Hendrick Lexus Charlotte

The people at the Lexus dealership on independence are great to work with in particular Michael Mirek, and BJ. I've bought 3 vehicles and God willing my next will be with them. great to work with in particular Michael Mirek, and BJ. I've bought 3 vehicles and God willing my next will be with them. More

Handled my nail-in-tire issue toward the appropriate recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. More

Mike Underwood with the help of Josh Mohr did a fabulous job. Josh has been my service manager for decades and has always taken the best care of me. Josh who is in his new role warmly soft transferred me job. Josh has been my service manager for decades and has always taken the best care of me. Josh who is in his new role warmly soft transferred me to Mike as my new manager. I look forward to working with Mike for years to come. Thank you Mike and Josh for looking out for me. Also thank you for promptly sending Paul out to jump my battery. Elaine H White More

Michael Mirek in the service department is the best! I highly recommend for sales and service. I highly recommend for sales and service. More

Consistently excellent service with Michael Mirek over the last few years. He always goes out of his way to make sure my experience is superior, which I find not all that common at car dealerships. Thank the last few years. He always goes out of his way to make sure my experience is superior, which I find not all that common at car dealerships. Thank you, Michael! More

1st service for my LS500h. This was a wonderful experience. Mike Mirek, my service advisor, is the best! This was a wonderful experience. Mike Mirek, my service advisor, is the best! More

The service is great. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. More

I only have my car serviced at this Charlotte location on Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any car service or purchase!!! More

Hendrix has been thorough and upfront about what I need to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the bad news. The rear brakes were shot and needed immediate attention. He showed me video and explained that doing nothing was not a safe option. Driving on Charlotte’s streets without good brakes is definitely a dangerous option. I feel much safer today. Thank you. More

I had my yearly service visit in mid May. Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My pre Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My previous service advisor was promoted to a different job. I will request Michael from now on. I was impressed by his professionalism. My service was done in speed time More