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Hendrick Lexus Charlotte
Charlotte, NC
2,677 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,677 reviews
February 02, 2026
I took my RX350 in to repair 2 issues. They fixed one and forgot the other one. There was nothing on the invoice to say they attempted to troubleshoot it. The service was prompt, they gave They fixed one and forgot the other one. There was nothing on the invoice to say they attempted to troubleshoot it. The service was prompt, they gave me a loaner and the car was ready when they said it would be. I just wish they would have looked at the second issue. I didn’t realize they didn’t do it until I picked up the car. More
by barry
Employees Worked With
Josh Mohr
February 02, 2026
Great customer service. Brian was exceptional. Dealership has very high standards and the service people especially are very knowledgable. Brian was exceptional. Dealership has very high standards and the service people especially are very knowledgable. More
by pjmlmba
Employees Worked With
Brian Dowless
February 01, 2026
Every experience at Hendrick Lexus Charlotte has always been top notch in my books. The employees are so friendly and knowledgeable. been top notch in my books. The employees are so friendly and knowledgeable. More
by bnholste
Employees Worked With
Bruce Fredette, Aaron Gordy, BJ Muckelvene, Duke Hergatt, Geron Helling, Ivan Blair, Lucas Cooper, Michele Hanrahan, Nick Mainor, Thomas Bridges
January 29, 2026
Clayton was my service advisor yesterday. He was excellent! He listened carefully and answered any questions I had. He was a delight to talk with! He was excellent! He listened carefully and answered any questions I had. He was a delight to talk with! More
by wandaoliverallen
Employees Worked With
Clayton King
January 27, 2026
My service caretaker is Mike Milek. Always professional and provides me timely and accurate updates. He has been with me now for six years ...no complaints. Liz Always professional and provides me timely and accurate updates. He has been with me now for six years ...no complaints. Liz More
by lzbthnlsn
Employees Worked With
Michael Mirek
January 27, 2026
Excellence Service. The service lanes were full but Michael Mirek processed me in and in no time my service was completed. Exceptional cleaning of windows and body. The service lanes were full but Michael Mirek processed me in and in no time my service was completed. Exceptional cleaning of windows and body. More
by JimC
Employees Worked With
Michael Mirek
January 26, 2026
Very easy and great service. Scheduled online and was able to request a loaner. Vanessa helped me. She was fantastic! It’s a 20 year old Lexus and we would not take it any where Scheduled online and was able to request a loaner. Vanessa helped me. She was fantastic! It’s a 20 year old Lexus and we would not take it any where else. After the 130000 mile checkup and one other fix, car is running great!! More
by Kathieharper3354
Employees Worked With
Vanessa Hardley
January 25, 2026
Mike Mirek was an outstanding Lexus representative. He was thorough, knowledgable, and professional. He facilitated all needed actions and kept me informed. He was thorough, knowledgable, and professional. He facilitated all needed actions and kept me informed. More
by ptscjl
Employees Worked With
Michael Mirek
January 24, 2026
Mike Mirek is our go to service advisor. Professional and courteous. We chose Hendrick Lexus Charlotte as our preferred dealership for all our automotive needs since moving here to the Charl Professional and courteous. We chose Hendrick Lexus Charlotte as our preferred dealership for all our automotive needs since moving here to the Charlotte/Mecklenburg area after meeting Mike and one of its business managers Ivan. Thanks for everything HLX Charlotte. More
by 13genfam
Employees Worked With
Jeffrey Granzen, Michael Mirek, Aaron Gordy, BJ Muckelvene, Ivan Blair, Michele Hanrahan
