Hendrick Kia of Concord

Jay was great. Treated us like family. Gave us top notch attention. Listened to what we wanted and found us the perfect vehicles. Would recommend him to anyone look Treated us like family. Gave us top notch attention. Listened to what we wanted and found us the perfect vehicles. Would recommend him to anyone looking for a vehicle. More

Had our first oil change today. Our service advisor was Ethan Briggs. Check-in was quick, the estimated time was 12:15 it was done at 12:10. Very nice waiting area. No upselling and Our service advisor was Ethan Briggs. Check-in was quick, the estimated time was 12:15 it was done at 12:10. Very nice waiting area. No upselling and we will be back. More

I had such a great and easy experience with Michael Guzman - he went above and beyond to find us our long term family car Kia Hybrid Telluride. Super excited to be driving my dream car Guzman - he went above and beyond to find us our long term family car Kia Hybrid Telluride. Super excited to be driving my dream car More

Hi, Matthew Fitzgerald and Micheal F are great sales staff who assisted us in the purchase of our new KIA. We took numerous test drives and they showed several versions of the type vehicle I was interes staff who assisted us in the purchase of our new KIA. We took numerous test drives and they showed several versions of the type vehicle I was interested in. They instructed us on the equipment of the vehicle and how to connect and use the various electronics and safety features of the vehicle. I’m very happy with our interaction with sales staff Matthew F and Micheal F. More

Everyone was great. Direct, pleasant, and knowledgeable. The only complaint I have is the REQUIREMENT that I write this review. I almost didn’t do the survey because of Direct, pleasant, and knowledgeable. The only complaint I have is the REQUIREMENT that I write this review. I almost didn’t do the survey because of it. More

Excellent, reliable service. I trust Hendrick for my auto service needs - both collision repair and vehicle maintenance. I trust Hendrick for my auto service needs - both collision repair and vehicle maintenance. More

They did a great job for what we needed as seniors on a fixed income fixed income More

Hunter made buying our new Kia Carnival such an easy and enjoyable experience. He listened to what our family needed, helped us find the right combination of features, and never made us feel pressured. He w enjoyable experience. He listened to what our family needed, helped us find the right combination of features, and never made us feel pressured. He was also incredibly helpful when it came time to learn the vehicle, taking the time to explain the technology and make sure we felt comfortable using everything. We had our boys with us throughout the purchase, and the entire Hendrick Kia of Concord team was welcoming and accommodating. We are very happy with our Carnival and would highly recommend asking for Hunter! More

I had an appointment for service on 9/4/26 and the Service Manager checked me in as they were extremely busy. When I received the video the video regarding service that needed to be done for my vehicl Service Manager checked me in as they were extremely busy. When I received the video the video regarding service that needed to be done for my vehicle, I went to the service desk to inform them that the particular service they were requesting had been completed June 2026. Someone tried to help and then gave me to Bryan Reece. Bryan was extremely nice However, they tried to charge me again for service that was completed in June 2026 which was immediate work that needed to be completed. It was very busy and I had to make a follow up appointment for the following week. I wish they could have made an exception for the following day, but it was not possible. It is concerning that they could not see the service that has been completed. After the visit, I have another $1200 work that will need to be completed for my car. I had asked about the recalls for my vehicle in which they stated was completed in June 2026. However, it was not and was completed on 9/4/26. Again, I am concerned about if work is truly being completed and then trying to charge again for service that was completed. More