Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

My babe and I went in to inquire about a vehicle for business and we were definitely discriminated against. Although we had to go inside to get help as we were looking outside no one came to help us. We business and we were definitely discriminated against. Although we had to go inside to get help as we were looking outside no one came to help us. We had our mind made up prior to going in that we would be financing through our credit union but the manager refused to give us a bill of sale and said that we would have to come back so that we can go through the dealership after we kindly declined. The sales associate was very sympathetic and stated he apologized. We didn’t have a lot of time to wait so essentially he wasted 30 mins of our time and we will not be returning to this dealership due to the unprofessionalism and discrimination we experienced. More

Absolutely great experience! Christian Sayles was great to work with!!! Definitely be a repeat customer!! Highly recommend visiting the Hendricks dealership Christian Sayles was great to work with!!! Definitely be a repeat customer!! Highly recommend visiting the Hendricks dealership More

Got the car we wanted! Salesman Mr. Stark was very knowledgeable of the car we purchased. Salesman Mr. Stark was very knowledgeable of the car we purchased. More

If you are looking for a caring & dependable car company, or caring & attentive service techs, or even a caring & intuitive salesman (Douglas Williams) Hendricks in Concord is the PLACE TO GO! or caring & attentive service techs, or even a caring & intuitive salesman (Douglas Williams) Hendricks in Concord is the PLACE TO GO! More

In one word, Friendly. Jeffry, S was extremely patient and friendly as I took my time examining the used Stelvio. He didn’t assume anything based on my age as other dealers Jeffry, S was extremely patient and friendly as I took my time examining the used Stelvio. He didn’t assume anything based on my age as other dealers have and was very transparent on his product knowledge regarding a car the dealership doesn’t typically sell. I appreciated his wisdom and conversation as I navigated through my vehicle purchasing journey. Lastly, I really appreciated being greeted at the door, Hendrick takes customer service to the next level with a personalized and strategically laid back approach! More

I don’t know where to start, the car salesman (Darrin) repeatedly lied to me. I requested for my credit not be ran several times and he consistently told me it was not, when it was multiple times. Did not repeatedly lied to me. I requested for my credit not be ran several times and he consistently told me it was not, when it was multiple times. Did not fully communicate and blatantly lied about the features on the vehicle I purchased. I kind of felt held hostage once he got my keys it was like pulling teeth just to get my keys back. I would NEVER recommend him to anyone. The fact that I almost had to come out of character just to purchase a vehicle was uncalled for, very unprofessional. There is a difference between negotiating and pressuring! I’m not even gonna mention the low ball offer on my trade. More

Lee Wells was really great. He helped us build the jeep and followed up throughout the process and made sure that we were well taken care of. Lee is a true professional - really He helped us build the jeep and followed up throughout the process and made sure that we were well taken care of. Lee is a true professional - really appreciate all his help! More

I recently went to this dealership to trade in my Jeep Cherokee to get a Compass. The salesman Lee Wells greeted us with a warm, welcoming smile and I knew right away this would be a pleasant experience. Cherokee to get a Compass. The salesman Lee Wells greeted us with a warm, welcoming smile and I knew right away this would be a pleasant experience. Lee is not the typical pushy, rude salesman that most dealerships are known to have. He is very honest, friendly, and hardworking. He worked with us to get us into the vehicle we wanted. Never once did I feel pressured to choose something I didn’t want. He listened to my needs and did everything in his power to make sure I was happy in the end! If you ever go to Hendrick Jeep, Dodge etc in Concord, make sure ask for Lee Wells! You will not regret it! More

9th car purchased from Hendrick CDJR. Professionals through and through, this is the only dealership you need to go to. If you’re in the market for a new or pre-owned vehicle go see James Professionals through and through, this is the only dealership you need to go to. If you’re in the market for a new or pre-owned vehicle go see James Snyder and the rest of the team! You won’t be disappointed!! More

Great service. Helpful and speedy. Will definitely continue to purchase vehicles from the team in the future. Helpful and speedy. Will definitely continue to purchase vehicles from the team in the future. More