Hempstead Ford Lincoln

Karen Wunderlich Karen is great! She was very helpful. She always is responsive and helped me get the car fixed on a timely basis. Please let her know how grateful I a Karen is great! She was very helpful. She always is responsive and helped me get the car fixed on a timely basis. Please let her know how grateful I am for her help! More

Can’t say enough good things I will NEVER go to another car dealer again ! From the second I walked in and met my salesman ,Dennis, until the moment I left the lot with my new tr I will NEVER go to another car dealer again ! From the second I walked in and met my salesman ,Dennis, until the moment I left the lot with my new truck I was beyond impressed with the way everything was handled and the way each and every employee there lets you know they’re working together to help you get exactly what you want. I can’t say enough about Dennis Cullen ever! He goes above and beyond to make it all possible. I absolutely love my new truck and will never go to any other dealership other than Hempstead Ford Thank you all for everything ! More

Competent staff Ms. Collins and Ms. Wunderlich Work with Ms. Christine Collins in Sales and Ms. Karen Wunderlich in Service at this Lincoln Fold Dealer. They are the cream of the crop! Both Work with Ms. Christine Collins in Sales and Ms. Karen Wunderlich in Service at this Lincoln Fold Dealer. They are the cream of the crop! Both are client-oriented, knowledgeable and pleasant to do business with. I enjoy the comfort and cushy ride of the Lincoln Nautilus and happy that I am driving an US car to give back to American economy. The rest of my experience with Hempstead Ford Lincoln is not competitive with my previous BMW dealer and two other Lincoln dealers namely, Lincoln Courtesy in Portland, Oregon and Gene Messer Lincoln in Amarillo, TX. The quality of the car wash needs much improvement. We were given a loaner car with crumbs on the driver’s seat! More

Happy once again! This is my 3rd visit to this dealer and I am very happy with thei service. Everyone there is polite and always accommodating. A big thank you to Kar This is my 3rd visit to this dealer and I am very happy with thei service. Everyone there is polite and always accommodating. A big thank you to Karen for keeping me updated and letting me know when my car would be ready. More

Excellent service!!! Was with another company for 20 years and was treated like a stranger. Evean was the best at making me feel confident that I was choosing the best. A Was with another company for 20 years and was treated like a stranger. Evean was the best at making me feel confident that I was choosing the best. And the car is amazing...(just like my salesman) More

Service was Amazing Recently went through the process of leasing my first car. The whole process was very smooth, and the staff was able to answer any questions that came Recently went through the process of leasing my first car. The whole process was very smooth, and the staff was able to answer any questions that came up. All in the process took about a week, and the new car is running great! More

Service was very professional and outstanding. Sales department is outstanding and everyone you meet was very professional. Lincon Ford dealership is a outstanding place to buy and service your veh Sales department is outstanding and everyone you meet was very professional. Lincon Ford dealership is a outstanding place to buy and service your vehicle.They always do the right thing. More

2020 Explorer ST Update There were issues from the start. During shipment, there was a recall. For whatever reason, Ford corporate stops shipment and makes the repairs before There were issues from the start. During shipment, there was a recall. For whatever reason, Ford corporate stops shipment and makes the repairs before the cars are sent to the dealer. Very stupid in my opinion. There was a 3.5 week delay. After I took possession of the car, I noticed a small paint drip and some light scratches in the paint. Only an OCD person like myself would have caught this. I brought the car back to Hempstead Ford. We both agreed that this imperfection came from the factory. I was really pissed at Ford's quality control, but took it out on Hempstead Ford. John Smisek from Hempstead Ford took ownership of this. He never passed the buck and was always congenial. They took care of this as fast as they could. The car looks fantastic. I went from being highly pissed off to very happy. Stuff happens. I will say that Hemsptead Ford does not pass the buck and appreciates your business even after you hand the check over. For me, that's very important. I would recommend them to friends and family for sure. I'm already planning on using them to replace some company cars. More

Courteous and Professional We recently purchased a new vehicle at Hempstead Ford and could not be more pleased. Everyone we came in contact with, from their sales person Frank We recently purchased a new vehicle at Hempstead Ford and could not be more pleased. Everyone we came in contact with, from their sales person Frank to the finance manager Mike, was a pleasure to deal with. The entire process from start to finish was simple and uneventful, and we never felt pressured or rushed at any time. We now consider ourselves part of the “Hempstead Ford family“ and will absolutely recommend this top-notch dealership to our family and friends. More

Service Center VERY Disappointing Brought my Ford Focus to this service for a transmission recall. Had the car 3 weeks and not took out a part adjusted it and said it was working again Brought my Ford Focus to this service for a transmission recall. Had the car 3 weeks and not took out a part adjusted it and said it was working again. Drove the car home and hesitated yet again. Back to service we went the next day. Had the car for a few days and said nothing wrong with the transmission. Today I get stuck with the car transmission wouldn’t even go forward while in drive. NOTHING WRONG?? How dishonest can you be. The car is under warranty and I have the right for it to be fixed the right way!! So disappointed not only in Ford but the dealerships at Hempstead Fords service center. Guess If you had to pay there would be not problem to fix the car but having it under warranty for such a large problem they just dismiss you until the problem becomes yours! Paperwork they give you with the work they did is completely a joke and and insult to anyones intelligence. Next stop I need to find an attorney! Friendly at first but just didn’t end well. Just horrible!! More