Hendrick Kia of Concord

Brandon in the service department thank you for making my appointment for routine maintenance a pleasant experience. All dealerships need friendly and genuinely kind people like you and the entire team He my appointment for routine maintenance a pleasant experience. All dealerships need friendly and genuinely kind people like you and the entire team Hendrick Kia ...... thanks again my friend More

Zay was completely upfront and transparent from the moment I walked in — no games, no hidden fees, just straight talk about numbers and options that made the whole process stress-free. He worked with m moment I walked in — no games, no hidden fees, just straight talk about numbers and options that made the whole process stress-free. He worked with me to get a deal I was genuinely happy with, stayed patient through all my questions, and made the buying process feel easy instead of exhausting-hands down the best car-buying experience I've ever had! More

I was very impressed with their service. First time I got video of the servicing in real time so I could see what was happening. Very professional and skilled, great customer service all a First time I got video of the servicing in real time so I could see what was happening. Very professional and skilled, great customer service all around. I hope their sister dealership in central New York where I used to live gave me a good review as well - they always did a fine job as well, and no issues. I wasn't sure if this Dealership was a bit annoyed with me at certain points, however, and since it's my first time there, it's why I wonder if the prior Dealership may have made unflattering remarks for some unknown reason - though I have no idea why they would. Anyway, great job all around. More

Honestly the lack of communication was very frustrating. I never once spoke to my original service advisor and had to call and leave messages trying to figure out what was going on with my car. Then finally I never once spoke to my original service advisor and had to call and leave messages trying to figure out what was going on with my car. Then finally call again 2 days later to see if it was going to be ready. It was very frustrating. More

great service, good price, great service, good price, great service, good price, great service, good price, great service, good price, great service, good price, More

This place has been great to me in every experience I've had with the and has went above and beyond on multiple occasions. had with the and has went above and beyond on multiple occasions. More

As soon as I pulled up to the dealership, I was greeted by Reece!! He made everything go by so easy & smooth! I was maybe there for 35 to 40 minutes. Had the car back out within no time!! He was super frie by Reece!! He made everything go by so easy & smooth! I was maybe there for 35 to 40 minutes. Had the car back out within no time!! He was super friendly & super helpful!! More

Great service and got the price down to what we could afford. Thank you very much. afford. Thank you very much. More