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Hendrick Kia of Concord
Concord, NC
430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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430 Reviews of Hendrick Kia of Concord
March 19, 2026
Where do I even start? ! The energy here is absolutely unmatched—in the best way possible. From the moment I got the call from Adrienne, I knew I was in good hands. She was ! The energy here is absolutely unmatched—in the best way possible. From the moment I got the call from Adrienne, I knew I was in good hands. She was incredibly helpful, walked me through the next steps, and even made sure the car was held for me until I could make it in later that day. When I arrived, Kameren took things to the next level—super efficient, proactive, and genuinely committed to making the process smooth. And honestly, between Adrienne, Kameren, Chris, and Elijah… they were the FAB FOUR! Every single one of them went above and beyond. Thanks to this amazing team, I finally drove off in the black-on-black Kia I’ve been wanting. The entire experience was seamless, exciting, and stress-free. I highly recommend them—you won’t be disappointed! More
by Meghan G
Employees Worked With
Kameren, Elijah , Chris Horoschak, Adrienne Denise
March 18, 2026
. Jacob Edgerton, was my sales representative. He provided an outstanding customer experience. He was very knowledgeable and attentive to my every question. All dealership personnel was very helpful provided an outstanding customer experience. He was very knowledgeable and attentive to my every question. All dealership personnel was very helpful and accommodating More
by michael.a.alexander
Employees Worked With
Jacob Edgerton
March 13, 2026
Josh Cresanta is an exceptional service department advisor. He was very attentive and knowledgeable about my car’s concerns and needs. Will definitely return back and schedule my upcoming servi advisor. He was very attentive and knowledgeable about my car’s concerns and needs. Will definitely return back and schedule my upcoming services through him. More
by alexis_d15
Employees Worked With
Josh Cresanta
March 11, 2026
Came for an oil change, was told it would take an hour and a half although i made an appointment, they said it was because they were backed up but when i get in the lobby i notice only one other customer and a half although i made an appointment, they said it was because they were backed up but when i get in the lobby i notice only one other customer waiting. Also my car has no skid plate, should only take 15-20 minutes. It ended up taking 2 hours?? I also asked them to help me with a technical problem but was told they couldn’t help me? not sure why a kia dealership can’t fix a kia problem, i assume entry level techs were working that day. I’m really not surprised though dealerships usually do treat their customers like this. More
by Joshua
Employees Worked With
Karri Carbon, Alex Aponte, Brandon Bowman, Jonathan Stowers, Tony Cole, David Gonzales
March 11, 2026
My service advisor Casey Stroud done a outstanding job from the time I check in until my vehicle was ready. He explained in details what my vehicle need at the current mileage, how long would take, and th from the time I check in until my vehicle was ready. He explained in details what my vehicle need at the current mileage, how long would take, and the total itemized cost. 👍👍 More
by Peppe
Employees Worked With
Casey Stroud
March 06, 2026
I put that I would recommend this dealership and the reason is because I would bet that all others around me are the same !!! The timing was about what they told me it would be BUT had a small issue fr reason is because I would bet that all others around me are the same !!! The timing was about what they told me it would be BUT had a small issue from the last time I had the car in for a repair and asked that they fix it this time and of course they didn't and had to wait for that to get done, then in their "inspection "of the car they added air to all of my tires, that didn't need it ! They were all on 36/37 when pulled in and when I left every tire was different from 41 to 45 ??? Then they sent me a video of my car being inspected/worked on and it was of someone else's car and only went 2 seconds ??? More
by garym1967
Employees Worked With
Brandon Owens- Nice and professional
