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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,494 Reviews
Call Dealership (833) 549-9534
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7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,494 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

January 10, 2024

absolutely great dealership! especially our sales guy, Jeff Stark - he was amazing!! if y'all are looking for dealership, definitely go to Hendrick CDJRF in Concord NC - More

by tmblondie7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, . ., Jeff Stark
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Jan 11, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you, Tmblondie7! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Jeff and our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and feedback and look forward to working with you again.

January 06, 2024

Very well organized and outstanding customer service by all employees I dealt with today, while shopping at this dealership! More

by Donnakayeschwan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Felipe Calzada
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Jan 09, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Donna, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 05, 2024

Felipe was very knowledgeable about the Ram trucks and easy to work with. Finance people were also easy to work with made process very easy More

by rcollins
Recommend Dealer
Yes
Employees Worked With
Felipe Calzada
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Jan 09, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Rcollins, thanks so much for taking the time to share your recent car buying experience with Felipe with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

January 05, 2024

Felipe was awesome and helped me find the vehicle I wanted with ease! Scott in finance was awesome as well! Had a fun time buying my Grand Cherokee! Thank you! More

by Misssydraeface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Felipe Calzada
Report | Print
Jan 09, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Missydraeface, thanks so much for taking the time to share your recent car buying experience with Felipe with the world! We appreciate the opportunity and hope you enjoy your new Grand Cherokee for many years to come.

January 04, 2024

Felipe was easy to work with and helpful. Scott made the paperwork straight forward. It was a good experience. More

by moonrock76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Felipe Calzada
Report | Print
Jan 05, 2024 -

moonrock76 responded

Update: Important functions, that were discussed in the sales cycle, such as remote access as well as driver customization is dependent upon either having a key fob per driver or via online account in the Jeep app. After the purchase, I'm told that the car comes with only a single key fob. As for online account linked to this vehicle, I find the vehicle is still attached to it previous owner in the Jeep app. I must jump through hoops to get it attached to my Jeep app account. After telling me about the capabilities, I'm blocked from using them until I cough up more money for a 2nd key fob and jump through the documentation hoops to prepare this vehicle for use by its new owner, me. For now, let's just say that I'm less than happy with the preparation of this vehicle with regard to the topics I've mentioned. In the future, I'll plan to be more informed going into this dealership and will be far less trusting of info provided to me. For other potential pre-owned Jeep buyers, be sure to ask if the dealership has both key fobs from the previous owner and ask if the vehicle has been disconnected from the previous owner's online account in the Jeep app.

Jan 06, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Moonrock76, thanks so much for taking the time to share your recent car buying experience with Felipe with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

December 31, 2023

I had no intention of purchasing a vehicle from hendrick, considering my previous experience with their service department. And we almost didn’t purchase anything. But our salesman, the manager, and finance More

by Clyde
Recommend Dealer
Yes
Employees Worked With
Tom, Ramiro, and Eric.
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Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Clyde, thanks so much for taking the time to share your recent car buying experience with our Sales Team with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

December 31, 2023

Felipe was very friendly, his support staff and manager were also very helpful. Overall, it was a good experience. More

by Militescriste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Calzada
Report | Print
Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review and kind words for our team, Militescriste! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!

December 31, 2023

I ended buying a new wrangler and got a good deal. my husband also ended buying a gladiator.thank you to everyone for the help. More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Rmairo and eric. , Tom Boyer
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Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations to you both and welcome to the Hendrick CDJRF of Concord family!

December 31, 2023

Kent, Scott, and Mike were easy to work with and would recommend them to anyone More

by LARRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Kent Davis
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Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Larry, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2023

Kent Davis went above and beyond finding the perfect truck for me, took all day but he got it done! More

by mikeps34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Tyler Grantham, Kent Davis
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Dec 30, 2023 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Hello Mikeps34, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Welcome to the Hendrick CDJRF of Concord family. Take care!

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