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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,182 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,182 reviews

August 31, 2023

Great sales team and overall experience as well as best price around. Thanks to Jennifer, Jaysen, and Rebecca. More

by Go Braves!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Deal, Jaysen Coffil, and Rebecca Brewton
Sep 05, 2023 -

Hendrick Lexus Charlotte responded

Go Braves!, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Kudos to our team mates that made your experience so wonderful! Until the next time we meet, take care!

August 29, 2023

Hendrick Lexus Charlotte is a great place to purchase and have my Lexus Serviced. I’ve worked with Service Consultant Michael Mirek since I purchased my current Lexus. I know I can rely on his technical know More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 03, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

August 24, 2023

My wife and I have been using Michael Mirek at Hendrick Lexus Charlotte for 3 years now. Michael has always been professional, courteous and efficient. We couldn't ask for anyone better! More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 30, 2023 -

Hendrick Lexus Charlotte responded

Jm, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Mike every time you visit. Thank you for the support over the past 3 years. Have a great weekend!

August 24, 2023

Fantastic. Michael Mirek does a great job. Professional is an understatement. The service department is top notch. More

by Garyj0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 30, 2023 -

Hendrick Lexus Charlotte responded

Garyj0108, we're so glad that we were able to go above and beyond your expectations! Thank you for the support! Have a great weekend.

August 23, 2023

This is my second purchase from Hendrick Lexus in Charlotte. Both were certified Lexus purchases and seamless transactions. that is why I return to Hendrick Lexus in Charlotte even though it is a 2 More

by mk2729us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tsiolkas, Thomas Bridges
Aug 27, 2023 -

Hendrick Lexus Charlotte responded

Hi Mk2729us, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! Paul and TJ do a wonderful job! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2023

Vanessa Hadley is very efficient in listening to my concerns about my 23 Lexus 350 RX when I bring it in for service. She and the other techs make every effort to make sure everything is working proper More

by johnsonmargaret811
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaysen Coffil, Salesman, Jeffrey Granzen, Vanessa Hardley
Aug 29, 2023 -

Hendrick Lexus Charlotte responded

Johnsonmargaret811, we're glad you had such a wonderful experience with Vanessa while servicing with us! Until the next time we meet, take care!

August 23, 2023

My car was serviced this week. Clayton is my service manager and always pleasant to deal with. They did a great job on my 10,000 mile checkup. I ask for some help with my phone and More

by akerr6134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Aug 27, 2023 -

Hendrick Lexus Charlotte responded

Akerr6134, we really appreciate your feedback! We're so pleased to know that our staff was extremely helpful during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

Michael Mirek and the Hendrick Lexus service advisor team are outstanding! I’ve bought Lexus cars from Hendrick Lexus on E. Independence in Charlotte NC since 1998. They provide the best customer service exp More

by Rosemary beach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia Jackson, Jeffrey Granzen, Josh Mohr, Michael Mirek, Clayton King
Aug 27, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We know there are plenty of dealers to choose from and that the people and service make all the difference in the world. Our team is wonderful and we're so glad you feel the same way! We hope you have a great day!

August 21, 2023

Michael Mirek is my service advisor and he has always gone above what is expected. He explains things to me in a way that I can understand them and I feel very comfortable working with him. As a woman i More

by beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 25, 2023 -

Hendrick Lexus Charlotte responded

Beverly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. We will pass along these lovely comments to Mike. Thank you again for trusting Hendrick Lexus for all of your vehicle needs!

August 18, 2023

Michael Mirek would be the primary reason I would consider buying another car from this dealership. More

by Bcoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 23, 2023 -

Hendrick Lexus Charlotte responded

Bcoggins, we're happy to know that our employees are the reason you visit! People are our most important asset. Thank you for choosing Hendrick Lexus Charlotte!

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