Hendrick Lexus Charlotte

There seems to be a wait for a service consultant to become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! More

Very pleased with my recent service at Hendrick Lexus in Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him f Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him for the advice he gave me regarding the maintenance of my vehicle. More

I really enjoy the Hendrick Lexus dealership experience. They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting lounge is comfortable, roomy, and always clean and neat. Lexus treats me with respect and answers all my questions. I have enjoyed the experience of purchasing a Lexus from them. I love my Lexus ES 300 Hybrid and would highly recommend this dealership to anyone. More

Mike Mirek is the reason I continue to use Lexus as my service. He has been trustworthy and honest on his recommendations on the service I need. service. He has been trustworthy and honest on his recommendations on the service I need. More

This is a great place to have service done. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. More

Recent service visit. I waited while my car was being serviced. Michael Mirek did an excellent job. I waited while my car was being serviced. Michael Mirek did an excellent job. More

Michael Mirek at Hendrick Lexus is an excellent person to do business with. He is completely honest and I always know he has the safety of the vehicle foremost in his mind. He always keeps me updated while t do business with. He is completely honest and I always know he has the safety of the vehicle foremost in his mind. He always keeps me updated while the car is being serviced and makes the experience always a positive one. More

This is one of the most efficient and helpful dealerships that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. More

I have had Mike Mirek for 7 years as my service advisor, as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike More

I’ve been doing business with this dealership since 1992! Faces have changed over the years but the service has remained the same, steller!! They have seemed like friends to me in assisting me with excellenc Faces have changed over the years but the service has remained the same, steller!! They have seemed like friends to me in assisting me with excellence in car care! You always have hiccups with vehicles, its an issue of how does your dealership manage the situation. They have always treated me like a partner in the repair. They go over and beyond for me and I so appreciate it which is why I have no plans to go anywhere else. Already looking for my next Lexus vehicle!!! More