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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,108 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,108 reviews

July 18, 2022

This was my second time buying a new car from this dealership. I cannot say enough how much I appreciate the place and the people that work there. Rebecca Brewton and Jayson Coffil were a pleasure to More

by LLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Coffit, Rebecca Brewton
Jul 20, 2022 -

Hendrick Lexus Charlotte responded

Llb, thank you for your kind review; we are happy to pass along your comments to Jaysen and Rebecca! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2022

I recently had a wonderful experience with purchasing my 2019 vehicle. The staff was great and addressed all my concerns and needs. A great big thanks to Abigail Heroux, Jaylen, Bruce and Orlando. I'm lo More

by Deborah D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux, Jaylen, Bruce and Orlando.
Jul 20, 2022 -

Hendrick Lexus Charlotte responded

Deborah D, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Kudos to Abby, Jaylen, Bruce, and Orlando for making your experience so wonderful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2022

Service was exceptionally fantastic. Everyone at Lexsus treated us very nice. Rebecca was very helpful. More

by Ruby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jul 13, 2022 -

Hendrick Lexus Charlotte responded

Ruby, we're happy you found Rebecca to be so supportive during your experience here at Hendrick Lexus Charlotte. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2022

Hendrick Lexus Charlotte made the car buying process very smooth and simple. From first walking in the door, working with technology, even up until I drove off the lot in my brand new car. More

by Dzmiklas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jul 01, 2022 -

Hendrick Lexus Charlotte responded

Dzmiklas, we are so happy to read such a great review about Hendrick Lexus Charlotte! Rebecca is an awesome teacher and glad to hear you found that to be the case during your visit! Have a great day!

June 29, 2022

Rebecca Brewton very helpful, professional, knew her job, patient, courteous. Also marija Snow was also ver help, professional, knew her job, patent, courteous. They both had excellent customer service! Ditt More

by M.hall12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca and Marija
Jun 30, 2022 -

Hendrick Lexus Charlotte responded

Hi M.hall12! We're so happy we were able to help you out! Thank you for the kind words about Rebecca and Marija! We do hope we can be of assistance in the future. Take care!

June 25, 2022

Rebecca Brewton answered my technology questions over the phone in 5 minutes, saving me a trip to the dealership. Thanks!! More

by dcmjunior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jun 28, 2022 -

Hendrick Lexus Charlotte responded

Dcmjunior, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Awesome job Rebecca! Have a great day!

June 23, 2022

Loved the experience! Rebecca, Alex and Will were all very helpful, polite and made my experience great. I am really enjoying my new Lexus RX350 More

by michelelane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jun 26, 2022 -

Hendrick Lexus Charlotte responded

Michelelane, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Kudos to Rebecca, Alex, and Will for their amazing service! Please let us know if we can be of service to you in the future. Have a great day!

June 14, 2022

Great customer service. Friendly and knowledgeable employees. Would do business with all of them again. Loved it. More

by wratchford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux, Bruce Fredette, , Robin Hill
Jun 15, 2022 -

Hendrick Lexus Charlotte responded

Wratchford, Thank you for taking the time to share your recent experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 10, 2022

Eunise was an excellent and patient person ahen instructing me how to use the technology in my new car. Abby assisted when we had a glitch . l will definitely recommend the Lexus team to everyone More

by Gwen Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Jun 12, 2022 -

Hendrick Lexus Charlotte responded

Gwen Smith, Thank you for taking the time to share your recent experience with Eunise and Abby! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

June 08, 2022

I had traded in my Lexus GX460 at this dealership. The salesperson Jaysen was awesome, he was so thorough and complete and the customer service was phenomenal. I appreciate that. I love this Lexus Dea More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaysen
Jun 09, 2022 -

Hendrick Lexus Charlotte responded

Sheila, we're glad you had such a wonderful experience with Jaylen at Hendrick Lexus! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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