Hendrick Lexus Charlotte

The location of the dealership is ideal for me. It is clean the employees are friendly and appear to be happy with their jobs. It is very comforting to be greeted by Vanessa Hardley when I arrive It is clean the employees are friendly and appear to be happy with their jobs. It is very comforting to be greeted by Vanessa Hardley when I arrive knowing that she will keep me informed on what the service needs are for my car and the cost. In general, I am very happy with the services provided at this dealership. More

The service was excellent. Timely. And as usual Vanessa made it clear everything was cared for. Timely. And as usual Vanessa made it clear everything was cared for. More

Great experience! We were in and out in no time. Dealership was one of the nicest I’ve ever been in. Michelle was a great salesperson and carrie showed us how to us We were in and out in no time. Dealership was one of the nicest I’ve ever been in. Michelle was a great salesperson and carrie showed us how to use all the gadgets in our new car!! More

Very professional staff. They make you feel like you're the most important client from the sales department to the service dept. Highly recommend contacting them when you ar They make you feel like you're the most important client from the sales department to the service dept. Highly recommend contacting them when you are in the market for a new car. More

Vannesa. Is an excellent representative of Hendrix Lexus . She is responsive. to our needs and is well organized. Is an excellent representative of Hendrix Lexus . She is responsive. to our needs and is well organized. More

Great experience and best service. Mike Underwood always is always going above and beyond to make it fantastic! Mike Underwood always is always going above and beyond to make it fantastic! More

Great dealership. Working with Michael Mirek as a service rep has been great. He explains all that is needed and then reviewed work done. Working with Michael Mirek as a service rep has been great. He explains all that is needed and then reviewed work done. More

I took delivery on my first Lexus ES350 in January 2015 and have always had my maintenance services performed by Hendrick Lexus Charlotte service department. I always request Mike Underwood as my service and have always had my maintenance services performed by Hendrick Lexus Charlotte service department. I always request Mike Underwood as my service advisor. Mike is professional, friendly and easy to deal with. More

Mike Mirek helped me achieve my 200, 000 mile goal with my 2003 Lexus. He is the greatest. Thank you Mike. my 2003 Lexus. He is the greatest. Thank you Mike. More

Solid but I would like if it was more quicker and was more up to date when it came to how your car was doing during inspections. more up to date when it came to how your car was doing during inspections. More