Hendrick Lexus Charlotte

Great service. They had a loaner car waiting on me. Staff were all nice and knowledgeable. They had a loaner car waiting on me. Staff were all nice and knowledgeable. More

Our new Lexus arrived while we were still on a long cruise. Michele was very helpful in keeping us informed and assuring us that the car would still be there when we returned. We picked it up on July cruise. Michele was very helpful in keeping us informed and assuring us that the car would still be there when we returned. We picked it up on July 25 just 2 days after our return from our cruise AND it was ready for us even with a bow on it. Michele did an excellent job of setting up the pickup process even with only 2 days notice. The sales paperwork was expedited by Chris in a very a very professional and informative manner. The whole process was done exceptionally well. More

The staff is very professional and the service is very good good, that is why I continue to do business with them. good good, that is why I continue to do business with them. More

Working with Jaysen Coffil on the purchase of our '17 GX460 in Nov, '22 was an absolute pleasure! He's a major credit to the dealership. He is very professional and personable, and really knows his stuff GX460 in Nov, '22 was an absolute pleasure! He's a major credit to the dealership. He is very professional and personable, and really knows his stuff when it comes to the Lexus brand. I just hope we're able to work together with him in the future if we consider another Lexus purchase. More

Brian and Anthony Dowless are the best! I would be reluctant to trust my LS430 service needs to anyone other than Brian. He's very knowledgeable, personable, and a pleasure to work with. I would be reluctant to trust my LS430 service needs to anyone other than Brian. He's very knowledgeable, personable, and a pleasure to work with. More

The service department at Hendricks Lexus is professional, on time, and always so friendly and helpful. I love working with Vanessa Hardley, as she is so welcoming and helpful! professional, on time, and always so friendly and helpful. I love working with Vanessa Hardley, as she is so welcoming and helpful! More

I love the service department at Hendrix Lexus! I've driven Lexus' from Hendrick for at least 20 years and not once had any problems with any repairs. The repairs are always done right the first I've driven Lexus' from Hendrick for at least 20 years and not once had any problems with any repairs. The repairs are always done right the first time, and I trust Vanessa Hardley, my go to service rep, to make sure all is right. Thank you Vanessa and Hendrick Lexus. More

Vanessa definitely one of the best service assistants I met at Lexus Dealership over the years met at Lexus Dealership over the years More

Recent visit for a check-up. Great service, great people. Vanesa Hardley makes the experience awesome! Great service, great people. Vanesa Hardley makes the experience awesome! More

I love love love this place! !!! A pleasant visit every single time 🖤 Staff, stock, service are all top notch!!! !!! A pleasant visit every single time 🖤 Staff, stock, service are all top notch!!! More