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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,111 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,111 reviews

October 12, 2023

A special thank you to Michael Mirek and the Hendrick Lexus of Charlotte for their fabulous service. More

by Hartley969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Hartley969, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Hendrick Lexus Charlotte!

October 12, 2023

I bring my car here for routine maintenance and I have always had a great experience! If you want top tier service, I recommend Brian D.! More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2023

My thanks to Michael Mireck for making the process go very smoothly. His attention abd resposiveness are much appreciated. More

by njgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Njgilbert, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

October 11, 2023

Hendrick Lexus is my favorite automobile dealership. I have purchased several vehicles there and have been very pleased with each one. The service department there is top notch. My service representativ More

by mdellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Hi Mdellinger, thank you so much for your positive comments about Hendrick Lexus Charlotte! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2023

I was recently asked why I didn’t go somewhere closer for my state inspection. Truth is, I feel comfortable at the dealership and the service is wonderful. Mike is always friendly and provides excellent cu More

by loritriley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Loritriley7, we are so happy to read such a great review about Hendrick Lexus Charlotte! We appreciate your loyalty and hope to serve you for many more years!

October 11, 2023

It is always a pleasure to go to Hendrick Lexus for car service. The waiting room is clean and inviting. Michael Mirek was friendly and professional as he helped me. Thank you, everyone! More

by Sandyh46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Sandyh46, thank you so much for the positive review! See you at your next visit!

October 11, 2023

I had to bring my car in bc it did not start one morning. I was leaving on a trip that afternoon. Michael Mirek worked with me to get my car scheduled. I had multiple things that I wanted done s More

by B POOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

B Pooley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2023

You are in the best of hands when your service writer is the amazing Michael Mirek. More

by sjhmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Sjhmeh, we're glad to hear you enjoyed your visit. Thank you for the kind words about Mike!

October 11, 2023

Very professional group of employees. The service tech is very capable at his job. Thanks to Michael. More

by jimvassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Jimvassey, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

October 10, 2023

We visited this dealership two years ago and have enjoyed working with Brian Dowless for the past two years. I've always felt that I can rely on him from scheduling appointments to getting my car serviced. H More

by Lin Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Oct 12, 2023 -

Hendrick Lexus Charlotte responded

Lin Li, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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