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Hendrick Honda

Charlotte, NC

4.9
2,854 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 2,854 reviews

December 18, 2022

Courteous informative service advisor. Recommended additional work and told price up front but no pressure. Clean waiting area. Since it was raining gave a car wash code for another day. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service advisor not shown above
Dec 20, 2022 -

Hendrick Honda responded

Mack, thank you so much for sharing such warm praise on behalf of our Service department & waiting room with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

December 18, 2022

They handled the body of repair of my mercedes GLE350 with great craftsmanship and professionalism. Quick turnaround and great communication throughout the process. More

by jtboyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Livingston - 5 stars - Fantastic with updates, communication, getting rental extended, overall quality of worksmanship on repair
Dec 20, 2022 -

Hendrick Honda responded

Wow! Thank you so much for sharing such warm praise on behalf of Jason with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you in again! If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

December 17, 2022

I am always pleased with the outcome when I take my car in for service. The staff is courteous and helpful. The waiting area is clean and comfortable. More

by sistahq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Dec 20, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Glen & our waiting room with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

December 16, 2022

Ben was never too pushy, but provided just the right amount of encouragement! Very happy with the whole experience and my car. Wouldn't go anywhere else! More

by Dana629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Pearson, Ben Lakatos
Dec 19, 2022 -

Hendrick Honda responded

Wow! Dana, you can always rely on Ben to ensure all your needs are met with the best experience you deserve! At Hendrick Honda, providing top tier customer service is at the heart of what we do. Again, thank you for your business, and congratulations on your all-new 2023 Honda Civic! If you ever need anything, please don't hesitate to give us a call! :) | Caroline McLane | Customer Relations | Hendrick Honda|

December 14, 2022

Their sales, service and collision centers are all exceptional. My latest visit was with the service dept. Don Gunn was fantastic. Timely and professional. Big help with a couple of issues that I More

by zoejacknick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Dec 14, 2022 -

zoejacknick responded

Wonderful team!!!

December 13, 2022

I can't enough about the five-star treatment I received from this dealership. My salesman Lorenzo Sanchez is very knowledgeable about the cars and how they operate. He is very personable and polite. I fe More

by JWATTS47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Calman, Sean McLane, Lorenzo Sanchez
Dec 14, 2022 -

Hendrick Honda responded

Wow! Judy, thank you so much for sharing such warm praise on behalf of Lorenzo, Sam, and Sean with us! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We are so happy to hear that you had a 5 star experience with us! Again, thank you for your business, and congratulations on your all-new 2022 Honda Pilot! If you ever need anything, please don't hesitate to give us a call! :) | Caroline McLane | Customer Relations | Hendrick Honda|

December 11, 2022

Once again, Tanner Fisher has proved himself as the best, and only person I will go to when looking to purchase a vehicle. I admit, I tried to go the private purchase/sale route - but when I realized I coul More

by maria_angela_r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher, Joseph Gamati
Dec 14, 2022 -

Hendrick Honda responded

Wow! Maria, you can always rely on Tanner & Joe to ensure all your needs are met with the best experience you deserve! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We really appreciate you taking your time to share with us & look forward to welcoming you in again for a visit just as wonderful! If you ever need anything, please don't hesitate to give us a call! :) | Caroline McLane | Customer Relations | Hendrick Honda|

December 09, 2022

Always polite and helpful. Expedient service and attentive to customer.needs, questions and concerns in past visits. More

by Brandy.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Dec 12, 2022 -

Hendrick Honda responded

Brandy, thank you so much for sharing such warm praise on behalf of Clarissa with us at Hendrick Honda. We are so happy to hear that you had another wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

December 09, 2022

Recently in for oil change service and slow tire leak. Service person said they could not fix Tire because nail was in sidewall but the would sell me a new tire for over $225 installed. Elected to get sec More

by Jgsikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Could not recall
Dec 12, 2022 -

Hendrick Honda responded

Hi there! I'm so sorry to hear about your experience at our dealership. However, I cannot find you in our system, and I was wondering if you visited Hendrick Honda on South Blvd? At you earliest convenience, can you please email me at the following: caroline.mclane@hendrickauto.com Thank you & have a wonderful day! | Caroline McLane | Customer Relations | Hendrick Honda|

December 06, 2022

Professional and kind Service was good We appreciated all recommendations as they were explained very well More

by Katrenagood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Dec 08, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Glen with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

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