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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,485 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,485 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

July 22, 2021

I had the best service experience with Tom Defeo. He made sure to take care of me when I dropped my car off for service. More

by Kaitrenee92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Defeo
Aug 24, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! Tom is such an awesome part of our Service team here at Hendrick CDJRF of Concord and we are so happy to hear about your excellent experience with him. If we can be of any assistance to you in the future, Kaitrenee92, please don't hesitate to contact us.

July 20, 2021

I have been to Hendricks for service almost 6 years now! Terry N. is the best! Professional, caring, trustworthy! Thanks a million, sir! I love my Grand Cherokee! More

by David. W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Naranch
Jul 21, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your loyalty, David! We are so thrilled to have you as part of our Hendrick CDJRF of Concord family.

July 07, 2021

I’ve been taking my car to this dealership for almost 8 years and finally decided to go elsewhere due to their inability to properly diagnosis car issues. Instead all they wanted to do was sell me tires an More

by PrettyWoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richmond Trexler, Jeff Dumbaugh
Jul 10, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

PrettyWoman, thank you for taking the time to review our dealership. We regret that the experience you had was not a positive one. Your feedback is important to us so we would like the opportunity to further discuss your experience with you personally. At your earliest convenience, please reach out to our Service Director. Richmond at (704)456-3000. We look forward to speaking with you soon.

June 29, 2021

I purchased a jeep grand cherokee from Hendrick jeep dodge in concord. It was another great car buying experience. Paul has sold me several other cars in the past. The whole process was customer focused More

by Morghan1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Jun 30, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Morghan1234, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM FIAT of Concord!

June 12, 2021

First, I want to give a shout out to the Best Dealership on the East coast. Andre and Concord Dodge took care of me during the lost of my nana. GREAT CUSTOMER SATISFACTION!!!! I RECOMMEND THIS DEALERSHIP. More

by Tracee218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre----service
Jun 14, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review and kind words for Andre and our team, Tracee218! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!

May 29, 2021

First off the dealership was immaculate and clean. My wife and I were pleased when we were paired with Paul Boyd, he is literally the Un-salesman. Never did we feel pressured or rushed. We only had 2 c More

by racecarfab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
May 31, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle, racecarfab! Thank you so much for taking the time to share about your recent experience with Paul. We are truly honored to receive your 5-star rating and thrilled to have you as part of our Hendrick CDJRF of Concord family.

May 27, 2021

I have been buying cars from Hendrick for 20 years. Paul Boyd has helped me on more than one deal. He listens to what I want and does not push me on what’s on the lot. Paul has always gone above and beyond More

by troyrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
May 29, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you, thank you, thank you, troyrice! We appreciate your loyalty and for being a fantastic member of our Hendrick CDJRF of Concord family.

May 27, 2021

Came in to the store with a mindset of what I was looking for. I left with a great experience in getting just what I wanted from the vehicle and price. Sales and finance were great More

by Jeep people
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd, Scott Spainhour
May 29, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! We appreciate you taking the time to share your car buying experience with us, jeep people! Welcome to the Hendrick CDJRF of Concord family.

May 26, 2021

I purchased a Jeep from Paul and absolutely love it. The jeep is one of the best vehicles I have ever owned. Paul took care of us and made it all possible. I will recommend him and the dealership to all m More

by bonnie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
May 27, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new Jeep, Bonnie! Thank you so much for taking the time to share about your recent experience with Paul and our team here at Hendrick CDJRF of Concord. We are truly honored to receive your 5-star rating and recommendation and look forward to seeing you here again.

May 26, 2021

Great service by my salesman Robert Boyd !!!The finance Great service by my salesman Robert Boyd !!! The finance department is awesome as well as their service department!!! I'd reccomend them all!! Go se More

by Pb08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Cory Lyle, Mark Wright, Paul Boyd, Richmond Trexler, Jeff Dumbaugh, Scott Spainhour, David Pierce
May 27, 2021 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you, Pb08! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Paul and our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and recommendation and look forward to working with you again.

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