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Hendrick Kia of Concord

Concord, NC

4.9
525 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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525 Reviews of Hendrick Kia of Concord

October 20, 2026

Just excellent! Professional, honest, and thorough. Josh DeSanta is an excellent service representative. Knows the job, and the explains in detail what work is need More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Desanta
Oct 22, 2026 -

Hendrick Kia of Concord responded

Fred, we are so happy to read such a great review about Hendrick KIA of Concord! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 19, 2026

I am very pleased with the dealership. Ethan Briggs was extremely helpful. He explained to me what was going to be done to my vehicle. More

by dianaparkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 21, 2026 -

Hendrick Kia of Concord responded

Diana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick KIA of Concord. Thank you so much again for your feedback! We hope you have a great day!

October 15, 2026

Frankie Foy was phenomenal! The car inventory was excellent and the overall experience was a pleasure. More

by tinalou53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Foy
Oct 17, 2026 -

Hendrick Kia of Concord responded

Tinalou53, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick KIA of Concord. We do hope we can be of assistance in the future. Take care!

October 15, 2026

Brandon Owen's and Ethan Briggs, along with the Technicians have done a great job in assisting with keeping my car on the road. More

by sswhite24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owen's and Ethan Briggs
Oct 17, 2026 -

Hendrick Kia of Concord responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 13, 2026

I really appreciate this service center for handling two issues that have come up with my 10+ year old Kia Soul this summer. Service has been as quick as can be expected, and my car's needs have always been More

by brianadhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs, Alan
Oct 16, 2026 -

Hendrick Kia of Concord responded

Brianadhicks, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 12, 2026

Excellent assistance from Josh Cresanta (advisor) and John (repair tech) in coordinating a ride in auto, while I drove, to eval a cold engine issue. More

by gcroley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cresanta & John (repair tech)
Oct 14, 2026 -

Hendrick Kia of Concord responded

Gcroley3, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick KIA of Concord. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 12, 2026

Dealership was prompt and got things going. Got testing done and got warranty taken care of. Josh Spruill was on top of his game. More

by billyboy5129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh spruill
Oct 14, 2026 -

Hendrick Kia of Concord responded

Hi Billyboy5129! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2026

Ethan Briggs displays great customer service skills and had me in and out for my car service. More

by nward825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Oct 14, 2026 -

Hendrick Kia of Concord responded

Nward825, we're happy you found our staff to be so supportive during your experience here at Hendrick KIA of Concord.

October 06, 2026

Ethan Briggs always does an awesome job in the service department. He is thorough, patient and very helpful! He gives me realistic timelines and keeps me up to date about my cars service. He is VERY knowl More

by Ruthjames94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 08, 2026 -

Hendrick Kia of Concord responded

Ruthjames94, we are so happy to read such a great review about Hendrick KIA of Concord! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 06, 2026

Hendrick Kia of Concord I recommend, Ethan did a really great job communicating any issues found with my Kia. More

by singletary_siesha
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 08, 2026 -

Hendrick Kia of Concord responded

Singletary_siesha, we're happy you found our staff to be so supportive during your experience here at Hendrick KIA of Concord.

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