Hendrick Chrysler Dodge Jeep RAM Wilmington

No Credit Purchase Not saying they can do this for everyone one but the salesman, the sales tower and The F@I man did a freaking fantastic job putting an impromptu deal Not saying they can do this for everyone one but the salesman, the sales tower and The F@I man did a freaking fantastic job putting an impromptu deal together. I had no plans to purchase a vehicle and simply stopped by to dream for a fresh start to a new year.. Credit issue due to BK. Within 1 hour they found a truck , a 4x4 crew 1500 that was mint clean and low miles. With a little cash, and I mean a little, they simply said they would see what they could do with " no promises". That was late 12/29/17 and around 1pm on 12/30/17 the dealership called with approval based on my acceptance of the deal, no pressure at all. I am very pleased with the outcome and encourage everyone , far and wide, to give this dealership a chance. Above and beyond the call of duty with no prejudice!!! That is how to purchase a vehicle. Happy New Year to all!!!!!! More

Great and friendly Mr. Altilio and Woody are great to work with! Billy Pacheco was awesome as well. Have a new family car for the new addition to house Mr. Altilio and Woody are great to work with! Billy Pacheco was awesome as well. Have a new family car for the new addition to house More

Happy Customer! Jeff Williams was great! He has the patience on a saint (I was soo undecided) The car buying process is what you make of it, Jeff goes out of his way Jeff Williams was great! He has the patience on a saint (I was soo undecided) The car buying process is what you make of it, Jeff goes out of his way to make it as easy as possible! Not pushy at all just helpful. I really appreciated that. I will be a return customer for sure! Thank you! More

Fantastic Jeff Williams is the best salesman that I have dealt with in years He worked endless until he found the Jeep with all accessories that I requested. T Jeff Williams is the best salesman that I have dealt with in years He worked endless until he found the Jeep with all accessories that I requested. Then got it for me the day before Christmas Eve with it 3 states away. Said he wanted me to have a great Christmas!!! And Raymond Diana was great in finance getting me that beat rate available More

Outstanding Woody was great to work with. Our best car buying experience yet. I appreciate how responsive he was and not pushy. I would purchase from him again. Woody was great to work with. Our best car buying experience yet. I appreciate how responsive he was and not pushy. I would purchase from him again. More

Great buying experience. I had a great experience with my purchase. After I made an online inquiry, Woody promptly responded and we had an appointment set up. Throughout the e I had a great experience with my purchase. After I made an online inquiry, Woody promptly responded and we had an appointment set up. Throughout the entire process he provided information and options always with enthusiasm and professionalism. He was very conscious of maintaining good communication and answering all questions through text and email. I would highly recommend Woody and the rest of the team that worked with me at Neuwirth Motors. I am very happy with the process and with the truck that I purchased. More

Excellent experience genuine staff, really care about the experience not the sale. Got to know me and what I really wanted; I never felt pressured. Helped me find my dream genuine staff, really care about the experience not the sale. Got to know me and what I really wanted; I never felt pressured. Helped me find my dream vehicle and made the financing process painless. More

You definitely walk into a friendly atmosphere It's nice to have someone try so many different ways to get your numbers where you want them and get you in a vehicle to meet your needs. My expirire It's nice to have someone try so many different ways to get your numbers where you want them and get you in a vehicle to meet your needs. My expirirence with them was a nice smooth one. More

Good place to car shop Friendly and efficient. Reasonable negotiations. Happy with the outcome. Would recommend to a friend. In and out in a few hours. See Woody for a good Friendly and efficient. Reasonable negotiations. Happy with the outcome. Would recommend to a friend. In and out in a few hours. See Woody for a good deal More

Not trustworthy at all! Neuwirth Svc had my 2014 Jeep Patriot for almost a week because of numerous codes (had issues on and off for 6 months). Their diagnosis was a fuel s Neuwirth Svc had my 2014 Jeep Patriot for almost a week because of numerous codes (had issues on and off for 6 months). Their diagnosis was a fuel sensor, a 30,000 mile maintenance service and a fuel flush. I only had the sensor fixed (the part was only $52 but my bill was $289) because The other 2 services didn’t seem to make any sense or relate to the problems that I had been having. Picked up the Jeep and still had problems. Tight steering wheel, random lights coming on, trouble starting it. Called Neuwirth Service and they stated that I needed to have the 2 services done (at their shop because they couldn’t guarantee results of another shop) before all issues would be gone. Went to AutoZone Right around the corner and they tested my battery. It tested at zero. I needed a new battery! How did Neuwith Service not find this? While the gentleman at Auto Zone was switching out the battery he noticed that I was missing the cover for my engine. I have gone back to get my missing cover and Neuwirth Service can’t find it. One has been ordered. I asked to speak to the service manager and after discussing everything with him (Matt Brown) he said they will call me on Monday and he offered me a free oil change. I declined because I do not want anyone from their service department touching my car again. Overall....they told me I needed 2 additional services to fix my problem and they were wrong. This could have cost me about $400. Then I still would have had a broken car. They avoided or completely missed the simple solution to the problem. So either Neuwirth Service is trying to make some money or they are not very smart. Neither works for me. . On top of the fact that they did not put my Jeep back together completely. I am now worried about all of the other parts! Both of these things caused my experience to be the worst I have ever had with a service center. I will never own another Jeep because of Neuwirth Service. More