hempstead Ford Lincoln responded

We are so glad that you are satisfied with your visit! We always want to make our customers feel welcomed and appreciated, and we are glad you felt this way. We will pass your kind review on to Grace, and we sincerely hope you enjoy your new Ford Explorer Sport!

December 03, 2014

Accommodating The was a great process. My sales people, Grace and Karen, are second to none. They were able to find a vehicle that fit my requirements within my r More

by jbelferder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace and Karen
Dec 05, 2014 -

Hempstead Ford Lincoln responded

Thank you so much for your business and kind review. We will certainly pass your praises along to Grace and Karen, who will be so pleased to hear of your satisfaction! We sincerely hope you enjoy your new car, and we look forward to your next visit!

November 29, 2014

Team Work Everyone works together - as one team - to make your experience as pleasant as possible. From the receptionist to the manager, we were made to feel i More

by slicht46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Locicero
Dec 03, 2014 -

Hempstead Ford Lincoln responded

At Hempstead Ford Lincoln, our goal is to make each customer feel important and satisfied. We are so very glad that this was achieved during your visit! We hope you enjoy your new car, and look forward to seeing you again soon!

November 23, 2014

Stress Free This was a great process, wouldn't have expected it to go any better. I was treated well and received a great car with a great experience to go along More

by nick_1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Vella
Dec 03, 2014 -

Hempstead Ford Lincoln responded

We are very glad that your experience was great! We strive to keep our customers happy, and we sincerely hope you enjoy your new car! We look forward to serving you again in the future!

November 22, 2014

Purchase a used vehicle The overall experience was great, I really like the the Ford Escape that I purchased and hope that I can rely on HLF for service in the future. Be More

by Bernell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Horowitz, Stanley Peddle
Dec 03, 2014 -

Hempstead Ford Lincoln responded

We are so pleased that your visit was pleasurable! We sincerely hope you enjoy your new Escape. We are 100% committed to customer satisfaction, and you can count on us to keep you satisfied with the service you receive.

November 18, 2014

A Complete Overview I started using the service department after leasing the car from another dealership. The service department personnel were thoughtful and thorough. More

by AEAltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Locicero
Nov 21, 2014 -

Hempstead Ford Lincoln responded

Thank you for your business and kind review. We are committed to customer satisfaction, and we are so glad that your visits to our service departments were satisfying. We look forward to serving you again in the future!

November 18, 2014

Happy customer My husband & I leased a 2013 Ford Fusion from another dealership, but took it to Hempstead Ford for Service. When the lease was up we decided to lea More

by Joann Gautiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Nov 21, 2014 -

Hempstead Ford Lincoln responded

We are so thankful for your business and wonderful feedback. We will certainly pass your praises along to Grace, who will be so happy to hear of your satisfaction! Enjoy your new vehicle, and we look forward to your next visit!

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