
Hendrick Honda Pompano Beach
Pompano Beach, FL
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1,029 Reviews of Hendrick Honda Pompano Beach
My sales consultant Kashif was very knowledgable and went through all details with me. I was very satisfied with my experience, because I had expected horror shopping story :-). I will definitely recommend t through all details with me. I was very satisfied with my experience, because I had expected horror shopping story :-). I will definitely recommend this dealership and Kashif to my friends. More
I had a good experience with hendrick honda, everyone seemed friendly and willing to help. I also was fortunate enough to work with their best salesman: Preston Williams. He did a fantastic job of guidin seemed friendly and willing to help. I also was fortunate enough to work with their best salesman: Preston Williams. He did a fantastic job of guiding me through the entire process, and unlike most salesmen who only seem to care about money, he was very patient and courteous. I believe that my overall experience at hendrick honda was due in large part to Mr. Williams' professionalism and politeness. I would recommend hendrick honda and insist that anyone who reads this review ask for Mr. Williams by name. More
Elie was very professional and courteous. My boyfriend is very difficult to please when it comes to customer service, and yet Elie managed to answer all his questions, was very informative, and never pushy. very difficult to please when it comes to customer service, and yet Elie managed to answer all his questions, was very informative, and never pushy. More
In November 2013, I was shopping for a new minivan to replace our '00 Dodge Grand Caravan. When my family and I settled on Honda Odyssey, the next piece of work was to get dealer quotes for an out-the-do replace our '00 Dodge Grand Caravan. When my family and I settled on Honda Odyssey, the next piece of work was to get dealer quotes for an out-the-door cost of a 2014 Odyssey. The folks at Hendrick sent me a low out-the-door quote, very low...for a 2013 they had on their lot. I didn't notice that at first until I started comparing dealer quotes more closely, and then I realized the mistake. But that mistake actually worked out -- in the end, I wound up buying a 2013 close-out Odyssey EX-L for about the same price as just an EX in the 2014 line-up. I made two visit to this dealership, the second time to test-drive the 2013 Odyssey EX-L. The salesman I worked with was very nice, though I found it interesting that on my second visit he was trying to steer me to a 2014 model (though he said he got the same commission either way). Since I'd asked for an out-the-door quote, I had a specific dollar amount I expected to pay for the vehicle, including tax, title, other FL fees, and the dealer fee (tag would be new and wasn't quoted). When it came down to the purchase, though, they presented me with $800 of dealer add-on fees for things like tint (on front row side windows), mudflaps, wheel locks, storage liner, pinstriping. I refused to pay; I wanted the out-the-door price, since the other costs weren't previously disclosed (what else does out-the-door mean other than the bottom-line amount you'll pay?). Eventually, they agreed to give me all the dealer-installed stuff except the storage liner for $100. I said if they were willing to include the storage liner, too, I'd give them a 5-star review; they wouldn't do it, so there's that. The other rub occurred when, before I agreed to buy the vehicle, I wanted to know I'd qualify for certain financing terms based on excellent credit. I don't know what happened wrongly, but my salesman met with the finance guy and came back to say I'd qualify for the rate I expected to pay. Later, though, it came to light that the financing I expected wasn't available through Honda for the 2013 models, only 2014. That meant I would pay more for the loan that I'd expected to pay. I was unhappy (angry, actually) this didn't come to light until we were half-way through the purchase process, and I'd already brought my wife down to see the vehicle. The financing issue did get partially resolved when the dealer basically subsidized a portion of the interest rate because I was willing to buy an extended warranty from them, too. That made the financing equal to what I would have gotten with a 2014 model purchase, but not as good as some financing deals offered on other 2013 Honda models. In the end, all the people I worked with were pleasant and professional. Everyone wished the mistake with the financing terms hadn't been made the way it did. But the upside for me is that the 2013 purchase price was very, very good so even though I wasn't getting quite the deal I expected to receive on the financing, the overall selling price was very good and the overall value exchange was favorable for someone who didn't have to have the latest functions found on the 2014 Odyssey. Would I do business with Hendrick Honda again? Yes, but I'd still shop around other nearby Honda dealerships, too. More
I've had my 2013 Civic for a few months now and I had a couple of questions about the car's features. I scheduled an appointment with Elie, the salesman who sold me the car. He was just as amazing as bef a couple of questions about the car's features. I scheduled an appointment with Elie, the salesman who sold me the car. He was just as amazing as before:-) He showed how to sync the texting feature with my phone and answered car maintenance questions. This is my first high tech car and Elie has helped to make adjusting to the features less intimidating. He was patient, friendly, and very helpful. Great customer service! More
This one is my third Honda. I trade my honda fit, by any chance I Do Not recomend the fit to anyone. . I have a list of things that I hated on the fit but I'm not here to talk about the Fit.. I'm here becau chance I Do Not recomend the fit to anyone. . I have a list of things that I hated on the fit but I'm not here to talk about the Fit.. I'm here because finally we made a decision to trade the Fit! Went to Hendrick Pompano yesterday Nov 25 and Carlos Brasil was our sales guy.. he was fantastic and he worked hard to get us the best deal ever. We went from the Fit to the 2014 Pilot and I can't tell you how happy I'm right now. The Pilot is amazing.. first day and we drove to saint Augustine (almost 200 miles) and with an average of 70mph we did 24.6mpg. I'm in love with this car.. Carlos Brasil is the best, he took his time to get us the best car with the best price, he's super friendly and polite.. I'm amazed with what he did.. so yes I recomend Hendrick Honda and Carlos Brasil for sure. More
This was our first honda purchase. We had a great experience with our salesman Anthony Beckner. My husband said it was the first time in his car purchasing history that he was happy with the salesman experience with our salesman Anthony Beckner. My husband said it was the first time in his car purchasing history that he was happy with the salesman and the dealership. Every one was informative and very friendly. We would recommend Anthony Beckner to our friends as well. More
this is the 9th or 10th car we purchase from hendrick honda pompano beach, both new and used. not once have we had any issues with any thing or any one. both the sales people and the maneging team are gr honda pompano beach, both new and used. not once have we had any issues with any thing or any one. both the sales people and the maneging team are great! every time we walk threw the doors, its a great experience. my husband and i would recomend them to everyone. most resently we had the pleasure of dealing with Carlos Brasil-sales person. he was great. More