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Hendrick Lexus Charlotte

Overview Reviews (2,108)

Hendrick Lexus Charlotte

Name: Hendrick Lexus Charlotte
Address: 6025 East Independence, Charlotte, NC, 28212, US
Telephone: (844) 423-0768
Rating: 5

5.0

2,108 Reviews

6025 East Independence, Charlotte, North Carolina 28212

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Sales: (844) 423-0768

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Hendrick Lexus Charlotte

Charlotte, NC

Overview

Reviews

5.0

2,108 Reviews

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6025 East Independence

Charlotte, NC

28212

Directions

5.0

2,108 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 8 Awards

Overview Reviews (2,108)

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Sales: (844) 423-0768

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professional helpful Mirek Michael Hendrick Ralph trade in recommend dealer

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Showing 2,108 reviews

November 12, 2023

SERVICE VISIT

Brian Bowles's and his team are very professional and the service is excellent. The 70,000 mile check-up went as stated and we were extremely happy with the results. service is excellent. The 70,000 mile check-up went as stated and we were extremely happy with the results. More

by marksjwis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Marksjwis, we are glad we could help! We hope you have a great day!

November 11, 2023

SERVICE VISIT

David Machold did a terrific job helping me identify a problem and saved me a few dollars, too. problem and saved me a few dollars, too. More

by stephenworrell

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Machold

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Stephenworrell, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 11, 2023

SERVICE VISIT

Great first experience! Actually the best auto servicing I’ve ever had. Thanks David Machold. Actually the best auto servicing I’ve ever had. Thanks David Machold. More

by fjcoppola

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Machold

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Fjcoppola, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 11, 2023

SERVICE VISIT

David Machold made this a very enjoyable visit. He explained all well and in detail He explained all well and in detail More

by moodyoib

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Machold, Marija Snow

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Moodyoib, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

November 11, 2023

SERVICE VISIT

Always courteous and professional! No. Surprises! Dave Machold was extremely helpful assisting me and my decision on new tires No. Surprises! Dave Machold was extremely helpful assisting me and my decision on new tires More

by kirk.lee.castle

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Machold

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Kirk.lee.castle, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2023

SERVICE VISIT

Brian Dowless at Hendrick Lexus managed the annual inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of t inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of the underbody of the car during the maintenance and my car was ready in less time than I expected. I depend on regular service at the dealership to keep my car in top shape and me safely on the road. More

by Rebekahwoodward53

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hi Rebekahwoodward53! We're so happy we were able to help you out! Aren’t those videos the best!!!! Thank you for allowing us the opportunity to serve you!

November 11, 2023

SERVICE VISIT

My advisor Brian Dowless is very professional and courteous. I know I'm in good hands when I arrive at the dealership. courteous. I know I'm in good hands when I arrive at the dealership. More

by Diesel145

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless, Dave Machold

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Diesel145, we are glad we could help! Having a trustworthy advisor is a great feeling. Thank you for trusting Hendrick Lexus Charlotte!

November 11, 2023

SERVICE VISIT

Always a good experience! A a a a a a a a a a. A A a a a a a a a a a. A More

by Bwcarm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Bwcarm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte.

November 11, 2023

SERVICE VISIT

Brian Dowless is amazing as a Service Consultant. I trust his recommendations implicitly. The entire service experience is fantastic. I trust his recommendations implicitly. The entire service experience is fantastic. More

by shaunapo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless

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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 11, 2023

SERVICE VISIT

Brian Dowless is great at scheduling, explaining and completing work on my vehicle. He is a top service advisor. completing work on my vehicle. He is a top service advisor. More

by Charlie C

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brian Dowless

Report | Print

Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Hendrick Lexus Charlotte

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