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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,485 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,485 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

June 04, 2019

Thomas was spot on Hendrick service is over the top courteous, very well familiar with my Jeep. Went in for loose steering they had me out the same afternoon. Thanks More

by Boat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Defeo
Jun 11, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! We appreciate you sharing your experience with us and look forward to seeing you again.

June 03, 2019

Customer support , on June 1 around 1230 I pulled into your dealership took approximately 5 to 10 minutes before someone Approach me I think someone should be recogni More

by Windspade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Trexler, Jeff Dumbaugh
Jun 11, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to share your experience with us and for your feedback. I will be sure to share your comments with our Service Manager so that we can work to improve. I am so happy to hear that Jamie was able to assist you. Please do not hesitate to contact us if we can ever be of any further assistance.

May 24, 2019

Great customer service I had a wonderful experience with Jeff Stark. I wasn’t originally scheduled to meet with him, but I’m glad it worked out that way. He was friendly, st More

by AHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Jeff Stark
May 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review of Jeff. He is a great member of our team here at HCDJRF of Concord. If we can be of any further assistance, please do not hesitate to reach out to us.

May 23, 2019

recall update / replace battery/ truck tow Greg was very helpful and responded in a quickly manner to address the issues with my vehicle. Greg was very professional and I am satisfied with the More

by Dodge522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg (Not sure of last name)- Service advisor
May 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your review of HCDJRF of Concord and for your valued feedback. We appreciate your business and hope to see you here again in the future.

May 22, 2019

Excellent service Great service department and excellent quick lane staff. Very quick service. In and out in a very short time. Easy to work with and very competent. More

by Gunmanjosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remember names
May 23, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Gunmanjosh, thank you so much for taking the time to review our dealership and share your experience with us. We appreciate the opportunity and look forward to seeing you during your next visit.

May 12, 2019

Pleasant Experience I’ve visited this dealership after my original reason was to get some work done on my truck, previously contacted Keffer Jeep two times and was told More

by Salt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Greg Davis
May 13, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! Thank you so much for sharing your experience. We look forward to seeing you again here at HCDJRF of Concord.

April 24, 2019

Great Customer Service Greg Davis was our salesman and he was absolutely the best. He is extremely knowledgeable, professional and was most concerned about making sure I was More

by joecan71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davis, Trevor Hollmond
May 01, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Hello Joe, we appreciate you taking the time to leave Greg this great 5-star review! We at HCDJRF of Concord always strive to provide top quality service and are pleased to hear that you enjoyed your experience with us. We appreciate the recommendation and look forward to seeing you here again in the future.

April 19, 2019

Changed oil; didn't aks for it. They changed to oil and filter without me asking for it; I had it done the previous day. They overcharged me for an in-cabin air filter ($39.60, plus More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary
April 19, 2019

2019 Dodge Charger Daytona edition Awesome Awesome Awesome You should give them a shot you wont go wrong!!! I absolutely love my 2019 Dodge Charger Daytona edition Tripple Nick More

by Daytona Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff sales manager, Greg Davis
Apr 25, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your 5 star rating! Great Choice, the Charger is a favorite of ours as well! We can't wait to see you again, have a great day.

April 19, 2019

Best experience buying a car Greg, my salesman, was very knowledgeable and made this one of the best experiences I have ever had buying a car. He went out of his way to make sure More

by Tbusby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davis
Apr 25, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Tbusby, thank you for your kind review; we are happy to pass along your comments to Greg. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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