Hendrick Kia of Concord

Make an appointment with a piece of cake. Ethan Briggs, the service manager that I dealt with was fantastic. Did everything right answered all my questions. Everybody there is very knowledgea Ethan Briggs, the service manager that I dealt with was fantastic. Did everything right answered all my questions. Everybody there is very knowledgeable very friendly crew. Always make my appointment for Saturday morning at 7 AM and they get me out very quickly which then leaves me the whole day to do what I gotta do. Highly recommend Hendrick Kia dealership any of them my daughter just bought a Toyota me personally I want to get myself a little pick up truck so I will be back. More

On vacation in Charlotte area and driving on the highway and have a bizarre incident where our rear passenger window shattered. Took the car to the nearest kia dealership to get taken care of. Big thanks go and have a bizarre incident where our rear passenger window shattered. Took the car to the nearest kia dealership to get taken care of. Big thanks go to Kia Hendrick Service especially Ethan Briggs and Josh Spruill for taking good care of us - just like we were regular customers of theirs even when they were booked with scheduled appointments. Brought it in on a Tuesday and was ready by Thursday evening. Assessed, parts ordered and overnighted and fixed all with regular updates. No nonsense. Straight-forward super polite and easy to deal with. Highly recommend. Thank you again for getting us back on the road. More

Christopher Heartley made the process a wonderful experience. He was very helpful and informative without being pushy. The process was quick and efficient. Management was a huge help as well and made experience. He was very helpful and informative without being pushy. The process was quick and efficient. Management was a huge help as well and made the process smooth. I highly recommend working with this wonderful group! More

I went in for an oil change and was greeted by Ethan Briggs Kia’s service advisor he was friendly answered all my questions kept me updated on the progress of my car. I would recommend asking for Ethan Briggs Kia’s service advisor he was friendly answered all my questions kept me updated on the progress of my car. I would recommend asking for Ethan he will take good care of you. More

Excellent service as always! I wouldn’t take my car anywhere else! Josh Spruill was so helpful and knowledgeable! Thank you Hendrick Kia I wouldn’t take my car anywhere else! Josh Spruill was so helpful and knowledgeable! Thank you Hendrick Kia More

I had a very positive experience with Alondra Acosta and the team at South Charlotte Hyundai. Alondra clearly explained all the recommendations for my vehicle in a way that was easy to understand, and she s the team at South Charlotte Hyundai. Alondra clearly explained all the recommendations for my vehicle in a way that was easy to understand, and she shared her knowledge with confidence and care. As someone who is still learning about my car, I really appreciated the time she took to walk me through everything. I’m grateful to have been her customer and felt well taken care of throughout the visit. More

I made an afternoon appointment and had to wait for it today. They said about an hour to an Hour 15 "usually". (2:15 appointment) Got there early, did the usual paperwork and they got started around 2: today. They said about an hour to an Hour 15 "usually". (2:15 appointment) Got there early, did the usual paperwork and they got started around 2:10. It was just an 8K service but still the car was done just before 3pm. Brandan Owens was a very nice guy. I saw they had an oil change discount and something off on tire rotation, both of which were called for at this service. Brandan found the best discounts he could and I was pleasantly surprised. Great Deal. He represented the dealership extremely well. Polite, personable, down to earth. Not what I have come to expect based on other dealer experience. I spoke to the parts department with some questions on a part. They were nice guys too, and very helpful with what I needed to know. The good experience was much appreciated. Thanks. More

Excellent service. Addressed the core of the issue and resolved without any issues. Shout out to Brandon. Addressed the core of the issue and resolved without any issues. Shout out to Brandon. More