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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,110 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,110 reviews

November 24, 2022

Never any complaints, Mike Myrick makes everything easy, the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! More

by molenutz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dowless, Kenny the detailer and Brian Harrington, Michael Mirek
Nov 25, 2022 -

Hendrick Lexus Charlotte responded

Molenutz82, it's experiences like yours that really keep us motivated! Kudos to Mike and Kenny for their superb service!

November 23, 2022

Very professional and helpful staff --- Hayden (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recomme More

by tvganatra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden Weddle, Clayton King
Nov 25, 2022 -

Hendrick Lexus Charlotte responded

Tvganatra, we're so glad that we were able to go above and beyond your expectations! Thank you for your kind words about Hayden and the team!

November 21, 2022

I purchased a 2023 UX 250h F Sport from Aaron Gordy and was educated on how to use it with Abby Heroux!! Everyone at this dealership was amazing as well as Alexander in the Finance Department. I absolutely More

by Pamela Boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gordy, Abby Heroux, Alexander Clifford
Nov 23, 2022 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. Kudos to Alex, Abby, and Aaron for their superb service! Glad you found the perfect UX! We can't wait to see you again, have a great day.

November 18, 2022

Chris, Paul, and Ralph were amazing! Very professional, kind and attentive to my needs. Best dealership experience I have ever had. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydrychowski, Paul Tsiolkas, Ralph Yerkes
Nov 20, 2022 -

Hendrick Lexus Charlotte responded

Ali, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Patrick made this delivery seamless. Everyone fantastic from beginning to delivery. All promised & delivered. Patrick rocks as well as Hendrick. I would definitely lease another car from More

by Jchartrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Chartrand
Nov 19, 2022 -

Hendrick Lexus Charlotte responded

Jchartrand, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 15, 2022

Hendrick Lexus helped my wife find a wonderful Highlander. They were amazing and extremely patient with her. More

by Aeaberna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette
Nov 17, 2022 -

Hendrick Lexus Charlotte responded

Aeaberna, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 08, 2022

Thanks a lot too Ivan, Alex C and Kimmy K for helping us to set the car! We had a great time at the Hendrick Lexus Charlotte More

by Doina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Alex C, Kimmy K
Nov 09, 2022 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. So glad to hear Ivan, Alex, and Kimmy made your visit so special! We hope you have a great day!

November 07, 2022

JT. from greenville nc bought a 2016 LS 460 car was super clean in side in out all problem was solve Swiftly and efficiently I recommend this dealership More

by James t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick give him 5 stars good job
Nov 10, 2022 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! Glad we could assist you with your LS460!

November 07, 2022

Best first time car buying experience! Nick Mainor, Alex Clifton, and Ralph Yerkes made this an unforgettable experience! 10 out of 10! More

by pittmanvee3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mainor, Alex Clifton, Ralph Yerkes
Nov 09, 2022 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Kudos to Nick, Alex, and Ralph for making your vist unforgettable! We hope you have a great day!

November 07, 2022

Robin, Ralph and Alex took care of me from the beginning to end. Robin was diligent in finding the exact car in the exact color I wanted with all of the extras. She did not let me settle for anything less. More

by scaves56
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Robin Hill
Nov 10, 2022 -

Hendrick Lexus Charlotte responded

Scaves56, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We're glad to hear Ralph, Robin, and Alex delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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