Hempstead Ford Lincoln

New Lease Ford Explorer This is a GREAT dealership and John Berto is an excellent representative of the dealership! He tries his best to get you the most advantageous deal. This is a GREAT dealership and John Berto is an excellent representative of the dealership! He tries his best to get you the most advantageous deal. With that being said, I think that the Ford company themselves could give more perks to long time and faithful customers. They did not give any additional discounts for Nurses, Senior Citizens, BJ ( we were not entitled to that one because we did early termination. ). That was the only disappointing factor as I was looking to lower my monthly fee. Otherwise, I love my Ford explorer , but I may think twice about renewing when my next lease is up due to the lack of additional discounts which could certainly lower my monthly payment. Again, this is not a representation of the dealership themselves. Love them! More

Love the Service Department My car was giving me trouble on a Saturday. I called the service department and they said I could bring it in (although the problems would not be add My car was giving me trouble on a Saturday. I called the service department and they said I could bring it in (although the problems would not be addressed until Monday) and to see Karen when we got there. We told Karen the problems we were experiencing. She was very knowledgeable and a pleasure to work with. I had mentioned to her that my husband was ill and was going for treatments, and asked her if she had a loaner car for us to drive while the car was being serviced. Although there was none readily available, she went above and beyond to find us a car that we could use. Her caring and kindness will never be forgotten. That kind of service is priceless. More

Fantastic Very knowledgeable and helpful. I have gone to them since 1996 for vehicles and service I have NEVER been disappointed. They always make you feel wel Very knowledgeable and helpful. I have gone to them since 1996 for vehicles and service I have NEVER been disappointed. They always make you feel welcome More

John Berto is the best! I totaled my leased escape and John Berto made the process of replacing it a breeze. He is knowledgeable and accommodating to your needs. The whole st I totaled my leased escape and John Berto made the process of replacing it a breeze. He is knowledgeable and accommodating to your needs. The whole staff was friendly and very efficient. More

buying a new Ford Fusion A good friend told me to go to Frank Romeo at Hempstead Ford to buy the car i was looking at. He was 100% so right. A good friend told me to go to Frank Romeo at Hempstead Ford to buy the car i was looking at. He was 100% so right. More

Lincoln Nautilus The experience was seamless and Karen was incredibly helpful! She was very knowledgeable about the vehicle and I am very happy with my new car! The experience was seamless and Karen was incredibly helpful! She was very knowledgeable about the vehicle and I am very happy with my new car! More

Gave it to me straight. Completely professional experience with no monkey business. No unkept promises or last minute changes in the deal or delivery. I highly recommend pur Completely professional experience with no monkey business. No unkept promises or last minute changes in the deal or delivery. I highly recommend purchasing your next car at Hempstead Ford. More

Will always bring my Ford’s/Lincoln’s Great staff and service I have two fords and one Lincoln and this is the only dealership and service center that I will let service my cars and trucks Great staff and service I have two fords and one Lincoln and this is the only dealership and service center that I will let service my cars and trucks....service advisor Karen Wunderlich is a pleasure to work with friendly and funny gets you in and out fast More

Hempstead Ford Lincoln Outstanding experience! Made the process easy and took the time to work with us. All of the employees were professional and helpful. Our sales team ga Outstanding experience! Made the process easy and took the time to work with us. All of the employees were professional and helpful. Our sales team gave us the time to drive the car more then once and explain all the features of car.They also managed to have the car ready the same day when we made a last minute change ! .. What can we say outstanding teamwork. Thank you AnnMarie and Paul LaConti More

Pot hole damage to tire Driving from Jersey to Long Island I hit a pot hole on 95 North. Immediately my tire went flat and it literally blew out the tire and damaged the rim Driving from Jersey to Long Island I hit a pot hole on 95 North. Immediately my tire went flat and it literally blew out the tire and damaged the rim. Trying not to kill myself I changed the tire to the spare and drove 1 hour to Hempstead Lincoln/Ford dealership. Charlie Durante greeted me as I walked in and came back out to assess the tire/damages. He then looked for a replacement tire and could not find one at a dealer or distribution center. He showed me his computer and there were no tires at all in the system! I knew I could drive back to Central New Jersey on the spare so I told him to keep the car and try to locate something that would work. Charlie called me a couple of hours later and said he found one through a secondary distributor and he arranged to have it overnighted. The tire arrived the next day and Charlie called me around 4pm to pick it up. He also changed out my lug nuts as I “rounded” them off in a panic to remove them. In my life I have never experienced service at this level and my time in and out of the service department was record setting! Charlie, you are a good man and to the dealership congratulations on the Presidents Club award!! You certainly deserve it and I know with the impeccable service that you deliver, you will earn more in the years to come!! My only “want” is to hope that you can inspire other dealerships to deliver such amazing service, who knows I may move closer to Hempstead just to have you as my neighborhood dealership! Well done Charlie and crew!! Warm Regards, Jeff Vallone More