
Hendrick Lexus Charlotte
Charlotte, NC
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I was recently asked why I didn’t go somewhere closer for my state inspection. Truth is, I feel comfortable at the dealership and the service is wonderful. Mike is always friendly and provides excellent cu my state inspection. Truth is, I feel comfortable at the dealership and the service is wonderful. Mike is always friendly and provides excellent customer service. More
I had to bring my car in bc it did not start one morning. I was leaving on a trip that afternoon. Michael Mirek worked with me to get my car scheduled. I had multiple things that I wanted done s morning. I was leaving on a trip that afternoon. Michael Mirek worked with me to get my car scheduled. I had multiple things that I wanted done since it was going to be there for what turned out to be a battery issue. He got it all handles quickly and easily. I was very thankful that I was able to go on my trip that same afternoon. Loved having Michael as my service rep…highly recommend. More
We visited this dealership two years ago and have enjoyed working with Brian Dowless for the past two years. I've always felt that I can rely on him from scheduling appointments to getting my car serviced. H working with Brian Dowless for the past two years. I've always felt that I can rely on him from scheduling appointments to getting my car serviced. He is truly professional and knowledgeable. More
Absolutely fantastic! Loaner car provided every time I come in regardless of where I purchased my vehicle. Business suite I can use if I wait. Loaner car provided every time I come in regardless of where I purchased my vehicle. Business suite I can use if I wait. More
Vanessa Hardley was my Lexus advisor. She did an outstanding job in looking keeping me informed of the service technician’s findings and the repairs required. The technician also was ve She did an outstanding job in looking keeping me informed of the service technician’s findings and the repairs required. The technician also was very informative and thorough. I’m a happy customer. More
This is the 5th Lexus I have purchased in the past 15 years. There is a reason I have returned year after year. Lexus is a great brand. The dealer is supported with equally great staff in Sales/Service/s years. There is a reason I have returned year after year. Lexus is a great brand. The dealer is supported with equally great staff in Sales/Service/support. More
Best place to purchase a car. Nick Manor is a very good sales associate and Vanessa Hardley is the best in the service department. Nick Manor is a very good sales associate and Vanessa Hardley is the best in the service department. More
Love this dealership! Always treated respectfully & courteously! Also love that they have Women in Service department! Ask for Vanessa Hardley! Always treated respectfully & courteously! Also love that they have Women in Service department! Ask for Vanessa Hardley! More