Hendrick Lexus Charlotte

Service was prompt and professional as always. Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning s Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning system at height of pollen season instead of after). More

My RX is over 10 years old, but like any Lexus, it still looks and runs great. Brandon Culpeper was my service advisor when I brought it in recently for a standard service. He asked the right questions, lis looks and runs great. Brandon Culpeper was my service advisor when I brought it in recently for a standard service. He asked the right questions, listened well and didn't try to over sell me. It was, as always, a great experience. More

Understanding, thorough , knowledgeable explanatory. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. More

Michael Mirek is by far the BEST advisor that Hendrick Lexus has! Always professional and very friendly! Michael always keeps me updated through out the whole time my car is being serviced. Michael is the Lexus has! Always professional and very friendly! Michael always keeps me updated through out the whole time my car is being serviced. Michael is the best and I really appreciate all he does for me as a customer! Great job Michael keep up the good work!! More

Always top notch, Michael Mirek took good care or me while my car was being service. while my car was being service. More

The service is top notch and service technician Mike Mirek is A-1! Mr. Mirek is very knowledgeable. personable and customer service is outstanding. Mirek is A-1! Mr. Mirek is very knowledgeable. personable and customer service is outstanding. More

Visit was fast and smooth. No issues at this time. "kudos" to Michael Mirek and Lexus. No issues at this time. "kudos" to Michael Mirek and Lexus. More

I had to bring my toddlers with me to get my car fixed, and Dave Machold was great about getting us in and out quickly. The staff were also so kind and let the kids wander and check out the cars in the sho and Dave Machold was great about getting us in and out quickly. The staff were also so kind and let the kids wander and check out the cars in the showroom. I was dreading sitting there with a 1 and 3 year old for hours, but it was great! More

Brandon Culpepper is a service technician who is also a professional. I am pleased to have entrusted him with my auto services. professional. I am pleased to have entrusted him with my auto services. More

I received excellent service. My wait time was short, and everything was explained very well by my consultant Mike Underwood. He even made sure a scratch I only noticed on my way My wait time was short, and everything was explained very well by my consultant Mike Underwood. He even made sure a scratch I only noticed on my way out was cleaned up. Very impressive! More