Hendrick Lexus Charlotte

Always a positive experience. My service adviser, Brian Dowless, was extremely helpful and friendly to me. My service adviser, Brian Dowless, was extremely helpful and friendly to me. More

Everyone is friendly and professional. There is no pressure to buy. They are very accommodating. The waiting area is clean and has plenty of refreshments. There is no pressure to buy. They are very accommodating. The waiting area is clean and has plenty of refreshments. More

Dealer is very professional and do exactly what they say they will do. Excellent and professional. they will do. Excellent and professional. More

Mike Underwood and Aaron have been such a pleasure to work with! Thank you for everything! work with! Thank you for everything! More

BJ Muckelvene was awesome as a salesperson and I will refer all my friends and family to him. refer all my friends and family to him. More

We had a great experience. Very friendly, professional, and easy to work with. 10/10 Would recommend. Very friendly, professional, and easy to work with. 10/10 Would recommend. More

Mike Underwood is always professional, friendly, supportive and ensures he goes the extra mile when needed. supportive and ensures he goes the extra mile when needed. More

Hendrick Lexus dealership is a top notch organization. . Brian Dowless was my service representative. He was genuinely friendly and very professional. He took the time to explain everything and made sure I . Brian Dowless was my service representative. He was genuinely friendly and very professional. He took the time to explain everything and made sure I understood and asked me if I had any questions. Definitely one of the best experiences I’ve experienced at any dealership. Brian definitely provided 5 star service. More

Mike Underwood at Hendrick Lexus service is amazing. He's professional, courteous, and goes above and beyond his duty. He's professional, courteous, and goes above and beyond his duty. More

Hendrick Lexus Charlotte is the best when it comes to customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continu customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continue to have my vehicle serviced there, but returned in 2018 and 2022 for new vehicles. I have never been disappointed by any of the staff there and they are all to be commended for their intentional efforts to ensure their customers receive the absolute best!!! More