Hendrick Lexus Charlotte

I always have great service with Hendrick Lexus whether I am buying a new Lexus or getting my car serviced. I always ask for Mike Myrick as my Service advisor. He is always explains what will be done at the am buying a new Lexus or getting my car serviced. I always ask for Mike Myrick as my Service advisor. He is always explains what will be done at the appointment and how much it costs. I know everything in advance and I love that type of service. Michael Myrick is the best. More

Good service and prompt. Loaner arrangement is a positive. Would come back again for more Loaner arrangement is a positive. Would come back again for more More

Michael Mirek the Hendrick Lexus service rep was great to work with. He was very helpful & kept me fully informed about what was going on. work with. He was very helpful & kept me fully informed about what was going on. More

Dealership was very clean and tidy. Customer service personnel were very clean and professional. Greeted me with personal care. Customer service personnel were very clean and professional. Greeted me with personal care. More

I moved to Charlotte seven years ago and have had my Lexus 430 serviced at the location on independence Boulevard. Vanessa has been my service advisor for the pass 5 to 6 years and has always provi Lexus 430 serviced at the location on independence Boulevard. Vanessa has been my service advisor for the pass 5 to 6 years and has always provided excellent service and information. she is one of a kind!!,as far as I am concerned, she sets the standard for for service in the automobile service market. Richard J Morgan More

Hardley, Vanessa was very nice and knowledgeable. Place was clean and overall attitude of staff was all professional and polite. Place was clean and overall attitude of staff was all professional and polite. More

Excellent, prompt service. My Service Consultant, Vanessa, listened to my concerns and conveyed them to Service Department My Service Consultant, Vanessa, listened to my concerns and conveyed them to Service Department More

I don’t take my vehicle anywhere else. I usually work with Vanessa and she always takes care of me. Service technicians are awesome. Always great customer service. I usually work with Vanessa and she always takes care of me. Service technicians are awesome. Always great customer service. More

Great sales and service experience! Dave Machold provides excellent service and I am confident if he tells me I need some kind of service that it is true. I did not have that experience Dave Machold provides excellent service and I am confident if he tells me I need some kind of service that it is true. I did not have that experience at other dealerships. More