Hendrick Lexus Charlotte

Michael Mirek is my advisor and he is always very pleasant and professional every time I bring my car in for service. However, the prices are a little high and they seem to be going up. pleasant and professional every time I bring my car in for service. However, the prices are a little high and they seem to be going up. More

I have loved my car from Day 1. I have always received excellent care from the service dept. I really appreciate Mike Underwood and how he has advised me to do what I can do and m I have always received excellent care from the service dept. I really appreciate Mike Underwood and how he has advised me to do what I can do and my car is doing great. Thanks More

I did not buy my car from Hendrick Lexus of Charlotte; however, I have used them for all of the maintenance on my SUV. Vanessa Hardley is my service advisor; I could not be happier with the service she p however, I have used them for all of the maintenance on my SUV. Vanessa Hardley is my service advisor; I could not be happier with the service she provides. She is always friendly, answers all of my questions and is willing to explain anything that I do not understand. She is five stars all the way! More

Service writer Vanessa Hardley helped me feel comfortable with my first trip for service after my husband passed away. I was very appreciative as this was new to me. with my first trip for service after my husband passed away. I was very appreciative as this was new to me. More

Vanessa Hardley kept my husband and I inform on my vehicle status. She was great and easy to work with. vehicle status. She was great and easy to work with. More

Vanessa Hardley was very professional and helpful. She helped me with several issues, including a wheel rim I had damaged on a curb. She helped me with several issues, including a wheel rim I had damaged on a curb. More

Brandon Culpepper is awesome! The service was quick and complete. Also want to shout out the Master Certified tech who worked on my car, Sam Close. Left the car clean and provided The service was quick and complete. Also want to shout out the Master Certified tech who worked on my car, Sam Close. Left the car clean and provided a good explanation of all of the services provided. More

Great service from Vanessa. Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried t Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried to up sell me. I will go back to Vanessa again. Thank you. More

Vanessa Hartley in service is amazing! ! She is always in touch with me regarding updates on my vehicle. ! She is always in touch with me regarding updates on my vehicle. More

I always have a great service appointment and working with Dave Machold was a pleasure! He kept me informed and was very professional!! Thx with Dave Machold was a pleasure! He kept me informed and was very professional!! Thx More