Hendrick Kia of Concord

Hunter Drye was fantastic very informative and knowledgeable about the vehicle and truly made the purchase a seamless experience. knowledgeable about the vehicle and truly made the purchase a seamless experience. More

Happy with my purchase of our EV9. Trade in process went well also. Sales were fairly transparent with the pricing and incentives. Process time was about what I have experienced before Trade in process went well also. Sales were fairly transparent with the pricing and incentives. Process time was about what I have experienced before with purchasing a new vehicle. More

Communication and servive was great. Brandon Owens, my sevice rep was excellent! He helped me a lot and was there for me when I had questions. The only problem I had was a lack of invent Brandon Owens, my sevice rep was excellent! He helped me a lot and was there for me when I had questions. The only problem I had was a lack of inventory for the part I needed. It took over 1 week to recieve an O2 sensor for my 2007 Sportage. They advised me that there was only 1 of those parts in Kia's entire US inventory system. It didnt make sense and caused me to be without my vehicle for over 1 week. More

The work was done correctly, and all the work was explained before time . The work was done on time, and the next visit what work may be required. explained before time . The work was done on time, and the next visit what work may be required. More

Was able to make an appointment quickly. Service department was amazing in addressing all my questions and concerns. Service department was amazing in addressing all my questions and concerns. More

Alondra was very professional and courteous and the wait time estimate was right on time. time estimate was right on time. More

Ethan Briggs was very professional and helpful, nice young man and enjoyed working with him young man and enjoyed working with him More

Overall a great experience from start to finish. our service provider Josh was great! explained everything in detail and got us out in a timely fashion. our service provider Josh was great! explained everything in detail and got us out in a timely fashion. More

Just excellent! Professional, honest, and thorough. Josh DeSanta is an excellent service representative. Knows the job, and the explains in detail what work is need Professional, honest, and thorough. Josh DeSanta is an excellent service representative. Knows the job, and the explains in detail what work is needed. More

I am very pleased with the dealership. Ethan Briggs was extremely helpful. He explained to me what was going to be done to my vehicle. Ethan Briggs was extremely helpful. He explained to me what was going to be done to my vehicle. More