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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,491 Reviews
Call Dealership (833) 549-9534
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7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,491 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

January 05, 2024

Felipe was awesome and helped me find the vehicle I wanted with ease! Scott in finance was awesome as well! Had a fun time buying my Grand Cherokee! Thank you! More

by Misssydraeface
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Felipe Calzada
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Jan 09, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Missydraeface, thanks so much for taking the time to share your recent car buying experience with Felipe with the world! We appreciate the opportunity and hope you enjoy your new Grand Cherokee for many years to come.

January 04, 2024

Felipe was easy to work with and helpful. Scott made the paperwork straight forward. It was a good experience. More

by moonrock76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Felipe Calzada
Report | Print
Jan 05, 2024 -

moonrock76 responded

Update: Important functions, that were discussed in the sales cycle, such as remote access as well as driver customization is dependent upon either having a key fob per driver or via online account in the Jeep app. After the purchase, I'm told that the car comes with only a single key fob. As for online account linked to this vehicle, I find the vehicle is still attached to it previous owner in the Jeep app. I must jump through hoops to get it attached to my Jeep app account. After telling me about the capabilities, I'm blocked from using them until I cough up more money for a 2nd key fob and jump through the documentation hoops to prepare this vehicle for use by its new owner, me. For now, let's just say that I'm less than happy with the preparation of this vehicle with regard to the topics I've mentioned. In the future, I'll plan to be more informed going into this dealership and will be far less trusting of info provided to me. For other potential pre-owned Jeep buyers, be sure to ask if the dealership has both key fobs from the previous owner and ask if the vehicle has been disconnected from the previous owner's online account in the Jeep app.

Jan 06, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Moonrock76, thanks so much for taking the time to share your recent car buying experience with Felipe with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

December 31, 2023

I had no intention of purchasing a vehicle from hendrick, considering my previous experience with their service department. And we almost didn’t purchase anything. But our salesman, the manager, and finance More

by Clyde
Recommend Dealer
Yes
Employees Worked With
Tom, Ramiro, and Eric.
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Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Clyde, thanks so much for taking the time to share your recent car buying experience with our Sales Team with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

December 31, 2023

Kent, Scott, and Mike were easy to work with and would recommend them to anyone More

by LARRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Kent Davis
Report | Print
Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Larry, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2023

Felipe was very friendly, his support staff and manager were also very helpful. Overall, it was a good experience. More

by Militescriste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Calzada
Report | Print
Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review and kind words for our team, Militescriste! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!

December 31, 2023

I ended buying a new wrangler and got a good deal. my husband also ended buying a gladiator.thank you to everyone for the help. More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Rmairo and eric. , Tom Boyer
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Jan 01, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations to you both and welcome to the Hendrick CDJRF of Concord family!

December 28, 2023

Kent Davis went above and beyond finding the perfect truck for me, took all day but he got it done! More

by mikeps34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Tyler Grantham, Kent Davis
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Dec 30, 2023 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Hello Mikeps34, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Welcome to the Hendrick CDJRF of Concord family. Take care!

December 25, 2023

Service was awesome! ! Dealer was kind and patient! Funny as well. Thank you Paul. We appreciate your kindness. More

by Camella Flanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Report | Print
Dec 28, 2023 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! We appreciate you taking the time to share your experience with the world, Camella If we can be of any assistance to you in the future, please do not hesitate to contact us.

December 24, 2023

We had an amazing experience with our very personable salesman. If you’re looking to go somewhere with all around honest salesman who care about their customers and their overall experience come here. More

by Edward Ralph III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Report | Print
Dec 28, 2023 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle, Edward and welcome to our Hendrick CDJRF of Concord family!

December 24, 2023

Paul Boyd is awesome. Need help with anything, he's got you. He's been there a while, knows the product and has never lied to me, very honesty guy. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Report | Print
Dec 28, 2023 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you, Matt! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Paul and our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and feedback and look forward to working with you again.

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