Hendrick Acura

I have had my brand new TSX for a month now. I love the car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested i car and I loved the experience getting it. Alex Hatter was my salesman. He was thorough in his explanation of the different models I was interested in. He was also very patient in listening to all my questions and answering them. In fact, I initially wanted a higher class model. He talked me down to a more affordable class. He has been outstanding. I will be a loyal Acura customer from here on out. Even their service staff is helpful! If you are even thinking about going to Hendrick Acura...make a priority to stop by and talk to Alex. More

This is my 3rd Acura. Love the dealership and service is great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealersh great. They know be by name and the same employees have been there for the 6 years I have worked with them. This say a lot about them as a dealership and employer...especially in the car business. Have never experienced this with the other cars dealerships. More

Jeff Williams far exceeds my expectation when I bought my Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their Acura TL on April 3rd, not only did he worked with Dominick Scarnato (Manager) to get me the price that I believe is very reasonable and fair.. their level of professionalism is also just superior!!! Jeff is very knowledgeable, showed extreme patience in explaining how my Acura works. It was as if I was dealing with a family member helping me not selling me. The follow up afterwards to make sure everything is alright has been great. This is by far the best experience I have ever had buying a car and I have bought a couple in my life. I really like my Acura, the price and the exceptional service. Thank you. More

Hendrick Acura made it easy for my wife and I from the moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to moment we walked in the door. Our salesman, Robert Pipia, made our experience pleasant, low maintenence, and no hassle. His knowlege and ability to answer our questions made the experience second to none. We'd recommened Robert at Hendrick Acura to anyone. More

We bought the Acura MDX from Russ at Hendrick Acura and it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. it was the best price and the easiest purchase fo a vehicle that we've ever done in 30 years of buying vehicles. More

I have been an Acura owner for 20+ years and a customer of Hendrick Acura for the past 12 years. The entire staff is honest, friendly, and a pleasure to do business with. I keep my Acuras for a long tim of Hendrick Acura for the past 12 years. The entire staff is honest, friendly, and a pleasure to do business with. I keep my Acuras for a long time, so rely on an excellent service department to help me keep my vehicles running optimally. Keith in the service department has been my point person for the past five years and takes very good care of my family's needs. Service appoints are easy to schedule and are completed timely and thoroughly. After 11 years, I recently purchased 1 new '12 TL and a used '09 TSX. Clay was so nice, knowledgable, and helpful about all my car buying options; as well as extremely patient while I figured out my family's car needs. In short, they treat you like family; and I appreciate how easy they make car servicing and purchasing. More

I have received great service on my 2008 RDX -they provided loaner when needed and explained all work needed - Thet have a very clean facility - I get tmy car serviced accord to the book. I would reco provided loaner when needed and explained all work needed - Thet have a very clean facility - I get tmy car serviced accord to the book. I would recommend Acura and hendrick without reservation More

BEEN TO HENDRICK ACURA 4 TIMES OVER PAST 2 YRS. EVERY SERVICE REP THAT I DEALT WITH RECOMMENDED "SCHEDULED" MAINTENANCE THAT WAS NEEDED FOR MY TSX (E.G., @15K, 30K, 45K) EVEN THOUGH ACURA STATES THAT THE SERVICE REP THAT I DEALT WITH RECOMMENDED "SCHEDULED" MAINTENANCE THAT WAS NEEDED FOR MY TSX (E.G., @15K, 30K, 45K) EVEN THOUGH ACURA STATES THAT THE VEHICLE LETS OWNER KNOW WHEN SEVICE IS NEEDED. TRULY FELT THAT I WAS BEING TAKEN ADVANTAGE OF B/C OF BIAS AND B/C HENDRICK ACURA HAS NO COMPETITION IN THE AREA. ALSO $50 OIL CHANGE AND THEY DIDN'T EVEN TOP OFF MY FLUIDS. More

Hendrick Acura in Charlotte, NC Absolutely the worst Hendrick Acura in Charlotte, NC Absolutely the worst dealership in town. I guess maybe they think they can push people around because they are the Hendrick Acura in Charlotte, NC Absolutely the worst dealership in town. I guess maybe they think they can push people around because they are the only Acura dealer in town? They first asked you to pay an extra 500 for getting a car from another dealership with the exterior and interior you want; then hit you with a unreasonable high price (yes, I did my research, MDX, there is a 1500 promotion on the car, and they want to sell it 1800 over invoice!!!!!!). Then, they ask you to either take it or beat it. I will never return to that dealership again. Just horrible experience. I have several people actually told me that before. I thought there were single cases. I guess this dealership does stand for their reputation – “the meanest one in town”. More