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Hendrick Kia of Concord

Concord, NC

4.9
517 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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517 Reviews of Hendrick Kia of Concord

October 06, 2026

Ethan Briggs always does an awesome job in the service department. He is thorough, patient and very helpful! He gives me realistic timelines and keeps me up to date about my cars service. He is VERY knowl More

by Ruthjames94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 08, 2026 -

Hendrick Kia of Concord responded

Ruthjames94, we are so happy to read such a great review about Hendrick KIA of Concord! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 06, 2026

Hendrick Kia of Concord I recommend, Ethan did a really great job communicating any issues found with my Kia. More

by singletary_siesha
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 08, 2026 -

Hendrick Kia of Concord responded

Singletary_siesha, we're happy you found our staff to be so supportive during your experience here at Hendrick KIA of Concord.

October 05, 2026

Friendly and knowledgeable staff. Affordable top quality service. I won't take my vehicle anywhere else. I tell everyone I know to visit if they want the best service all around. More

by Melvinbjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 07, 2026 -

Hendrick Kia of Concord responded

Hi Melvin Bjh, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

October 05, 2026

They do good work. They are friendly and knowledgeable and keep me informed of time and price. More

by rwmsam67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 07, 2026 -

Hendrick Kia of Concord responded

Rwmsam67, thank you for your praise and kind comments about our team members. If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

October 05, 2026

Ethan Briggs is an excellent service advisor. He was very knowledgeable and informed me on important information about my car service. Thank you Ethan. More

by Jhitjobs10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
Oct 07, 2026 -

Hendrick Kia of Concord responded

Jhitjobs10, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

September 30, 2026

I had to reschedule my appointment and that was handled quickly and efficiently. The service appointment details were explained by Josh. When my car was finished, Josh told me what was found and what serv More

by ronlyn426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moore, Josh Spruill
Oct 01, 2026 -

Hendrick Kia of Concord responded

Ronlyn426, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Concord

September 30, 2026

Frankie the salesman was a pleasure to work with, however the finance team was not enjoyable at all. After being at the dealership for over 5 hours with three young children, I had gotten all of the financin More

by Brandonkott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frankie Foy
Oct 01, 2026 -

Hendrick Kia of Concord responded

Brandon, we are thrilled to hear about your excellent sales experience. We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our General Manager, Patrice at 704-456-3200. Thank you for your time and we look forward to hearing from you soon.

September 28, 2026

Did an excellent job. Bryan Reece was great with communication and getting me on my way. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reece
Oct 01, 2026 -

Hendrick Kia of Concord responded

Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick KIA of Concord. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

We had an awesome experience at Hendrick Kia. We had an appointment to replace key fobs. Everyone was friendly and helpful with our service needs. More

by Jack Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rosario
Sep 28, 2026 -

Hendrick Kia of Concord responded

Jack Tucker, we're happy to hear you had such a positive experience with our team!

September 25, 2026

Dealership is clean and friendly. Easy to get an appointment, very efficient. Happy with service More

by zclary7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Spruill
Sep 29, 2026 -

Hendrick Kia of Concord responded

Zclary, thank you for your kind words and this wonderful review!

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