Hendrick Kia of Concord

Mathew and the team were outstanding. They went out of their way to accommodate us. They went out of their way to accommodate us. More

Service was quick. Employees were courteous and efficient. Good experience. I would recommend this business Employees were courteous and efficient. Good experience. I would recommend this business More

Very professional, efficient and attentive to my needs in every way A pleasure to deal with Alondra the service rep every way A pleasure to deal with Alondra the service rep More

I scheduled a routine maintenance visit, and once work began, I was informed that one of my lug nuts was spinning freely and that my vehicle required five but only had four. Although the necessary parts w began, I was informed that one of my lug nuts was spinning freely and that my vehicle required five but only had four. Although the necessary parts were available, I was told the issue could not be addressed the same day due to time constraints and that I would need to return on another date. Given that I purchased this vehicle new from this dealership, I expected a higher standard of service and a stronger emphasis on safety. Instead, I was required to make an additional hour-long trip for a repair that could have reasonably been completed during the original appointment. When I lightheartedly mentioned them filling my gas tank, the comment was dismissed rather than acknowledged. Overall, the lack of urgency, communication, and customer consideration was disappointing. More

Overall excellent experience. Staff all so friendly. Service was timely. Car wash was closed. Maybe due to weather. Staff all so friendly. Service was timely. Car wash was closed. Maybe due to weather. More

They are the best! I highly recommend. They never disappoint. Sam gets me in and out. I highly recommend. They never disappoint. Sam gets me in and out. More

My service was ready good I got my video of my inspection of my car very informational of my car very informational More

great service. I was able to uber home for free and once completed I was notified. I was able to uber home for free and once completed I was notified. More

I have great trust in Brandon I never doubt he is truthful about my repair needs. Of all the autos I’ve owned this dealership will always be my choice. Waiting area is comfortable and clean. truthful about my repair needs. Of all the autos I’ve owned this dealership will always be my choice. Waiting area is comfortable and clean. More

Josh Spruill ensured all repairs were done and discovered that my vehicle was still under warranty which covered the majority of the cost of repairs. that my vehicle was still under warranty which covered the majority of the cost of repairs. More