Hendrick Lexus Charlotte

Brian Dowless was an absolute delight to work with. He was thorough, informative and prompt in all the did. He is an asset to your organization. David Chadwick He was thorough, informative and prompt in all the did. He is an asset to your organization. David Chadwick More

Brian Dowless is a top rate service advisor-knowledgeable,helpful and fun! He made my last experience easy and I left with a smile on my face! Highly recommend choosing Brian as your a advisor-knowledgeable,helpful and fun! He made my last experience easy and I left with a smile on my face! Highly recommend choosing Brian as your advisor! More

Brian Dowless did a great job for me. He's the best! I had a nail in my tire and he worked me in and fixed it He's the best! I had a nail in my tire and he worked me in and fixed it More

I have been a faithful customer of Lexus Charlotte on Independence Blvd. for years and have been treated with great care and respect by everyone there especially Jeff Granzen. Thank you Lexus Charlotte f Independence Blvd. for years and have been treated with great care and respect by everyone there especially Jeff Granzen. Thank you Lexus Charlotte for always giving excellent and professional care to your customers. A special shout out and Thank You to Brian Dowless who makes coming to Lexus Charlotte enjoyable! Brian always makes sure I leave with a smile and a sense of great care and concern. Malcolm in sales, thank you for helping me purchase my new 2016 RX 350. Thank you Orlando Spears for taking care of my vehicle after purchase, that meant a lot! Last but not least, the ladies at the front desk and those that assist with checking our vehicles in for service, a huge thank you, you all are a pleasure and joy to see and to talk to!! Wishing everyone at Lexus Charlotte the best and an even more successful upcoming new year! George and Lakita Holland More

My point of contact at Lexus Charlotte is Brian Dowless, he has been an awesome help to all my automotive needs. I appreciate his knowledge and help. he has been an awesome help to all my automotive needs. I appreciate his knowledge and help. More

I love to have my car service at this dealership due great service, staff respectful to customers, finishing service on time with high expectations. I usually get great advice and help from Brian Dowles great service, staff respectful to customers, finishing service on time with high expectations. I usually get great advice and help from Brian Dowless More

Hendrix people separate it from its competitors. I have purchased five vehicles from the Independence dealership and have never had a bad experience with the sales staff, finance, or service reps. B I have purchased five vehicles from the Independence dealership and have never had a bad experience with the sales staff, finance, or service reps. Brian Dowless is my preferred Service Rep. His technical and personal skills are excellent! Thanks! Ben Furman Charlotte More

Brian Dawless was most helpful . He told me what to expect and kept me advised. He told me what to expect and kept me advised. More

Brian Dowless always provide an excellent Service. He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! More

I received great service by Marija Snow! She was prompt, communicative and serviced my car well. She went the extra mile and cleaned what I thought was a scratch off my windshield! She was prompt, communicative and serviced my car well. She went the extra mile and cleaned what I thought was a scratch off my windshield! More