Hendrick Honda Hickory

Service Department We had some issues with the tires we purchased. Michael Heckelman in the service department took care of the problem. He was very professional and car We had some issues with the tires we purchased. Michael Heckelman in the service department took care of the problem. He was very professional and caring.. Thank You Micheal for taking care of your customers. More

Hendrick Honda gets my 5 Stars Hector Lopez handled coordination of the appointment and repair of my Ridgeline. He was pleasant and professional. I was able to get the appointment Hector Lopez handled coordination of the appointment and repair of my Ridgeline. He was pleasant and professional. I was able to get the appointment time of my choice, and again when I had to reschedule. The work was done quickly and well. I will continue to use Hendricks Honda as my service provider, and heartily recommend them. More

Always on time They have always treated us fair, I like to be treated. Not pushy, and always very up to date about the car and what needs to be done. If I have a i They have always treated us fair, I like to be treated. Not pushy, and always very up to date about the car and what needs to be done. If I have a issue they take care of it. Thanks More

Excellent service from Service Adviser & Knowledgeable Tech I took my Honda Accord in for an oil change and it's annual inspection. Talked to Wes Boyles, my service adviser, and was asking if I should have the I took my Honda Accord in for an oil change and it's annual inspection. Talked to Wes Boyles, my service adviser, and was asking if I should have the more extensive service done but I was heading to the mountains of Virginia that day, I waited in the very comfortable waiting area (every amenity you could think of - except TV a bit too loud for most people) -the young lady who continually came by to check on everyone deserves kudos too! - She was very outgoing, pleasant and eager to help if she could The tech wound up finding major issues w/my brakes and 2 tires (I had a feeling about the brakes)- and ended up having more service than anticipated.. Wes was great at keeping me informed - explaining everything and WHY - and letting me know that it should be done BEFORE the trip - not after. Turns out - I wasn't supposed to go on that trip - my ears had been hurting - went to the doctor (thx to Honda's shuttle svc) and was grounded from driving for several days (vertigo). Thanks to Wes for convincing me to stay and have the service - (**w/family you have to have an excuse not to visit). Wes is super friendly, extremely patient (I tested it (his patience) - so I know)!, and very thorough and fair. Very happy with my experience and have referred several people to ask for Wes when they're due for service. THANKS, HONDA -- (plus, now I want a new Accord - finally got a courtesy car and really loved it!) *Honda might want to add a few more to their fleet - they did seem to be very under-stocked in that category - that was my one frustration - went 3 days w/out a car until I finally asked enough (I guess). It really is a great way to show off the newer versions. Karen Leach - Hickory / Service Rep: Wes Boyles More

Great experience! What a great experience! You can tell they take pride in what they do. Jerome Brooks and Joey Lankford both helped me in sales. I received a very gen What a great experience! You can tell they take pride in what they do. Jerome Brooks and Joey Lankford both helped me in sales. I received a very generous offer for my trade and a very competitive price for my new CRV. They even offered financing arrangements that were better than what I had prearranged. Patrick Greene, the Finance Manager, explained the Hendrick Autoguard suite of options in a clear and concise manner. I never felt pressured and chose some options I had never opted for at any other dealership. I am looking forward to servicing my CRV at Hendrick Honda Hickory. More

Purchase of 2013 Honda EXL Sedan We went online to select the model of car we wanted to view...Jonathan Benfield made our dream come true. He was courteous, knowledgeable and efficien We went online to select the model of car we wanted to view...Jonathan Benfield made our dream come true. He was courteous, knowledgeable and efficient. A great shopping experience made less painful than past car shopping at other places. Patrick Greene was efficient in assisting with all the financial preparation and explained things clearly and in detail so we knew exactly what was taking place. We would highly recommend a trip to Hickory to shop for your next car. We certainly would make that trip. It was well worth the hour and half drive from Winston-Salem. Eddie Carter and Diane Hicks engaged to marry in June, 2016. More

Happy Honda Owner I am pleased to be a happy Honda owner. The folks at Hickory Honda are friendly, personable, and always eager to help ~ both before and after the sal I am pleased to be a happy Honda owner. The folks at Hickory Honda are friendly, personable, and always eager to help ~ both before and after the sale! The service department is sooooooooooooo good! Wes Boyles is my personal rep and he is truly amazing! I could not be happier! More

Excellent in every transaction!! We have two Hondas, 2005 Accord and 2007 CRV. Bought both new and only trust services at Honda Hickory and especially under the watchful eye of Darre We have two Hondas, 2005 Accord and 2007 CRV. Bought both new and only trust services at Honda Hickory and especially under the watchful eye of Darrell Watson. How much do we trust them. We drive 260 miles to get our car serviced there!. We live in Kinston NC (Eastern NC) and drive to Hickory to have our services performed there tried other Honda dealerships but found they did not measure up to the service I have come to expect out of a service department. I can trust Darrell Watson to tell me the truth on what we need to have done, he is respectful, courteous,honest,knowledgeable. Both of our cars have around 200,000 miles without any major problems, think that is a demonstration of what excellent service of a good product can mean.. Thank you Darrell Watson for making the task of servicing our cars hassle free, and as pleasant as servicing a car could be! More

Great customer service Wes Boyles was courteous, friendly and very attentive to my need. Didn't have to wait too long which was a plus. Thanks so much!!! Wes Boyles was courteous, friendly and very attentive to my need. Didn't have to wait too long which was a plus. Thanks so much!!! More

I highly recommend Hendrick Honda for you service needs. I have been very happy with the professional and timely service at Hendrick Honda. The staff are friendly and helpful, especially Steven Gouge in the I have been very happy with the professional and timely service at Hendrick Honda. The staff are friendly and helpful, especially Steven Gouge in the service department. More