Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Good Service We were having a problem with a humming noise that got louder as we accelerated. We stopped by the Jeep to have them look it over. They were able to d We were having a problem with a humming noise that got louder as we accelerated. We stopped by the Jeep to have them look it over. They were able to diagnose the problem and were able to have the repair done by 5 pm the same day. Thank you to Rebecca Bigelow and her team. More

Pacifica purchase Greg Davis was the salesman and he was excellent. The fiancé person and I didn’t see eye to eye but we got that straightened out after I asked for ano Greg Davis was the salesman and he was excellent. The fiancé person and I didn’t see eye to eye but we got that straightened out after I asked for another pinnacle person. Good dealership, great car. When service time come I hope it will be as professional. More

Good dealership until you want a defective part replaced fre Replaced Chrysler wing badging on front and rear of car under warranty. Then they deteriorated just as the 1st. set did. Shop manger and Chrysler par Replaced Chrysler wing badging on front and rear of car under warranty. Then they deteriorated just as the 1st. set did. Shop manger and Chrysler parts connection would only replace at reduced cost...no labor approximately $350.00 US. I feel this is a rip off! It should not happen at all... Not to mention twice. You have a parts problem. Why would you stock these items if you there should be no or few issues. Prior to this issue I used this dealership as my go to maintenance and repair shop. I guess the Chrysler brand and name means little to them. More

Recall service Not friendly at all to the customers....A lot of people walking around doing nothing ......customers in waiting room complaining about the nasty and r Not friendly at all to the customers....A lot of people walking around doing nothing ......customers in waiting room complaining about the nasty and rude customer service....customers cars are finished but nobody has come to check them out.... More

Awesome salesman and finance department Jeff Stark was a great person to deal with. He was patient and looked out for me when the car I bought had some water spots. He made sure to take care Jeff Stark was a great person to deal with. He was patient and looked out for me when the car I bought had some water spots. He made sure to take care of that for me. In finance I dealt wi H Tim Monde and he was awesome as well. Very funny guy and pleasant to deal with. I will be back for a truck for my husband in the near future More

over charged and never performed the services it billed The service advisor lied to me and over sold me and over charged me on my oil change and tire rotation. Very bad experience......Not only did i wait 2 The service advisor lied to me and over sold me and over charged me on my oil change and tire rotation. Very bad experience......Not only did i wait 2 hours, but they not do what they charged me!Then returned my van with Dirt mats (oil foot prints everywhere) and my oil light was on and they didn't even tell me. So long story short I had to send the van back in for the whole day to get repaired again. The dealership needs help..........It's got a long way to go to win customers.... More

Lease Purchase Greg Davis was great, was patient and worked with us throughout the process of being out of state. Scott in Financing was a great act as well. Good pe Greg Davis was great, was patient and worked with us throughout the process of being out of state. Scott in Financing was a great act as well. Good people, would highly recommend this pair for your car buying experience More

Jeep Purchase Amazing experience! Greg was not pushy as car dealers often are. He worked with us and was extremely knowledgeable. There wasn’t a question he couldn’ Amazing experience! Greg was not pushy as car dealers often are. He worked with us and was extremely knowledgeable. There wasn’t a question he couldn’t answer. More

Used car purchase. The dealership environment conveyed a relaxed and comfortable ambiance. Jeff Stark was excellent. He asked questions and conducted himself in a low The dealership environment conveyed a relaxed and comfortable ambiance. Jeff Stark was excellent. He asked questions and conducted himself in a low key and no pressure manner. I was immediately directed to the car that I had seen on your web site. He was direct and professional in all aspects of our exchange. The business manager Tim Monde was clear and concise in helping me obtain maintenance insurance. All in all a very positive experience. I came away feeling confident in your staff and getting the car I desired.. More

Great Car and Experience! When walking around the dealership my dad and I were approached by Jeff Stark who was very excited to offer his help and make sure we found the vehicl When walking around the dealership my dad and I were approached by Jeff Stark who was very excited to offer his help and make sure we found the vehicles we were looking for! Jeff was very knowledgeable about the Jeep Wrangler vehicles and overall a salesman that we were excited we had, and felt like we could trust! Jeff did a great job at showing us he cared rather than just the alternative of trying to make a sale! Jeff cared about creating an actual relationship with us and was very personable as we walked around the dealership looking for vehicles, and finalizing the sale! We were very happy that Jeff had helped us choose our new vehicle, and during delivery he was very kind and knew everything about the vehicle! I felt like I knew my new car the moment we left! The customer service from Jeff is the reason I will return to find my next vehicle from This Hendrick location! Tom Boyer and Jeff Stark worked with us very well while finalizing the sale, and I appreciate all their help and for being so kind!! More