Hendrick Kia of Concord
Concord, NC
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517 Reviews of Hendrick Kia of Concord
Ethan Briggs always does an awesome job in the service department. He is thorough, patient and very helpful! He gives me realistic timelines and keeps me up to date about my cars service. He is VERY knowl department. He is thorough, patient and very helpful! He gives me realistic timelines and keeps me up to date about my cars service. He is VERY knowledgable and I appreciate him. More
Friendly and knowledgeable staff. Affordable top quality service. I won't take my vehicle anywhere else. I tell everyone I know to visit if they want the best service all around. Affordable top quality service. I won't take my vehicle anywhere else. I tell everyone I know to visit if they want the best service all around. More
Ethan Briggs is an excellent service advisor. He was very knowledgeable and informed me on important information about my car service. Thank you Ethan. He was very knowledgeable and informed me on important information about my car service. Thank you Ethan. More
I had to reschedule my appointment and that was handled quickly and efficiently. The service appointment details were explained by Josh. When my car was finished, Josh told me what was found and what serv quickly and efficiently. The service appointment details were explained by Josh. When my car was finished, Josh told me what was found and what services that may be expected in the future. The whole experience was thorough and stress free. My lease will be coming to an end next year and John Moore talked to me about what to expect and my options going forward. John was great to talk to and he covered everything i needed. More
Frankie the salesman was a pleasure to work with, however the finance team was not enjoyable at all. After being at the dealership for over 5 hours with three young children, I had gotten all of the financin the finance team was not enjoyable at all. After being at the dealership for over 5 hours with three young children, I had gotten all of the financing settled. It was at that time to sign the documents that I was withheld information frankly because I financed through the state employees credit union. We were so excited to buy our very first New car and get all the cool stuff like maintenance programs and extended warranty’s. I feel like if I had used their financing, they would be all over the place trying to get me packages but due to bringing my own financing they withheld all that information from me. I would have figured out a way at to have all the extras that were available added because we were so excited to buy the new car we wanted all of that stuff. More
We had an awesome experience at Hendrick Kia. We had an appointment to replace key fobs. Everyone was friendly and helpful with our service needs. We had an appointment to replace key fobs. Everyone was friendly and helpful with our service needs. More




