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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,077 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,077 reviews

May 20, 2020

Dennis in a few words . Is amazing . Committed and reliable . Gave me his word on a deal . Went above and beyond . I have no regrets More

by William25ka36
Recommend Dealer
Yes
Employees Worked With
Dennis
May 20, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 17, 2020

Service Even in the midst of the Pandemic the service was smooth and the customer service was courteous. The car was washed after and the price was less than More

by revjlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 10, 2020

"Always great service" I brought my car in to address an message that started to appear on my touch screen regarding the system shutting down to save the battery. Antonio Dr More

by Daphne Falls
Recommend Dealer
Yes
Employees Worked With
Antonio Drew
May 11, 2020 -

Hempstead Ford Lincoln responded

Daphne - Thank you for the kind words, and we look forward to seeing you again!

May 09, 2020

Stanley Peddle was a good sales person. We finished the deal within a few days. He is competent and very patient. I would do business with him again. More

by DBorum
Recommend Dealer
Yes
Employees Worked With
Stanley Peddle
May 11, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 05, 2020

Great Service My lease was coming to an end - My transaction was pretty much conducted via email/phone until the day of delivery. The showroom/service area was cle More

by mnaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
May 05, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 04, 2020

I was wonderfully surprised and happy with how smoothly my service appointment went. Antonio Drew kept me well informed and had a rental ready for me In these tough times it was refreshing that everyone More

by Nvalastro131
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, Antonio
May 05, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 02, 2020

I was impressed by the service I was given during this time. 5 stars to the seating area arrangement. And the constant disinfecting of the waiting areas. Service rates 5stars More

by Delidee
Recommend Dealer
Yes
Employees Worked With
Adrian Tangr——
May 04, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 27, 2020

Excellent reviewoc Dowdell Carter was my salesman. He was incredible. Always available to help. Did everything he could to make this an easy crar leasing experience. He More

by slapidesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 23, 2020

even during Wuhan Flu Call it Coronavirus, COVID, or the Wuhan Flu....thank you to Hempstead Lincoln for having a great service setup. was able to handle the whole proces More

by Reggie_Dunlop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria/Service
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

March 28, 2020

Pre-certified Lincoln MKC..nothing but problems Brought Lincoln MKC into dealership for transmission..in shop 38 days, returned again..in shop 25 days, still not looked at..now service shut down More

by ryangojets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service agent, not experienced with vehicle mechanics
Apr 30, 2020 -

Hempstead Ford Lincoln responded

We're sorry your experience has been anything less than satisfactory. The parts, which we ordered from Lincoln, were on national backorder. Once the parts were received, our service department was affected by the lockdown. If you would like to touch base on this issue, please call at your earliest convenience, thank you. 516-483-7200 Ext 119

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