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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,108 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,108 reviews

February 24, 2023

Thomas Bridges 5 stars, Ralph Yerkes 5 stars, and Paul Tsiolkas 5 stars. Worked with the aforementioned three and all were very professional. Working with these individuals made the purchase,setup, and More

by Robert Parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas J. Bridges, Ralph Yerkes. Paul Tsiolkas
Feb 27, 2023 -

Hendrick Lexus Charlotte responded

Robert Parker, we're so glad that we were able to go above and beyond your expectations! Thank you for complimenting our outstanding employees! We look forward to your next visit!

February 19, 2023

Geron, Ralph and Alex D. assisted us in purchasing our new Lexus. All of these men were professional and very helpful! We recommend this dealership with 5 stars! More

by tuckerbgolfer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geron Helling, Ralph Yerkes, Alex D.
Feb 19, 2023 -

tuckerbgolfer responded

We had a great experience working with Geron, Ralph and Alex D on the purchase of our new ES Lexus.

Feb 21, 2023 -

Hendrick Lexus Charlotte responded

Hi Tuckerbgolfer, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

February 15, 2023

Hayden Weddle in their tech department is top notch! As through as needed to be and helped with a problem afterward. More

by cdkelly01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
Feb 18, 2023 -

Hendrick Lexus Charlotte responded

Cdkelly01, we are so happy to read such a great review about Hendrick Lexus Charlotte! Way to go Hayden!

February 13, 2023

Hayden Wendell was great at explaining the features in my new car. Very knowledgeable, thorough and friendly.. great job Hayden! More

by rarthur2
Recommend Dealer
Yes
Employees Worked With
Hayden Wedle
Feb 16, 2023 -

Hendrick Lexus Charlotte responded

Rarthur2, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2023

Hayden & everyone else at Lexus helped us out so much! It was quick and easy. Extremely happy with our new ride! More

by Migordita1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris F.
Feb 16, 2023 -

Hendrick Lexus Charlotte responded

Migordita1206, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

February 10, 2023

Professional, honest, great customer service. Aaron, Lucas, Alexander, Ralph. Top Notch dealership. Would definitely buy a car with them again. More

by Cdheib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gordy, Ralph Yerkes, Lucas, Alex Clifton
Feb 10, 2023 -

Cdheib responded

Aaron Gordy - excellent!

Feb 13, 2023 -

Hendrick Lexus Charlotte responded

Hello Cdheib, thank you; we appreciate your feedback! We will pass along these kind words to our team mates! Have a great weekend!

January 24, 2023

I worked with Brian Dowless who did an excellent job relating what was to be completed on my 20,000 miles inspection. I asked to have the front end aligned and an estimate of have minor scratches repair More

by KCKNBCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Jan 27, 2023 -

Hendrick Lexus Charlotte responded

Kcknbcky, your wonderful feedback and rating mean a lot to us. We love reading stories like this. Kudos to Brian for his exemplary service! Please don't hesitate to reach out if you need anything additional. Until next time, take care!

January 20, 2023

We just purchased our 6th Lexus vehicle from Hendrick. TJ and Dean were easy to work with, friendly, professional and very responsive; Paul handled all the paperwork very efficiently; and Ralph and Kimmy More

by atheisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas (TJ) Bridges, Ralph Yerkes, Paul (Finance Dept), Dean Brown
Jan 24, 2023 -

Hendrick Lexus Charlotte responded

Atheisen, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

January 09, 2023

Robin and Nick great to work with and very patient with my indecisions. Hayden did an excellent job of explaining the tech system. More

by carlenecook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mainor, Robin Hill
Jan 11, 2023 -

Hendrick Lexus Charlotte responded

Carlenecook, your wonderful feedback and rating mean a lot to us. Kudos to Robin, Nick and Hayden for their superb service! Please let us know if we can be of assistance in the future!

January 08, 2023

I always expect and receive excellent service from this dealership- from technical assistance (in particular Kimmy Knauer) to service specialist ( Godfrey Hernandez). I love my car and I love the care and More

by Jonnise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godfrey Hernandez
Jan 10, 2023 -

Hendrick Lexus Charlotte responded

Jonnise, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We can't wait to see you again, have a great day.

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