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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,171 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,171 reviews

May 06, 2023

The service is top notch and service technician Mike Mirek is A-1! Mr. Mirek is very knowledgeable. personable and customer service is outstanding. More

by valeriecoffey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 09, 2023 -

Hendrick Lexus Charlotte responded

Valeriecoffey53, we are glad we could help! We hope to see you soon!

May 06, 2023

Visit was fast and smooth. No issues at this time. "kudos" to Michael Mirek and Lexus. More

by crawfordlarrymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 09, 2023 -

Hendrick Lexus Charlotte responded

Crawfordlarrymel, we really appreciate your positive review! Until the next time we meet, take care!

May 05, 2023

Michael mirek is a great service guy to go to I recommend him to everybody.. he makes sure that he takes care of your every need More

by Lemarfranklin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Lemarfranklin, thank you so much for the positive review! If you need anything else, please give us a call. We're always happy to help!

May 05, 2023

I received excellent service. My wait time was short, and everything was explained very well by my consultant Mike Underwood. He even made sure a scratch I only noticed on my way More

by glessnermm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Glessnermm, reviews like this give us motivation and help us ensure we provide high-quality care. until your next visit, take care!

May 05, 2023

Mike underwood has been my service rep for years and does a great job every time! More

by JH - Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Jh - Charlotte, we're happy you found Mike to be so supportive during your experiences here at Hendrick Lexus Charlotte. Thank you for your support over the years!

May 05, 2023

GREAT AS ALWAYS, DAVE MACHOLD EXPLAINED EVERYTHING VERY WELL, WOULD RECOMEND HENDRICK LEXUS TO FRIENDS. More

by M.MIREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE MACHOLD
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Great job Dave!We hope you have a great day!

May 05, 2023

Always great attitude - treat you like a real person. - Keep you informed. Brandon Culpepper stayed on top of things and was pleasant to work with. More

by bill.reed4088
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Bill.reed4088, we're glad you had such a wonderful experience with Brandon! We look forward to your next visit!

May 05, 2023

Michael Mirek has done great job with my two cars one is RX330 2004 and other is LX430 2006. I truly love Lexus and always pleased to get a service done at 6025 Independence location. Michael Mirek does exc More

by Jenny.wang55
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 09, 2023 -

Hendrick Lexus Charlotte responded

Jenny.wang55, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 05, 2023

Michael Mirek was wonderful to work with. Very professional and nice. He made the appointment easy and seamless. More

by Beth0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 05, 2023 -

Beth0716 responded

Thank you, Michael!!

May 08, 2023 -

Hendrick Lexus Charlotte responded

Hello Beth0716, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 05, 2023

Outstanding and attentive service. Michael kept me up to date on the status of my car More

by mattsamarel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Mattsamarel, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

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