Hendrick Honda Hickory

Pleasure doing business with I had a chat early in the morning of Oct. 9 2015 when I found a 2013 Honda CR-V on line. After contacting the dealership, Andy Courtney called me bac I had a chat early in the morning of Oct. 9 2015 when I found a 2013 Honda CR-V on line. After contacting the dealership, Andy Courtney called me back and worked with me on setting up a time to drive it. Since we were about 2 and 1/2 hours away we wanted to make sure it was there. He assured me the car would be there until we got there. Man of his word...... made us feel very welcome and even gave us the vehicle to drive around for a while. We made a trade and Patrick Greene, Financial Manager, was also very good to us. Walked us through the whole deal and when we left we were very impressed with the way we were treated and still are. We didn't have to do a thing but drive the vehicle home and turn in the old tag. We are so glad we went there and the way we were served by the people we got. Thanks for everything! More

great service every time! Know that can take any of our cars there for service and will be well taken care of always informed on what needs to be addressed whether needs done n Know that can take any of our cars there for service and will be well taken care of always informed on what needs to be addressed whether needs done now or later! Michael heckleman. Is very attentive to our needs no better shop techs than Laun and Scott. Oh yeah Robbie Allison excellent concierge!!! More

Excellent Service I purchased my Honda Pilot in July, 2007 and Hendrick Honda Hickory is the only service center that I will take my Pilot to for maintenance. By foll I purchased my Honda Pilot in July, 2007 and Hendrick Honda Hickory is the only service center that I will take my Pilot to for maintenance. By following the recommended maintenance schedules, my Pilot has been problem-free. This has been the most reliable and problem-free vehicle I have ever owned. Any work performed on my vehicle is completed correctly; I never had to return for any adjustments. While waiting for my vehicle throughout the years, I found that people from surrounding towns (100+ miles away) will bring their vehicle to Hendrick Honda Hickory because of the people and the excellent service provided by this dealership. When I am in the market for a new vehicle, I will purchase from Hendrick Honda. More

Great Service! Steven Gouge has helped me many times and has always handled every situation with professionalism and courtesy. I have also had other great experiance Steven Gouge has helped me many times and has always handled every situation with professionalism and courtesy. I have also had other great experiances with other employees and have always been treated fairly. I have purchased 3 vehicles from this dealership and would highly recommend them. More

Excellent Service Steven Googe was most helpful by taking my vehicle on a short notice. His attitude and professional demeanor make it most helpful when working on a Steven Googe was most helpful by taking my vehicle on a short notice. His attitude and professional demeanor make it most helpful when working on a busy schedule. We have three vehicles purchased from this agency, and the Service Department and personnel like Steven are a few of the reasons why we continue to have our vehicles serviced there. The service, facilities, and personnel are great. More

Pleasant, knowledgeable, and efficient sales staff Matthew Pennell greeted us immediately, and started providing useful information without asking more questions than necessary. He responded knowledge Matthew Pennell greeted us immediately, and started providing useful information without asking more questions than necessary. He responded knowledgeably to all of our questions, pulled cars around for us to see so we wouldn't have to go out in the rain, and offered to let us test drive with and without his assistance. (We did both.) We felt that the experience was about "us" and our needs, not a pushy salesman experience at all. He really worked to give us all the information we needed to make a decision. Jonathan Culp, sales manager, was interested in why we liked the car and sought us out just to be friendly and let us know we were appreciated as customers. Vince McGuire, financial services manager, was extremely knowledgeable, helpful, pleasant, and non-pushy. More

Great service from your service department. Steve Gouge was awesome. He was courteous and go us in and out of the dealership very quickly. The facilities are very clean and everyone was very n Steve Gouge was awesome. He was courteous and go us in and out of the dealership very quickly. The facilities are very clean and everyone was very nice. More

Do you want to be taken care of? Here's the Place Connner is great... He made us feel needed and wanted. He told us he would make us feel good because " I Can Offer More... Come to my family and we wi Connner is great... He made us feel needed and wanted. He told us he would make us feel good because " I Can Offer More... Come to my family and we will take care of you ". WoW is he right. Johnathan just made us feel better. Great work making it so we understood everything going on. Patrick Greene had our finances in check and didn't get upset with all of our questions. "Trust me, we had plenty " We wanted to get something taken care of in the service department and Andrew Lusk got our "Not scheduled" visit taken care of super fast. We just want to thank all of y'all for exceptional service... More

great service Hector Lopez helped us on our services Thursday and did a great job. He kept us informed and was very pleasant to work with The Hickory location has Hector Lopez helped us on our services Thursday and did a great job. He kept us informed and was very pleasant to work with The Hickory location has always given us good service and that is why we go all the way up there. Jane Waugh More

Great service everytime!!!!!! I would recommend this dealership over the one closest to my location. Michael Heckelman was the service advisor who ensured all my needs were met and I would recommend this dealership over the one closest to my location. Michael Heckelman was the service advisor who ensured all my needs were met and notified me of anything that needed attention. More