Hendrick Chrysler Dodge Jeep RAM Wilmington

Andy was great to work with, the entire staff made the process go smoothly, Thank you. process go smoothly, Thank you. More

I inquired at different Jeep dealer for new key . They gave me response of who knows when . We can get one . Wilmington jeep next day . Then on way to dealer car had broken belt and overheated . Khri They gave me response of who knows when . We can get one . Wilmington jeep next day . Then on way to dealer car had broken belt and overheated . Khristine at Wilmington couldn’t have been more helpful. They had loaner car and great attitude. A can do one . Car is fixed properly and am back in business. It’s a business apparently running properly. More

Terrible service. Anna and the service manager agreed there was a defective piece on our new jeep and agreed to replace it. It took three weeks to get the piece? The a Anna and the service manager agreed there was a defective piece on our new jeep and agreed to replace it. It took three weeks to get the piece? The arrangement was to give us a loaner car while the car was fixed as the work should’ve been done that same day. Then they said they needed to keep it overnight. We live a few hours away the next day they call and say they had the wrong piece and they ordered the right one and it would be there overnight! Amazing how it took three weeks the first time and overnight the second then the next day they called and said there was nothing wrong with the initial piece! And although they could bring the car to us when we were purchasing the vehicle, all the sudden they couldn’t bring it to us. We asked for the name and number of the general manager but never received it. Two days later they finally drove the car to us. Don’t know if the piece was ever replaced or not! we asked them to put on the license plate that was in the car they would not!!. I would suggest to go elsewhere. The internet sales person, Anna will talk you into anything for you to purchase the car but not give you any service or follow up. More

I think I was treated really well Andrew is really a great salesman I would refer anyone to him great salesman I would refer anyone to him More

We had an excellent experience all the way around. We really had not planned purchasing a Wagoneer but Mason was very laid back and allowed us time to look around. It turns out the car was a perfect We really had not planned purchasing a Wagoneer but Mason was very laid back and allowed us time to look around. It turns out the car was a perfect fit and a great deal. We have been very impressed with the service also. More

Always great service. We have been coming here for years. Vincent Bing is the best and we trust him. We have been coming here for years. Vincent Bing is the best and we trust him. More

Dania Flaverney was my salesman and he made it so easy to buy my new truck. He didnt try to trip me up with fast talking or sliding things into the deal. He got me the best price with basically no hassle. I buy my new truck. He didnt try to trip me up with fast talking or sliding things into the deal. He got me the best price with basically no hassle. I will be back to buy my next truck with him. More

Service is always quick and friendly. Aaron is always a pleasure to work with, it makes the chore a little easier Aaron is always a pleasure to work with, it makes the chore a little easier More

Customer service is satisfactory, but the service area waiting room could use some updating. I’m sure the new remodel of the dealership will address this. waiting room could use some updating. I’m sure the new remodel of the dealership will address this. More

PATRICK WAS MY SERVICE ADVISOR AND HELPED KEEP MY VEHICLE UP TO DATE ON MY RECOMMENDED MAINTENANCE. GREAT JOB! UP TO DATE ON MY RECOMMENDED MAINTENANCE. GREAT JOB! More