Hendrick Lexus Charlotte

My experience with Michael Mirek is always pleasant and he makes sure that me and my vehicle is always taken care of. he makes sure that me and my vehicle is always taken care of. More

Awesome experience as always. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. More

Michael Underwood was outstanding as usual. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. More

Recent service visit went as expected. No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I hav No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I have great confidence in Dave and the Lexus service team. More

Service was prompt and professional as always. Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning s Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning system at height of pollen season instead of after). More

My RX is over 10 years old, but like any Lexus, it still looks and runs great. Brandon Culpeper was my service advisor when I brought it in recently for a standard service. He asked the right questions, lis looks and runs great. Brandon Culpeper was my service advisor when I brought it in recently for a standard service. He asked the right questions, listened well and didn't try to over sell me. It was, as always, a great experience. More

Understanding, thorough , knowledgeable explanatory. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. More

Michael Mirek is by far the BEST advisor that Hendrick Lexus has! Always professional and very friendly! Michael always keeps me updated through out the whole time my car is being serviced. Michael is the Lexus has! Always professional and very friendly! Michael always keeps me updated through out the whole time my car is being serviced. Michael is the best and I really appreciate all he does for me as a customer! Great job Michael keep up the good work!! More

Brandon Culpepper is a service technician who is also a professional. I am pleased to have entrusted him with my auto services. professional. I am pleased to have entrusted him with my auto services. More

I had to bring my toddlers with me to get my car fixed, and Dave Machold was great about getting us in and out quickly. The staff were also so kind and let the kids wander and check out the cars in the sho and Dave Machold was great about getting us in and out quickly. The staff were also so kind and let the kids wander and check out the cars in the showroom. I was dreading sitting there with a 1 and 3 year old for hours, but it was great! More