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Hendrick Kia of Concord

Concord, NC

4.8
367 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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367 Reviews of Hendrick Kia of Concord

November 03, 2025

Friendly customer service. I’ve worked with Brandon Owens a few times. Very professional attitude. More

by jordancarter336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Owens
Nov 04, 2025 -

Hendrick Kia of Concord responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2025

Brandon Owens in the service department always provides excellent customer service. Very courteous, friendly, helpful and professional. More

by Jea831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
Nov 04, 2025 -

Hendrick Kia of Concord responded

We're glad to hear our team delivered such a great experience! If there's anything further we can do for you, we are happy to help!

Nov 04, 2025 -

Jea831 responded

Keep up the great work! Brandon Owens in the service department always provides excellent customer service. Very courteous, friendly, helpful and professional. The manager Isaac Powell and the rest of the crew are outstanding as well.

November 01, 2025

I had a problem my oil light was coming on and off. I called them and they set me up an appointment the same day and located the problem and fixed it before I left the dealership and changed my oil an More

by missclean1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Mandalke, service department
Nov 04, 2025 -

Hendrick Kia of Concord responded

Missclean1950, we are so pleased you enjoyed your visit to Hendrick KIA of Concord!

October 31, 2025

Old Car. Finds most parts. Workmanship great and reliable. Prices are a little higher. Associates very friendly. More

by wlcrusejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 02, 2025 -

Hendrick Kia of Concord responded

Hello Wlcrusejr, thank you; we appreciate your feedback!

October 31, 2025

Great staff, knowledgeable service! Easy appt time and prompt service! Friendly staff and greeted upon arrival. More

by Talbertlouann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lawrence, Alex Aponte
Nov 02, 2025 -

Hendrick Kia of Concord responded

Talbertlouann, thank you for sharing your positive experience!

October 31, 2025

Outstanding service and knowledgeable personnel . Josh Spruill is an excellent service representative. Fast and quality work on my car. The video from tech on issues and inspection is great. More

by gjm51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Spruill 5 stars!!
Nov 02, 2025 -

Hendrick Kia of Concord responded

Gjm51, thank you for sharing your positive experience!

October 29, 2025

Brandon Owens was great, very helpful and informative. Oil change was quick and smooth. Great experience. More

by Jelissamilana
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
Oct 30, 2025 -

Hendrick Kia of Concord responded

Jelissamilana, thank you for your kind words and this wonderful review!

October 29, 2025

Clean, friendly, great work, and trust worthy. The waiting room is clean with coffee, TV and every thing is super clean and fantastic. No doubt the nicest people and best work on my vehicles that More

by Charles Pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, at service dept
Oct 30, 2025 -

Hendrick Kia of Concord responded

Charles Pickett, thank you for your kind words and this wonderful review!

October 27, 2025

In and out quickly with no surprises. Samantha in the service lane was a big help. More

by Carla.mckinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha (service lane)
Oct 29, 2025 -

Hendrick Kia of Concord responded

Hi Carla Mckinnon, we are very happy to have provided you with such a positive experience!

October 17, 2025

Very clean and professional staff. Everything was finished with in the time given. I would recommend them with a definite 5 stars!! More

by ericrogernelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reece
Oct 21, 2025 -

Hendrick Kia of Concord responded

Ericrogernelson, we're glad to hear you enjoyed your visit.

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