Hendrick Chrysler Dodge Jeep RAM Wilmington

Jordan and the dealership are great! Jordan worked with me for weeks, thru text, to find my son a good, reliable vehicle. He was patient, paid attention to our requirements, had a great Jordan worked with me for weeks, thru text, to find my son a good, reliable vehicle. He was patient, paid attention to our requirements, had a great personal relationship and was professional. I will return to this dealership from here on out for any future purchases. Vehicles, parts, all of it. Thanks Jordan More

I have updated this review as they are making the part of the issues right since posting this review. I’m extremely disappointed with my son’s recent experience at this dealership. I’ve personally purchased the issues right since posting this review. I’m extremely disappointed with my son’s recent experience at this dealership. I’ve personally purchased two vehicles from them before, and both times the service was excellent. Unfortunately, this time was completely different. My son paid for the dealership to handle the vehicle registration process—something I’ve done with them before without any issues. We even reminded them that in South Carolina, property taxes must be paid before a vehicle can be registered. They assured us it would all be taken care of. Over a week later, he received both a call and an email saying he needed to go pay the property taxes himself in order for the registration to proceed. In other words, the very thing they promised to handle was not handled at all. It felt careless and unprofessional, especially since he paid them for that service. To make matters worse, the finance person was extremely pushy about an extended warranty. They insisted he needed it, even though adding it would have raised his monthly payment from $175 to $264 and increased his interest rate. He had to repeatedly decline, and the pressure made the entire experience stressful and frustrating. This dealership used to be one I trusted and recommended, but after this experience, that trust is gone. We expected the same level of service I experienced in the past, and instead my son was left feeling misled and taken advantage of. I hope the dealership takes this feedback seriously—loyal customers and their families shouldn’t be treated this way. More

Best car buying experience! Andrew and Devon were great! Would do business with them again. Andrew and Devon were great! Would do business with them again. More

Such a friendly and welcoming Jeep service dept. Patrick Woerner was my person-in-charge and I was very pleased by the explanations of needed service and the time it took to reunite me with my 2018 Patrick Woerner was my person-in-charge and I was very pleased by the explanations of needed service and the time it took to reunite me with my 2018 Jeep. Recommend heartedly. More

Took my Ram in for oil change and rear end fluid change, work completed in a timely manner. work completed in a timely manner. More

The entire team did a great job with the Rubicon I wanted. Special Thanks to Sean Tucci I love it wanted. Special Thanks to Sean Tucci I love it More

Rafael, service consultant, was a ton of help with scheduling and very kind/patient answering all of my questions. scheduling and very kind/patient answering all of my questions. More

Excellent experience overall. Customers service was great and the garage did really fast, quality work. Customers service was great and the garage did really fast, quality work. More

I had Wonderful buying experience , there’s always plenty of inventory to select from and always a pleasure getting the right vehicle that suits me . of inventory to select from and always a pleasure getting the right vehicle that suits me . More