Hendrick Lexus Charlotte

Super experience with Alexis Hamilton! She was a great help in walking me through the more technical aspects of our RX350. Learned I had an antenna problem after I brought the car home. Th She was a great help in walking me through the more technical aspects of our RX350. Learned I had an antenna problem after I brought the car home. Thank you, Ryan, for getting Jeff involved! Jeff, thank you for getting the problem corrected and taking care of us in the meantime with home pickup/delivery & a loaner - professional & efficient. Your drivers, Juan Carlos & Mike were also super! More

From step #1 until the end, it was a pleasure working with everyone at Hendrick Lexus Charlotte! Robin (Salesperson) was absolutely fabulous in every way, Pat (Finance) was SO easy to work with, and the with everyone at Hendrick Lexus Charlotte! Robin (Salesperson) was absolutely fabulous in every way, Pat (Finance) was SO easy to work with, and then Hayden (Tech Specialist) was patient, kind and helped with follow-up question! Great experience all around! More

We just purchased our second Lexus from Hendrick. Service is always top notch. We had the pleasure of working with Geron, Robin, Paul and Ralph and they were all very personable and knowledgeable and Service is always top notch. We had the pleasure of working with Geron, Robin, Paul and Ralph and they were all very personable and knowledgeable and patient. Hendrick dealerships are always the best with service and caring for their customers. More

Kinney, Kelvin and Alex were great! ! They showed me what I wanted to see and answered all of my questions. ! They showed me what I wanted to see and answered all of my questions. More

Chris, Alexander, and Ralph were all so wonderful! ! I will definitely be back to buy another car! If you are looking for someone to be patient and not rush you. These guys are great!! ! I will definitely be back to buy another car! If you are looking for someone to be patient and not rush you. These guys are great!! More

The staff at Hendrick was amazing . Rebecca was great .would buy there again in a heartbeat. Rebecca was great .would buy there again in a heartbeat. More

First time Lexus Buyer, went to Hendrick to view the inventory, was greeted by TJ (Thomas). He directed us to the NNX 250 we were interested in and we took a test drive. We were able to make the deal v inventory, was greeted by TJ (Thomas). He directed us to the NNX 250 we were interested in and we took a test drive. We were able to make the deal very quickly with his help and Alex was great completing the paperwork. From there we met Kimmee who did a great job explaining the features of car and getting us connected. She has also been very helpful with some questions after the sale. Overall one of the best car buying experiences ever. We love the car. Thank you all and we look forward to seeing you for service. More

Excellent follow-up by Hayden on 12/5/2022. Hayden has extended the "favorites" speed dial list from 6 to 15. It works wonderfully well and Hayden was very polite and thorough! Hayden has extended the "favorites" speed dial list from 6 to 15. It works wonderfully well and Hayden was very polite and thorough! More

Never any complaints, Mike Myrick makes everything easy, the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! More

Very professional and helpful staff --- Hayden (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recomme (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recommend Hayden A++++ More