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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,181 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,181 reviews

December 05, 2023

This services at Hendricks Lexus Charlotte have been outstanding thanks to Michael Mirek and staff More

by Billy Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 07, 2023 -

Hendrick Lexus Charlotte responded

Billy Jackson, your wonderful feedback and rating mean a lot to us.

December 04, 2023

Always pleasant to visit. Good, positive attitude of everyone I encounter. Facilities are always clean and neat. More

by Tom Hatfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette, Michael Mirek
Report | Print
Dec 06, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 30, 2023

Dave Machold is the best in the service department. He had always been first class just like the dealership. He has always helped me and explains things in detail. You can’t get better than him. the More

by Vjj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 02, 2023 -

Hendrick Lexus Charlotte responded

Vjj4, thanks for your praise and kind comments about our team. Dave is simply the best! WE LOVE HEARING THAT! Please let us know if you need anything additional!

November 29, 2023

I've been having service at Lexus of Charlotte since 2001. It's always been great and everyone is very professional and kind. More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Lorraine, we're glad to hear you enjoyed your visit and we appreciate your loyalty over the years! Have a great day!

November 28, 2023

Fantastic team with focus on customer service and retention. Terrific experience from sales to service. Our go-to Lexus dealer! More

by Bobbymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 27, 2023

Dave Machold was great and good service was provided to me during this visit. Thanks! More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2023

Took care of my tire problem instantly thanks to David Machold and got me back up in no time More

by barnett2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Machold, Marija Snow
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2023

Dave Mchold always does an outstanding job helping me. I enjoy using the loaner since I live in Fayetteville. He made sure all my questions and concerns were answered. More

by renellab1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Renellab1950, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte.

November 27, 2023

I had a great experience with Dave Machold for my Lexus. He was very helpful and ultimately helped me purchase my Lexus. I got a detailed explanation of the work needed for my car and will be returning for More

by Luis M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Kudos to Dave for always going the extra mile!

November 27, 2023

Upfront in their dealing. Very good maintenance and keep you informed during the process. . Very pleasant waiting area. More

by Rion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hello Rion, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!

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