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Hendrick Honda

Charlotte, NC

Overview
Reviews
Vehicles
4.9
2,880 Reviews
Call Dealership (833) 745-3580
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8901 South Blvd

Charlotte, NC

28273

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Showing 2,880 reviews

November 14, 2022

This time my oil change took 2 hours. Was told I needed brakes. Had recently purchased brakes at dealership and had someone else install More

by Deborahhatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 17, 2022 -

Hendrick Honda responded

Deborah, we appreciate your valuable feedback regarding your recent visit with us at Hendrick Honda. This isn't the kind of impression we like to leave with our customers. I'm so sorry to hear that your Service took longer than anticipated. Due to staffing issues, this resulted in a longer wait time than usual. I had spoken to my Service director on your behalf, and on the report it shows there were no recommendations made regarding your brakes at your recent visit. We understand how confusion could arise in the transfer of parties & hope this clarifies. Please don't hesitate to reach-out if we can assist you in the future. Thank you & have a wonderful day! |Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 14, 2022

Troy and Sean at Hendrick Honda were both a pleasure to work with on this purchase. No high pressure and they listened to what we were looking for and what we needed out of the sale financially. Would d More

by TG in CLT
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McLane, Troy Rivens
Report | Print
Nov 16, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Troy, and Sean with us! At Hendrick Honda, we believe being transparent with our customers is the best way to fulfill your needs & wants while giving you the best deal! We are so happy to hear that you had a wonderful experience with us. If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 12, 2022

This is a great dealership with a friendly, knowledgeable staff. Working with Raj Popli and Nate Pearson was icing on the cake for my experience! More

by Sbblinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Pearson , Raj Popli
Report | Print
Nov 16, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Rajan, and Nate with us! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We are so happy to hear that you had a wonderful experience with us. If you ever need anything, please don't hesitate to give us a call! :) | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 11, 2022

Andrea always takes exceptional care when I go in for service. She is my preffered representative. Thanks you for your amazing customer service. More

by Greg617hondaguy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya
Report | Print
Nov 16, 2022 -

Hendrick Honda responded

Greg, thank you so much for sharing such warm praise on behalf of Andrea with us! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We are so happy to hear that you had another wonderful experience with us & look forward to welcoming you again in Service! :) | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 11, 2022

Dan Cannon always does a GREAT job providing service to his customers ….his efforts are always appreciated 👍👍 More

by Rich Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Report | Print
Nov 15, 2022 -

Hendrick Honda responded

Rich, thank you so much for sharing such warm praise on behalf of Dan with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us again & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 11, 2022

Prompt, courteous service provided. Good explanation of the findings related to my concerns with my vehicle More

by Lg951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford
Report | Print
Nov 14, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Dennis with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 10, 2022

Glen Barker was wonderful to work with. He kept me informed every step of the way and made the whole process easy and seamless!! More

by Kat
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Report | Print
Nov 14, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Glen with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLa ne | Customer Relations | Hendrick Honda|

Helpful
November 10, 2022

I had a very good experience at Hendrick Honda. I met with Carlos Zarama & Dakota Buckey and they helped reach the exact match for the vehicle as per my budget and requirement. Everything was done More

by Yogesh Yadav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sam, Carlos Zarama, Dakota Buckey
Report | Print
Nov 14, 2022 -

Hendrick Honda responded

Wow! Thank you so much for sharing such warm praise on behalf of Carlos, Dakota, and Sam with us! At Hendrick Honda, our team does everything they can to make the whole car-buying process as efficient, informative, and stress-free as possible. We are so happy to hear that you had a wonderful experience with us! Again, thank you for your business, and congratulations on your brand-new 2022 Honda CR-V! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 10, 2022

I’ve been going to this dealer for 9 years and will continue as long as we are driving. Our sales person, Melissa Evans, went above and beyond for us and we are grateful! More

by AGBreuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Brad Thompson
Report | Print
Nov 16, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Melissa, and Brad with us! At Hendrick Honda, providing top tier customer service is at the heart of what we do. We are so happy to hear that you had another wonderful experience with us. If you ever need anything, please don't hesitate to give us a call! :) | Caroline McLane | Customer Relations | Hendrick Honda|

Helpful
November 08, 2022

Always thoughtful and honest, have had 3 Hondas serviced there and never an issue. They keep my car in excellent shape More

by Jrborre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Report | Print
Nov 14, 2022 -

Hendrick Honda responded

Thank you so much for sharing such warm praise on behalf of Clarissa with us at Hendrick Honda. We are so happy to hear that you had a wonderful experience with us & look forward to welcoming you again in Service! :) If you ever need anything, please don't hesitate to give us a call! | Caroline McLa ne | Customer Relations | Hendrick Honda|

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