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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,170 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,170 reviews

May 05, 2023

Excellent Service Dept. Mike Mirek handles my service appts and is great to work with . More

by mrgantt7210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Hi Mrgantt7210! We're so happy we were able to help you out!

May 05, 2023

Michael Mirek does a great job keeping my 3 Lexus running in top form. He’s our guy. More

by b.quinn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 05, 2023

Michael in the service department is always professional, pleasant and gets me in and out quickly. Very pleased. More

by lyndaflowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Lyndaflowe, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2023

I really appreciate the service I get from you. Michael Mirek is my service person. I can not say enough of his attention to detail of my needs and makes sure I am taken care of. He communicates wi More

by Susan Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 05, 2023

Hendrick Lexus continues to set the standard of excellent customer service and great follow up at every turn! More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Rcf Man, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2023

I had a wonderful experience with my Service Advisor Vanessa Hartley. She was friendly, explained the service provided. Would highly recommend her! I am very happy with the service! More

by Rsgrundmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 24, 2023 -

Hendrick Lexus Charlotte responded

Rsgrundmann, we are glad we could help! We agree, Vanessa does a fantastic job! See you next time!

April 18, 2023

Very organized process and knowledgeable team, and got out in less than 6 hours haha. More

by Anne ratcliffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bj, Chris frydrychowski, Ralph Terkes, and Kyle riddle. All 5 stars!!
Apr 19, 2023 -

Hendrick Lexus Charlotte responded

Anne Ratcliffe, we really appreciate your feedback! Thank you for the kind words about our team! We do hope we can be of assistance in the future. Take care!

April 17, 2023

Ivan was so patient with me, and was a great salesman. He was so awesome! Ralph was great, he knows his stuff about my new car! Paul was the bomb, love his sense of humor and he was great to talk to. More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Blair Paul Tsiolkas Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Hello Vanessa, thank you; we appreciate your feedback! Ralph, Ivan, and Paul were pleased to be at your service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

I have consistently gotten excellent service at Hendrick Lexus. Michael Mirek is my trusted service representative. He is professional, knowledgeable, courteous and provides superior customer service. I More

by BAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Hello Bag, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Mike. If you have further needs or questions, please reach out!

April 17, 2023

Jaysen Coffil and Ralph Yerkes did an amazing job making buying a new car easy, efficient, and simple thanks to their hard work and helpful explanations! More

by KC914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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