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Hendrick Kia of Concord

Concord, NC

4.8
383 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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383 Reviews of Hendrick Kia of Concord

December 09, 2025

great service. I was able to uber home for free and once completed I was notified. More

by bartlettclarissa
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
December 08, 2025

I have great trust in Brandon I never doubt he is truthful about my repair needs. Of all the autos I’ve owned this dealership will always be my choice. Waiting area is comfortable and clean. More

by jckoster404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowman
December 05, 2025

Josh Spruill ensured all repairs were done and discovered that my vehicle was still under warranty which covered the majority of the cost of repairs. More

by timora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Spruill
Dec 08, 2025 -

Hendrick Kia of Concord responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 04, 2025

Reese was friendly and efficient! He even took me in one hour earlier than my appointment scheduled. Happy Camper over here thx! More

by Zen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese
Dec 08, 2025 -

Hendrick Kia of Concord responded

Zen, we are so pleased you enjoyed your visit to Hendrick Kia of Concord! Thank you so much again for your feedback! We hope you have a great day!

December 02, 2025

Brandon in the service department thank you for making my appointment for routine maintenance a pleasant experience. All dealerships need friendly and genuinely kind people like you and the entire team He More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
Dec 03, 2025 -

Hendrick Kia of Concord responded

Rob, we're happy to hear you had such a positive experience with our team! We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

December 02, 2025

Zay was completely upfront and transparent from the moment I walked in — no games, no hidden fees, just straight talk about numbers and options that made the whole process stress-free. He worked with m More

by Thor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zavier Parris
Dec 03, 2025 -

Hendrick Kia of Concord responded

Thor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Concord. Thank you for taking the time to share such positive feedback about your recent experience with Zay! Congratulations on your new vehicle.

December 01, 2025

I was very impressed with their service. First time I got video of the servicing in real time so I could see what was happening. Very professional and skilled, great customer service all a More

by bs.hage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names, sorry.
Dec 03, 2025 -

Hendrick Kia of Concord responded

xx Hage, we are so happy to read such a great review about Hendrick KIA Concord! We'll be sure to pass along these generous comments to our Service Team. Thank you again for your business. We look forward to your next visit!

December 01, 2025

Honestly the lack of communication was very frustrating. I never once spoke to my original service advisor and had to call and leave messages trying to figure out what was going on with my car. Then finally More

by emily8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
Dec 03, 2025 -

Hendrick Kia of Concord responded

Emily, we appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to our Service Manager, Mike Guerriero at 704-456-3251. We look forward to hearing from you soon.

November 28, 2025

great service, good price, great service, good price, great service, good price, great service, good price, More

by db260028655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Nov 29, 2025 -

Hendrick Kia of Concord responded

We are very happy to have provided you with such a positive experience!

November 27, 2025

This place has been great to me in every experience I've had with the and has went above and beyond on multiple occasions. More

by Deville141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon owens
Nov 29, 2025 -

Hendrick Kia of Concord responded

Deville141, thank you for your kind words and this wonderful review!

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