Hendrick Honda Hickory

Bluetooth I was receiving complaints that they heard static when they spoke to me in my car's Bluetooth. I brought the car in & had it inspected. They found a I was receiving complaints that they heard static when they spoke to me in my car's Bluetooth. I brought the car in & had it inspected. They found a defective mike & had to order the part. It was in the following day & they were able to solve my problem. The person I dealt with, Steve Gouge was professional, polite & friendly. It was a pleasure dealing with him. More

professional and friendly staff in service dept. because of service experiences, I will probably return to this dealership for my next purchase of a vehicle as well as my service. I've spoken/dealt w because of service experiences, I will probably return to this dealership for my next purchase of a vehicle as well as my service. I've spoken/dealt with Shawn Millsaps a couple of times and each time I have been treated cordially and professionally. A couple of years ago one of the dealership's service tech's saw me pulled to curb in front of dealership with flat tire and came out to assist with changing tire. Only pay he would take was a thank you. Ever see that helpful attitude at another service department? More

Great Experience We are from Charlotte, and have been to many dealerships in and around Charlotte for the purchase of new Accord, and finally bought yesterday from Hic We are from Charlotte, and have been to many dealerships in and around Charlotte for the purchase of new Accord, and finally bought yesterday from Hickory Hendrick Honda. The experience was fantastic, Joey Lankford was very helpful through out the process. By time, we arrived at the dealership, he had the vehicle cleaned and ready for pickup. We had an initial conversation with Joey and his Manager before visiting the dealership, and they delivered everything that was promised. In addition to that, they were very helpful during the financing the car. All the process was very quick, and we were never under pressure during the sale and the entire process. They even agreed to deliver the car to Charlotte. I would definitely recommend checking this dealership, before you make a decision for the purchase of a Honda in and around Charlotte. More

Great! He gave no pressure during the sale. He was courteous and very helpful. But most of all he was knowledgeable. Because of him, it was a pleasure doing He gave no pressure during the sale. He was courteous and very helpful. But most of all he was knowledgeable. Because of him, it was a pleasure doing business with Hendrick Honda of Hickory........... Wayne & Betty Sammons More

Service Visit Steven Gouge I have purchased four Honda's, all from Rick Hendricks Honda, two from Concord and two from Hickory. I have never had a moments inconvenience or hassl I have purchased four Honda's, all from Rick Hendricks Honda, two from Concord and two from Hickory. I have never had a moments inconvenience or hassle from either of the two dealerships. Service has always been impeccable and the staff extremely friendly and courteous. I especially like dealing with Steven Gouge in Hickory's service department. He is a winner...super nice, super knowledgeable and always has a courtesy car and driver to take you to where ever while your vehicle is being serviced...excellent every time I have been in there ... More

Great Service in Time of Need away from Home Hector Lopez provided outstanding service. I live in VA and work in NC. I was treated with kindness and importance & made to feel appreciated. Fanta Hector Lopez provided outstanding service. I live in VA and work in NC. I was treated with kindness and importance & made to feel appreciated. Fantastic More

Fast and always Nice The service department at Hendrick Honda of Hickory is always fast and nice. Wes Boyles was my advisor and took great care of me and my Crosstour. H The service department at Hendrick Honda of Hickory is always fast and nice. Wes Boyles was my advisor and took great care of me and my Crosstour. He did let me know that the 60k checkup would take about two hours and wanted to know if they could take me somewhere. I decided to wait and enjoy the grear popcorn and catch up on some reading. The young lady at the service center made sure we had what we would need. Lest than two hours I was on my way. Wes made sure I understood what they had did and let me know if I had any question to give him a call. Wes Boyles is one of the reason I keep going back. Thanks, Gary T More

Best buying experience Hands down best experience I've ever had at a dealership. Connor and Patrick were great helping me and answering all the questions I had. They made th Hands down best experience I've ever had at a dealership. Connor and Patrick were great helping me and answering all the questions I had. They made the process quick and easy, while being knowledgeable of what I wanted. You will not be disappointed at Honda if Hickory. More

Service Andrew Lusk made time to take care of my car even though it was last minute. Very pleased with my detail job. Car was clean and ready to go when I got Andrew Lusk made time to take care of my car even though it was last minute. Very pleased with my detail job. Car was clean and ready to go when I got off. Great service at Honda!! More

The best of the best! I have been with this dealer for more than 1 year now and every time I have some concern about my car, they all, and I mean all the employees have bee I have been with this dealer for more than 1 year now and every time I have some concern about my car, they all, and I mean all the employees have been excellent! They are all outstanding. From making an appointment, to check on any little detail, to explain any concern you have, they work quick and care about the quality of their job. I would recommend this dealership to anyone who needs a car. The service, the way they deal with you and all the little details are exceptional on this dealer. Not to mention their sellers are very professional and very well trained. In just one word, outstanding! More