Hendrick Honda Hickory
Hickory, NC
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Did an internet quote search and Rick & Hickory Honda were the only ones that actually sold the car at the price they quoted instead of adding on extras when trying to close the deal. And then they deli were the only ones that actually sold the car at the price they quoted instead of adding on extras when trying to close the deal. And then they delivered it to me, never stepped foot in the dealership. More
My Daughter and myself went there and was put with patrick and he took us to Grace's office where she lectured us on too much equity in the car. It was an awful experience and they dwelled on the nega patrick and he took us to Grace's office where she lectured us on too much equity in the car. It was an awful experience and they dwelled on the negatives and didn't see the postitives looking right at them. We got 7.5 percent financing through the credit union which was on the credit report later that day. She said she had 30+ years in the business! Our sales manager that same day had 7 years experience and saw the positive looking at him on the credit report. It was the worse experience I ever had at a car lot in front of my daughter. The problem with them was they never tried an alternative and was too much worried about profits and negative equity. It was awful!! More
After moving to Hickory 4 years ago I saw an advertisement for the Honda Ridgeline. I stopped into Honda Cars of Hickory and met Rick McClure. Before I left Rick had me in a new 2006 Ridgeline advertisement for the Honda Ridgeline. I stopped into Honda Cars of Hickory and met Rick McClure. Before I left Rick had me in a new 2006 Ridgeline. Between the end of model year pricing and the $3500 rebate, I was thrilled with the deal. Since then I have traded up to a 2008 Ridgeline and in November I again traded for a 2009 Ridgeline. In the same time frame my wife purchased a 2007 Accord and in December she traded for a 2010 CRV. Rick has always gone the extra mile to make sure we were in the right car at a price we were happy with. Rick has always found the color cars we wanted even when they were not in their inventory. I have never been in the dealership when Karen in customer relations hasn't found me to say hello. She is always there to make sure you are happy weather your in the sales department or the service department. Stacy in the service department is always quick to greet you and take care of all your service needs. All work and service is always done in a timely manor and the car wash is appreciated. After 5 cars from this dealership, my only regret is that they don't sell and service the Honda jetski. I had to go to Pineville to buy that. Thank you Honda Cars of Hickory for being an outstanding dealership. More
mark buchanan saleperson at honda cars of hickory made my experience in purchasing a new honda civic a very pleasant experience he was very helpful and friendly he assisted me with the purchase in a timely m experience in purchasing a new honda civic a very pleasant experience he was very helpful and friendly he assisted me with the purchase in a timely manner he kept in contact with me when i spoke to him about the purchase of a new honda hats off to mark! More
My husband and I recently decided to trade in our 2005 Odyssey for an upgraded 2010 model. We checked with one local dealership and got the impression that while we were getting a decent deal, it wasn't Odyssey for an upgraded 2010 model. We checked with one local dealership and got the impression that while we were getting a decent deal, it wasn't the best we could get. A friend mentioned Mike May of Honda Cars of Hickory so we decided to give a call. Mike was so friendly and helpful. He took our info and immediately got it to the sales team. We were put in touch with Mark Buchanan who made sure every aspect of the process was easy on us. All our business was done via telephone and email as we live almost 6 hours from the dealership. Mark's attentiveness to our needs and desires was outstanding. He drove the 6 hour trip to deliver our vehicle in person and pick up our trade. THAT IS CUSTOMER SERVICE! He was also VERY patient and understanding with my 3 year old that was not wanting to wait to finish paperwork. Derrick in Finance was outstanding as well. Being active duty military there were some details to work out with the paperwork. This was not a problem for Derrick. He got right to making sure we were taken care of and the paperwork was done correctly. Every aspect of our car buying with this dealership was made easy and we will be contacting them for our next purchase when my husband returns from deployment. We felt we were in good hands during the entire process. More
Choosing and purchasing a new vehicle is never easy, but dealing with Mark Buchanan at Honda Cars of Hickory made the process enjoyable! I didn't make it easy for Mark either because I knew what I wanted a dealing with Mark Buchanan at Honda Cars of Hickory made the process enjoyable! I didn't make it easy for Mark either because I knew what I wanted and wasn't going to settle for anything else. After a lot of hard work, my perfect Honda Element was located and delivered to me. It's a wonderful car and I enjoyed working with all the guys that I met during my purchase. Even the financing was made more enjoyable because of the humor and personality of Jamie. I would recommend this dealership and all the helpful employees to anyone interested in a new vehicle. More
I had several choices for an automobile and a dealer, but chose Honda Cars Of Hickory because I knew Rick McClure would have my very best interests at heart and provide me with objective, reasoned answers to chose Honda Cars Of Hickory because I knew Rick McClure would have my very best interests at heart and provide me with objective, reasoned answers to help me select the very best automobile for my stated needs. This he did with great interest and expert knowledge. He discussed the pros and cons for my situation for any of the several makes and models I presented to him, and together we decided the Honda CR-V would be the best choice. My decision was validated when the CR-V was named the crossover vehicle of the year!! I would strongly recommend Rick to anyone seeking professional, unbiased information regarding vehicles. Thanks, Rick, and thanks to the incredible team at Honda Cars of Hickory! More
I have purchased 5 cars from Honda cars of Hickory over the years. I am an hour and a half away and still find myself going there for business they are all very friendly and go above and beyond to meet you the years. I am an hour and a half away and still find myself going there for business they are all very friendly and go above and beyond to meet your needs!!Mel Tuttle has been my favorite salesman he handles my picky ways very well. Grace in the finace dept is awesome, very informative and WILL get you the best rates! Thanks so much guys for once again an awesome experience! I love my new Pilot!! More
I received a great deal on an end-of-year model Ridgeline. Service has been speedy and courteous. Free WiFi for while you are getting service is much appreciated! Coffee/Tea area could be improved Ridgeline. Service has been speedy and courteous. Free WiFi for while you are getting service is much appreciated! Coffee/Tea area could be improved but that's no a big deal. Clean and bright service area is a plus and the techs know their stuff. More
Great experience with this dealership. Mark was very straightforward, conscientious, and easy to work with. I was looking for a specific model and color, and they stayed on top of it until it was found. straightforward, conscientious, and easy to work with. I was looking for a specific model and color, and they stayed on top of it until it was found. I would highly recommend Mark and Honda Cars of Hickory! More