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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,527 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,527 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

January 04, 2019

Terrible Experince The salesman (PB) changed the length of the lease and the allowed mileage from the original quote, TWICE. The finance director (LB) would not provide More

by Jeep2019
Recommend Dealer
No
Employees Worked With
Lee Brown, Paul Boyd
Jan 07, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to provide us with some feedback regarding your recent experience at our dealership. We regret that the experience you had was not a positive one. We would like the opportunity to speak with you directly. At your earliest convenience, please contact our General Manager, David at (704)456-3000.

Jan 08, 2019 -

Jeep2019 responded

I can be reached @ three-three-six 215.7497

December 26, 2018

Quick Oil Change and Checkout I dropped off my Wrangler for an oil change and suspension noise checkout. Jeff immediately got me a shuttle ride to my work and the work was perform More

by GhostRidr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Dec 28, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for taking the time to review our dealership! Jeff is a great asset to our service team! Thank you for giving us the opportunity to make it easy for you. We look forward to seeing you again!

December 24, 2018

Service repair The experience was very good and one of the best. Jeff and the manager worked with me to make sure that i was satisfied and the repair was working pro More

by Curtsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Dec 26, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Awesome! Thank you so much for taking the time to review our dealership. Jeff is such a great asset to our service team here at HCDJRF of Concord. We look forward to seeing you again here in the future!

December 21, 2018

Service was amazing I took my truck in for a factory recall and they got me right in and fixed within an hour. Will definitely come back when I need service again. More

by CraigP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Dec 26, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Craig-Thank you for taking the time to review our dealership and let us in on your great experience! We like to think we have the best service department around.....it's hard not to be biased in that area! We thank you so much for the opportunity and look forward to seeing you again in the future here at HCDJRF of Concord.

December 18, 2018

A great experience with no pressure Working with Greg Davis as my sales rep was a great experience. I feel like I made a friend and had an ally in navigating the purchase of a new vehic More

by JohnD123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Greg Davis
Dec 19, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

It is our pleasure, John. Thank you for the opportunity and thank you for taking the time to let us in on your experience. We hope you enjoy your new truck and look forward to seeing you again here at HCDJRF of Concord.

December 18, 2018

Wonderful Experience! I had a pleasant experience I was out of the dearlership in 3 hours with a car! I love my new Jeep Cherokee. thank you More

by Masons95@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Doug Williams
Dec 19, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Awesome! Thanks for sharing your experience with us. We hope you enjoy your new Cherokee!

December 17, 2018

Awesome!! Gregory Davis is the man. I didn’t have a relationship at Hendrick when I entered the dealership, but I do now. Thanks for all your help. I couldn’t b More

by MoparDawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davis
Dec 19, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thanks so much for sharing your experience with Greg with us, David. He helps to make our team here at HCDJRF of Concord a great one! We hope you enjoy your new truck for many years to come.

December 11, 2018

Great experience I highly recommend Trevor Holland. He was very knowledgeable and explained everything about the car. He was very patient and thorough. Very nice gu More

by willntam02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Greg Davis, Trevor Hollmond
Dec 13, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your kind words! Trevor is a wonderful part of our team here at HCDJRF of Concord. We appreciate the recommendation and hope you enjoy your new vehicle for many years!

December 10, 2018

Knowledgable and dedicated Salesman We looked at Jeep dealerships for months for a New JLUR, the lack of knowledge of the New JL from the salesman was disappointing at every dealership e More

by Richard & Alyssa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davis
Dec 10, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much Richard and Alyssa! Greg is such a wonderful team member. We appreciate the recommendation and hope to see you again here at HCDJRF of Concord.

December 10, 2018

Great My salesman Paul Boyd was very helpful and patient. Also knowledgeable as he answered all my questions and some I didn’t know to ask. I appreciate his More

by Candypacifica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Dec 10, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

It is our pleasure! Paul is a wonderful member of our team here at HCDJRF of Concord. Thank you for taking the time to share your experience. Hope to see you here again in the future.

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