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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

July 14, 2023

Installed a front license plate (drilled in) despite multiple requests not to. Refused to rectify the situation. More

by mk360
Recommend Dealer
No
Employees Worked With
John
Jul 20, 2023 -

Hempstead Ford Lincoln responded

We apologize for the misunderstanding. New York State dictates that all vehicles come with a front plate bracket. You were given the option of not taking the vehicle with the plate, which we were comfortable with. However, we are not permitted to allow any vehicle to leave the lot without a front plate bracket.

Jul 20, 2023 -

mk360 responded

You really miss the point. I wanted to place the front license plate in an alternate location than where you installed it during the pre-delivery inspection. I would not have left the lot without a front license plate. I reminded your sales team multiple times not to install one for that reason and at no point prior to delivery did they say that was not possible. This has been done by many others in states that require front license plates including in New York. Now I am left with two holes in the front of my brand new vehicle where you drilled into and you refuse to rectify the situation. Your sales team even went so far as to say that is how it came from the factory which is a blatant lie.

July 13, 2023

As always, Hempstead Ford and my friend John Talt helped me out getting my new Ford escape. Returning my Ford fusion was a breeze. Nothing to worry about. Thank you, John. More

by George and Patricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Talt
Jul 14, 2023 -

Hempstead Ford Lincoln responded

George & Patricia - Thank you for the kind words, and we look forward to seeing you again!

July 11, 2023

Excellent professional service. Made me feel like a valued customer and the delivery of the vehicle was flawless! More

by Wbiamonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
Jul 12, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 07, 2023

Rich was very helpful and very thorough. I always go to the Ford dealership to get my car fixed. I never have a any problems More

by ksharris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Jul 12, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 04, 2023

Great service, great staff…. a 30 year relationship with this dealer should say it all….I put my trust in them and they haven’t disappointed me yet! More

by CarolB99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John L
Jul 05, 2023 -

Hempstead Ford Lincoln responded

Carol - Thank you for the kind words, and we look forward to seeing you again!

Jul 06, 2023 -

Hempstead Ford Lincoln responded

Carol - Thank you for the kind words, and we look forward to seeing you again!

July 04, 2023

I’ve purchased or leases several vehicles from Hempstead Ford and each and every time the experience has been a great one. Both sales and service strive to make your visit hassle free. I highly recommend th More

by NB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Talt
Jul 05, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

Jul 06, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

July 01, 2023

Very convenient to my home and good selection of vehicles that I can preview to compare More

by linda123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wimps
June 30, 2023

Hempstead Ford works with you on every aspect of your car buying or leasing plans. Their service department is great. More

by jimft13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Jul 03, 2023 -

Hempstead Ford Lincoln responded

Jim - Thank you for the kind words, and we look forward to seeing you again!

June 27, 2023

I had a great experience at Hempstead Ford. Everything that was promised was delivered. Mike Patruzo and the sales manager were great and easy to work with. More

by Den Mac
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patruzo
Jun 28, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 27, 2023

Our Saleswoman, Karen Hesdra is THE BEST! ! She takes the time to show you the cars, explains the process and answers all your questions and concerns. We have been working with her for over More

by janeska
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Jun 28, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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