Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

it was an incredible experience Miguel Chirinos. example of how a selesman has to be, He gave me professional, respectful attention and it was a very pleasant experience. I reco Miguel Chirinos. example of how a selesman has to be, He gave me professional, respectful attention and it was a very pleasant experience. I recommend that if you visit Hendrick in Concord ask for Miguel. I also want to mention Scott Spainhour for his professionalism and courtesy. Thank you. More

Miguel Chirinos is an excellent salesperson. He was polite, he was respectful, he was kind, he welcomed you with a smile. He made sure that you were in a comfortable environment by offering us drinks, polite, he was respectful, he was kind, he welcomed you with a smile. He made sure that you were in a comfortable environment by offering us drinks, anything you needed. Miguel was great and if I had the opportunity to work with him again in the future I will. More

Typical bait and switch pricing. Overpriced addendums, unfair trade in evaluations, play number games to confuse, agree to one thing and then attempt to slide things past in the finance office. Worst car unfair trade in evaluations, play number games to confuse, agree to one thing and then attempt to slide things past in the finance office. Worst car buying experience I have ever had. If you are not careful and know all your Nuuk front and stick to them they will screw you over. This is just bad ethics. More

My fiancé & I had an amazing experience at Hendrick CDJRF!! We bought our first car elsewhere & were very disappointed in our experience... it was completely different this time around!! Miguel Chirino CDJRF!! We bought our first car elsewhere & were very disappointed in our experience... it was completely different this time around!! Miguel Chirinos helped us with all of it. We will 100% be back in the future!!! More

Thanks to Miguel Chirinos and the staff at Hendrick Jeep. Very professional and safe place to shop for car, and they honestly do their best to give you the best deal. Definitely going back whenever we need a Very professional and safe place to shop for car, and they honestly do their best to give you the best deal. Definitely going back whenever we need a car. Highly recommend! Thank you! More

Excellent Service! I purchased an Oil Change contract in May 2019. I had an issue with it to which I could not use it due to the incorrect mileage being entered on the I purchased an Oil Change contract in May 2019. I had an issue with it to which I could not use it due to the incorrect mileage being entered on the contract. I had to pay out of pocket for two oil changes due to this issue. I was attempting to get it resolved without any justice. Until, I met Daniel Owns. I mentioned this to Daniel while I had service performed on another vehicle. I told him about the experience I had. Daniel immediately took the lead. This was on a Friday. Daniel advised he would contact me the following Monday morning (Mar 2020) and have it resolved. Guess what! Daniel was able to get the issue resolved AND contacted me on Monday morning as promised. Daniel is an example of Dedication and Professionalism. Ask for Daniel if you have any issues!!! Richmond Trexler - - Great Job training Daniel! He is a Keeper!!! Ask for Paul Boyd if you wish to purchase a vehicle - He is very knowledgeable and Customer focused. The Dream Team!!! More

I request that Daniel Owns be promoted into an management position. This young man is concerned about the customer's. I watched him today assist a customer. Awesome customer service. Mr. Owen done a fant position. This young man is concerned about the customer's. I watched him today assist a customer. Awesome customer service. Mr. Owen done a fantastic job with my Jeep. Mr. Owns continue to give that bright smile and heart felt love to us, the customer's. This is the reason I keep coming back because of people like, Mr. Owns. Have a bless day sir! T.M. More

Great. Daniel Owen and another service gentleman called "Daniel" in the same department were GREAT. They were able to find and correct the the problem w Daniel Owen and another service gentleman called "Daniel" in the same department were GREAT. They were able to find and correct the the problem while I was there in addition to being polite and made me feel I came to the right place for my car care. More

As everyone knows buying a car can be stressful. Miguel Chirinos was nicest and most knowledgeable salesmen ever he made it a smooth process. He gave me my place to look around but was not too far for ques Chirinos was nicest and most knowledgeable salesmen ever he made it a smooth process. He gave me my place to look around but was not too far for questions. What an amazing experience. More

The staff there was not really friendly when we made our purchase. if it wasn’t for Miguel & Francisca we would have probably walked right on out. No one was smiling or courteous enough to say hello when we purchase. if it wasn’t for Miguel & Francisca we would have probably walked right on out. No one was smiling or courteous enough to say hello when we walked by. It’s as if they were not happy to be at work on New Year’s Day. I only left one star for the people who were not assisting with the sale because they were not courteous or friendly which left a very bad taste More