Hendrick Honda Hickory
Hickory, NC
Filter Reviews by Keyword
By Type
Showing 920 reviews
Mark Buchanan was the best! He worked very hard and fast to make sure everything was perfect with the car I purchased! Would recommend him and this place to anyone looking to bu He worked very hard and fast to make sure everything was perfect with the car I purchased! Would recommend him and this place to anyone looking to buy a car. Even finance guy was extremely nice and thorough to explain every little detail! Was awesome experience all the way around! More
We were treated so kindly and professionally by this group. Mark Buchanon, Ben Munday and Zach Cannon all assisted us. What a wonderful experience! These guys are all excellent, fair, honest, kind and group. Mark Buchanon, Ben Munday and Zach Cannon all assisted us. What a wonderful experience! These guys are all excellent, fair, honest, kind and respectful. It could not have been a better experience!! Ona scale of 1-10 they are 10++++++ More
First of all this is for the service department not the dealership and I’m only giving this one star because there wasn’t an option for 0. Do NOT let this dealership talk you into one of their maintenance dealership and I’m only giving this one star because there wasn’t an option for 0. Do NOT let this dealership talk you into one of their maintenance packages. I just spent an hour and a half waiting for an oil change!! That is 5 times longer than I have ever waited on an oil change before. And let me just say I had made and appointment, this was due to me just showing up at a busy time. They are supposed to wash your car too. But apparently that isn’t open today?!? What?? I guess I should be happy about that, probably would have taken 30 more minutes for that. I also have the clear coat coming off on one of my wheels which I was told they would fix under this package I purchased and now that isn’t true?!? When they finally brought my car around it took another 10 minutes before someone came to check me out - after they knew I was in a hurry!! More
We have always owned Chevrolet . We decided it was time to go to Honda. We knew going in we needed to find Mark Buchanan. We know he will be honest with us and take care of us . We decided it was time to go to Honda. We knew going in we needed to find Mark Buchanan. We know he will be honest with us and take care of us . I would not go anywhere else Ben was awesome in finance as well. More
Salesman Mark Buchanan made our car buying experience so easy. He was very knowledgeable and helpful without putting any pressure on us to purchase. Also have to say Nathan Harris in the Finance Department easy. He was very knowledgeable and helpful without putting any pressure on us to purchase. Also have to say Nathan Harris in the Finance Department was great as well. Would definitely recommend Mark, Nathan and this dealership. More