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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,695 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,695 reviews

August 28, 2024

Always very relaxing atmosphere! ! It is a drive to take my car but everyone is so nice and love everything about the dealership. Service department is top notch Thanks David Machol More

by tlsmith3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Aug 31, 2024 -

Hendrick Lexus Charlotte responded

Tlsmith3891, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

August 28, 2024

Very thorough, very professional, best dealership in town! No need to even consider anywhere else. More

by Davejdavej45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Minich, Dave Machold
Report | Print
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

Davejdavej45, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thanks again for the recommendation, and have an amazing day!

August 28, 2024

David Machold provides very professional service which includes a smile and genuine friendliness. Very knowledgeable. More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

Geoffrey, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

August 28, 2024

Very pleasant experience, Dave Machold great service rep took care of me in my car More

by M.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

M.elliott, we're glad you had such a wonderful experience with us!

August 28, 2024

This was my first service of new car and everything went well. David was very helpful. More

by Nick Desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Aug 29, 2024 -

Hendrick Lexus Charlotte responded

Nick Desai, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2024

Brian Dowless has always been very responsive and helpful. I have always been pleased with the service provided at Hendrick Lexus. It is always a pleasant experience. More

by bertm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Brian Dowless
Report | Print
Aug 31, 2024 -

Hendrick Lexus Charlotte responded

Bertm, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 26, 2024

Great first experience with getting new car serviced. Everyone was very friendly and car was finished quickly. More

by a_morgan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Aug 31, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2024

Great service provided by Marisa Kovaly who was my service representative at the Lexus dealership on Independence Bv, Charlotte, NC More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Report | Print
Aug 31, 2024 -

Hendrick Lexus Charlotte responded

Md, we are so happy to read such a great review about Hendrick Lexus Charlotte! Marisa does a fantastic job! Thank you for choosing Hendrick Lexus!

August 23, 2024

Brian and Chris made my first visit to Lexus for service a very pleasant one. More

by Afarrell1961
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schneider , Brian Dowless
Report | Print
Aug 31, 2024 -

Hendrick Lexus Charlotte responded

Afarrell1961, we really appreciate your positive review! Thank you for allowing us to take care of you.

August 22, 2024

Friendly, thorough, low pressure sales and service. Will continue to have all my sales and service needs met at Hendrick Lexus. More

by Dave P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton , Jeffrey Granzen, Geron Helling
Report | Print
Aug 24, 2024 -

Hendrick Lexus Charlotte responded

Dave P, thank you for choosing Hendrick Lexus Charlotte for all of your sales and service needs!

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