Hempstead Ford Lincoln

Dan Locicero (a sales consultant) and John Smisek(sales manager) for a pleasure to deal with. They were absolutely no sales pressure tactics ever used. The sales visit consisted of an assessment of needs a manager) for a pleasure to deal with. They were absolutely no sales pressure tactics ever used. The sales visit consisted of an assessment of needs and desires with a matching of a suggested product. It is always a very pleasant experience in this dealership. After the sale, there continues to be self support and service support. More

I just bought my first car at Hempstead Ford Lincoln and they were awesome! They made the process really easy and Stan Peddle, the Sales specialist, walked me through a lot of options and he helped me to they were awesome! They made the process really easy and Stan Peddle, the Sales specialist, walked me through a lot of options and he helped me to find the perfect one!! After I found the car that I wanted to purchase he took care of the whole bureaucratic part, which was super helpful. I definitely recommend Hempstead Ford Lincoln and Stan Peddle. More

Our family has used Rick as our salesperson for well over 10 years and we have always had a great relationship. When we have any other issues with our lease or service we have been able to reach out to Rick 10 years and we have always had a great relationship. When we have any other issues with our lease or service we have been able to reach out to Rick and his team has been there for us- fair deals for Ford and our family- More

Very professional. Everyone treats you nice at this dealer. I had been with Carter for many many years. He is a very nice and respectful person who is always there to h Everyone treats you nice at this dealer. I had been with Carter for many many years. He is a very nice and respectful person who is always there to help you when you need him. More

My sales rep was awesome - JC is the best! !! Was the easiest and seamless experience at the dealership. !! Was the easiest and seamless experience at the dealership. More

Brought my Navigator in as the power running board wasn't working. Even though it's under warranty, this is scary as the repair is very expensive. Richard Fiedler was very pleasant and efficient throughout working. Even though it's under warranty, this is scary as the repair is very expensive. Richard Fiedler was very pleasant and efficient throughout the repair. While it did take several days before they had a service person available to look at the car, once they did, the repair was done overnight. Communication from Rich was outstanding throughout and, whew, it was covered under the warranty. Finally checkout by Rich was 150% more pleasant and efficient than with the (fortunately) no longer existing "Cashier's Office", who were always difficult at best. More

My 2018 Expedition just came back from being out of service for 17 WEEKS. What started with an ordinary recall became an ordeal because of the unavailability of a few key parts (a one-time-use bolt an service for 17 WEEKS. What started with an ordinary recall became an ordeal because of the unavailability of a few key parts (a one-time-use bolt and nut, and a valve cover). The loss of use of my truck for a ridiculous length of time couldn't have been more frustrating and inconvenient! But Karen Wunderlich and the folks at Hempstead Ford Service couldn't have been nicer (and I know it's not their fault.) They provided me with a beautiful 2021 Lincoln Nautilus loaner at no charge from Day One. They kept me informed as to the status with periodic calls. Once the bolts and nuts came in for the transmission, the service crew was able to craft a temporary repair on the valve cover to get me going until a new one arrives (@Ford Supply Chain, could you step it up please?). Along the way they replaced the battery, and the hood latch, and even washed and vacuumed the truck, so when I finally got to pick it up, it was like getting into a new ride! My smile has returned (I love my truck, and am very happy with Hempstead Ford Service)! And by the way, no charge to me other than the warranty deductible. Thank you very much! More

Had a 60,000 mile inspection on vehicle, John Lydon went over all services that was going to be performed and the cost of the service, also was given a nice loaner over all services that was going to be performed and the cost of the service, also was given a nice loaner More

This dealership is very nice and clean. Friendly employees and they try all they can do to keep you happy and satisfied. Friendly employees and they try all they can do to keep you happy and satisfied. More

Thank you so much John Talt for getting me into my 3rd Ford Explorer. The kids and I love it! Always keeping us safe on the road!!! Safety FIRST!!!! I am definitely a Ford family!! Ford Explorer. The kids and I love it! Always keeping us safe on the road!!! Safety FIRST!!!! I am definitely a Ford family!! More