Hendrick Honda Pompano Beach

Ran a hard inquiry on my credit without my authorization. If I could give this establishment a negative star I would. I went with my x-wife to help her with the language barrier since she is Brazilian to tur If I could give this establishment a negative star I would. I went with my x-wife to help her with the language barrier since she is Brazilian to turn in her lease and get another. This place is so untrained and unprofessional that the idiots did a hard inquiry on MY credit and I wasn't a co-signer or listed on the lease. I have tried to communicate with Mark Stromberg who assured me he would handle the removal of the hard inquiry and I have all the letters of apology to prove it. He did absolutely nothing. Now Scott Atchinson is the G.M. and I've met with him behind closed doors and he see the error on the part of Hendrick Honda as well. He once again assured me he would get to the bottom of it and resolve it. I reiterated communication between him was critical as this is illegal and I would be seeking recourse. Once again I've heard nothing from him. All This has been going on since April 2019. A hard inquiry when being a real estate investor increases my rate by 1% for 2 years before the inquiry drops off. This mistake of Hendrick has cost me thousands. They are the most unprofessional dealership I know. I've tried to be a gentleman regarding this issue as to not let their pending and future customers hear my complaint in person and in the reviews. I will hold back no more. When you start digging criminally into my pocket you've crossed the line. Be prepared Hendrick Honda! You will be hearing from me on a frequent basis until this is resolved and damages are in order. Garrett Spencer More

Jeremie Luttrell I am a satisfied Hendricks customer since 2011. I had a urgent car issue and showed up today, met Jeremie Luttrell service advisor. He was caring, lis I am a satisfied Hendricks customer since 2011. I had a urgent car issue and showed up today, met Jeremie Luttrell service advisor. He was caring, listened to the issue and resolved it in a very timely manner. Jeremie's communication skills and eagerness to help indicated he is both dedicated to his job and loyal to customers. Thank you for having Jeremie on your Service team. I will schedule him during my next maintenance visit. I appreciate that he will be complimented, commended accordingly. More

The best lease experience EVER As a young woman and recent college graduate I highly recommend Hendrick Honda of Pompano Beach. I went in this past weekend looking to sign my first As a young woman and recent college graduate I highly recommend Hendrick Honda of Pompano Beach. I went in this past weekend looking to sign my first lease. I left with a new Honda Civic and a huge smile. For the first time ever, I had a very real, fun, and even honest experience at a dealership. If you are considering a Honda, you need Adam Gabriel. He is patient, informative, and even puts you at ease. When car shopping I am not sure what else you could ask for, Adam is a car shopping miracle worker. More

Great sales service! I traded in my F150 for a pre owned Jeep Rubicon and I received great sales support from my salesman, Joe Longo. He was knowledgeable about the produc I traded in my F150 for a pre owned Jeep Rubicon and I received great sales support from my salesman, Joe Longo. He was knowledgeable about the product and warranty items and really helped me get out of my lease and into the Jeep that I always wanted. If you are looking for a car go see Joe Longo and Hendrick Honda in Pompano Beach! More

Great experience This was my second experience with Hendrick Honda. Previously I’d purchased a 2013 Honda Accord with John Budree. He saw us through from beginning of This was my second experience with Hendrick Honda. Previously I’d purchased a 2013 Honda Accord with John Budree. He saw us through from beginning of sale to the final purchase with a friendly attitude and great sense of humor. This car provided a safe and dependable way to transport my family for the past few years. John was extremely knowledgeable about all of the features each model of every Honda and his genuine concern with getting me into the right fit for an affordable price is commendable. This weekend I purchased a newer model, a 2017 Honda Accord and the process was fun and exciting. Tony Paterniti assisted us with John’s assistance as well, and they both made the experience quite pleasant. I got a great deal and a newer more updated way to transport my loved ones safely in style! Ronnie helped tremendously with breaking down all the numbers and got me set up with a great warranty, and the rest of the crew joined in to celebrate my special day as well!! One of the speakers was a little wonky and tony got me in for a conveniently timed service visit, with shuttle to the gym while they worked on my car. Joe Santiago in the service department took great care of me. I hope my awesome experience with the team helps others in their decision to visit Hendrick Honda for their new vehicle! This team will not disappoint. More

Purchase of honda odyssey 1.74 trillion rating, besides very, very minor hiccup ! Found exactly what i was looking. Drove 350 miles to make the purchase. Will have the veh 1.74 trillion rating, besides very, very minor hiccup ! Found exactly what i was looking. Drove 350 miles to make the purchase. Will have the vehicle for a very, very long time !! Thanks very much!!! More

Great Experience I recently bought my second pre-owned Hyundai from this Dealer. The one I just purchased needed a new headlight. Their Used Car Manager, Andrew Bell I recently bought my second pre-owned Hyundai from this Dealer. The one I just purchased needed a new headlight. Their Used Car Manager, Andrew Bell, was great. Not only did I get the new headlight but he went the extra mile and helped me with a couple of other things as well. I would definitely recommend them if you are looking for a new or used vehicle. More

Great Advises, super nice salestaff I just switched from Nissan to Honda and seems the right choice. I got a awesome Honda Civic Spot for a fair price. I liked the way sales staff helped I just switched from Nissan to Honda and seems the right choice. I got a awesome Honda Civic Spot for a fair price. I liked the way sales staff helped me with the available options and the pros and cons of eachone. I went to this dealer from Miami and it was totally worth. Thanks guys. More

Awesome experience - 2019 Honda CRV I had an excellent experience dealing with David Fry at Hendrick Honda. David demonstrated superb customer service by getting me the vehicle I wanted. I had an excellent experience dealing with David Fry at Hendrick Honda. David demonstrated superb customer service by getting me the vehicle I wanted. David met my expectations on all levels, was courteous, efficient and a pleasure to do business with. The high level of professionalism and service you provided to me confirm that you have earned my trust and loyalty. Thanks again for all your help during and after my purchase. Mala More

Absolutely excellent experience at the Hendrick Honda. We had absolutely excellent experience at the Hendrick Honda Pompano Beach. Mansur Khawaja and sales team was awesome! Mansur is extremely knowledgea We had absolutely excellent experience at the Hendrick Honda Pompano Beach. Mansur Khawaja and sales team was awesome! Mansur is extremely knowledgeable of all the car models and was very patient during our test drive and with our questions. The dealership's service was excellent through the entire process. We bought a car without all the hassle all in one day at at excellent price! Would definitely return for future car purchases. Thank you so much!!! More