Hendrick Honda of Charleston

This Honda dealership went the extra distance to make the deal and did not pull teeth to do it. Excellent sales manager and professional sales team. Much better experience than I am used to. I deal and did not pull teeth to do it. Excellent sales manager and professional sales team. Much better experience than I am used to. I will be a return customer.... If we are still driving cars in 5 years... More

Frank was so helpful and really sold the Odyssey to us. He knew everything about how the car operates and made the sale as pleasant as could be. He did a great job and made us comfortable with the car bef He knew everything about how the car operates and made the sale as pleasant as could be. He did a great job and made us comfortable with the car before we left the showroom. We did not want to switch from the Nissan but he was so convincing about the Honda quality that we changed our minds. More

Very friendly service adviser who showed us our options, presented us with a realistic time line for services & presented us with honest information. Would highly recommend others to use this service garage presented us with a realistic time line for services & presented us with honest information. Would highly recommend others to use this service garage based upon my experience. As a business owner I wish I had more employees like the young man who helped us today! More

Robbie greeted me right away when I drove into the service area. He received and credited my coupon and started the process of the oil change. Chris greeted me very warmly and promptly drove the car b service area. He received and credited my coupon and started the process of the oil change. Chris greeted me very warmly and promptly drove the car back to begin the oil change. They also performed an easily readable vehicle inspection. Because of the coupon, the price including tax was only $17.34 which is less than Jiffy Lube. I think everything was completed and I was back on the road in less than 30 minutes. More

I am always pleased with the service I receive at Hendrick Honda of Charleston. I have worked with Greg Engert on numerous visits and he is very knowledgable and pleasant to work with.He explains thi Hendrick Honda of Charleston. I have worked with Greg Engert on numerous visits and he is very knowledgable and pleasant to work with.He explains things very well. The waitng area is comfortable. The whole staff is friendly. The shuttle service is also a very nice thing to offer I have needed a ride to work a couple times. Overall the service was excellent. Susan Bryant More

Never had another dealership work as hard as this one to get me into a new car. I wish to thank these guys very much. The guys who helped me were very motivated to help me and to not just sell a new car but get me into a new car. I wish to thank these guys very much. The guys who helped me were very motivated to help me and to not just sell a new car but to build a relationship with the customer. I appreciate this old school form of business, because it is the same principles I bring to table at my job. More

Went in for oil change. This and tire rotation was completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me a trip. Gregs time to complete work was close. Since your coffee is good I didn't mind the wait. Reading material is average. However when I had service at Coggins in Jacksonville Fl. they provided donuts, rolls & fruit. Just a suggestion! ( extra points) More

Con artists - make sure you pay attention, they are swindlers and fast talkers. If you agree on a price make sure you double check the interest rate and if you agree on a interest rate make sure they d swindlers and fast talkers. If you agree on a price make sure you double check the interest rate and if you agree on a interest rate make sure they don't change the years on the loan. If you think everything is legit - make sure they don't go in the other room and come back and try to rush you out with different paperwork then you agreed on - they are probably about to con you like they did me. More

Honda goes above and beyond the call of duty when it comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimen comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimentary bottled water, flavored coffee and tea are offered. There must have been 15 cars being worked on at the same time and the wait time is much less than other repair shops I've been to in the past. I watched out the service door from time to time yesterday and there was always a man working on my van. Thank you! More

Brian Mullinax was great to work with while I was looking for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me whe for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me when I take my Honda to have it serviced at Hendrick Honda of Charleston. More